EA_Cade

Hi @KatKamuii,

I'm not showing any widespread outages at the moment or at the time of your post. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

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Hi @efjayea,

Flagged for the game team, thanks for raising this! -EA Cade

Hi @TheReal_USA_MAGA,

Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

At the moment the following languages are supported on Answers HQ:

 

• English
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Hey all,

This has been flagged for the game team to look into, cheers for making the report -EA Cade

Hi @ChiraaKitteh,

Thanks! Added to my info request. -EA Cade

I'll send this up to see if I can get any clarification. Cheers for flagging this. -EA Cade

Hi @Illyrian_Kiing,

Thanks for the feedback, I'll see that it gets to the right teams.
-EA Cade

Hi @Halebarm,

Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

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Hi @TheReal_USA_MAGA,

You as well. -EA Cade

Hi @TheReal_USA_MAGA 

 

We have a prepared statement here, I'm afraid that beyond that I cannot speculate or comment. 

-EA Cade

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Hi @tvnt8c4mxp2,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.

We can't assist with this type of issue via AHQ. -EA Cade

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Hi @YO7LK,

Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

Yup! It's been flagged to the Bioware team who are investigating now. -EA Cade

Hey all,

This was successfully repro'd on our side and a fix is being looked into now.

Thanks for flagging this! -EA_Cade

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@ArcanitePrime wrote:

While running the Echos of Reality event we noticed that we weren’t getting the time increase for the time stamps. It’s also possible that we weren’t getting the time increase after completing the zones in the event as well. We didn’t take notice of it. 

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Can you provide any more details on this please? Anything you can provide that would aid in the investigation would be helpful

-EA_Cade

@NinjaVikingSWE @ArcanitePrime Taking a look into this now. 

-EA_Cade

Hi @stardclancy,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.

We can't assist with this type of issue via AHQ. -EA_Cade

Hi @10yo10f,

Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

Hi @10yo10f,

Have you tried these steps http://bit.ly/Origin_Cache_Clear to resolve the issue?

Do you have Anthem and Origin installed on the same hard drive? -EA Cade

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