EA_Cade

EA_Cade



01 Apr

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    EA_Cade on Forums - Thread - Direct
Hi @KatKamuii,

I'm not showing any widespread outages at the moment or at the time of your post. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

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    EA_Cade on Forums - Thread - Direct
Hi @efjayea,

Flagged for the game team, thanks for raising this! -EA Cade


31 Mar

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    EA_Cade on Forums - Thread - Direct
Hi @TheReal_USA_MAGA,

Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade


28 Mar

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    EA_Cade on Forums - Thread - Direct

At the moment the following languages are supported on Answers HQ:

 

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    EA_Cade on Forums - Thread - Direct
Hey all,

This has been flagged for the game team to look into, cheers for making the report Standard smile -EA Cade

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    EA_Cade on Forums - Thread - Direct
Hi @ChiraaKitteh,

Thanks! Added to my info request. -EA Cade


27 Mar

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    EA_Cade on Forums - Thread - Direct
I'll send this up to see if I can get any clarification. Cheers for flagging this. -EA Cade


25 Mar

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    EA_Cade on Forums - Thread - Direct
Hi @Illyrian_Kiing,

Thanks for the feedback, I'll see that it gets to the right teams.
-EA Cade

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    EA_Cade on Forums - Thread - Direct
Hi @Halebarm,

Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

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21 Mar


20 Mar

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    EA_Cade on Forums - Thread - Direct

Hi @TheReal_USA_MAGA 

 

We have a prepared statement here, I'm afraid that beyond that I cannot speculate or comment. 

-EA Cade

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11 Mar

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    EA_Cade on Forums - Thread - Direct
Hi @tvnt8c4mxp2,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.

We can't assist with this type of issue via AHQ. -EA Cade

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10 Mar

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    EA_Cade on Forums - Thread - Direct
Hi @YO7LK,

Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

Stay and Play.png

05 Mar

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    EA_Cade on Forums - Thread - Direct
Yup! It's been flagged to the Bioware team who are investigating now. -EA Cade

Stay and Play.png

28 Feb

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    EA_Cade on Forums - Thread - Direct
Hey all,

This was successfully repro'd on our side and a fix is being looked into now.

Thanks for flagging this! -EA_Cade
Comment
    EA_Cade on Forums - Thread - Direct

@ArcanitePrime wrote:

While running the Echos of Reality event we noticed that we weren’t getting the time increase for the time stamps. It’s also possible that we weren’t getting the time increase after completing the zones in the event as well. We didn’t take notice of it. 


Can you provide any more details on this please? Anything you can provide that would aid in the investigation would be helpful Standard smile

-EA_Cade
Comment
    EA_Cade on Forums - Thread - Direct

@NinjaVikingSWE @ArcanitePrime Taking a look into this now. 

-EA_Cade

25 Feb

Comment
    EA_Cade on Forums - Thread - Direct
Hi @stardclancy,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.

We can't assist with this type of issue via AHQ. -EA_Cade

12 Feb

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    EA_Cade on Forums - Thread - Direct
Hi @10yo10f,

Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

Stay and Play.png

07 Feb

Comment
    EA_Cade on Forums - Thread - Direct
Hi @10yo10f,

Have you tried these steps http://bit.ly/Origin_Cache_Clear to resolve the issue?

Do you have Anthem and Origin installed on the same hard drive? -EA Cade

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