EA_Cade

EA_Cade



30 Jan

Comment
    EA_Cade on Forums - Thread - Direct
Hi @Azazel7108,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance.

We can't assist with this type of issue via AHQ. Aljo.png ...

18 Nov

Comment
    EA_Cade on Forums - Thread - Direct
Hi @theunmasked7734,

Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance, we can't assist with this type of issue via AHQ.  -EA Cade

... Read more

31 Oct

Comment
    EA_Cade on Support Forums - Thread - Direct
Hi @R1P3D,

Please follow these steps http://bit.ly/ContactAccountDisputes to have this investigated. If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say on thes... Read more

30 Oct

Comment
    EA_Cade on Support Forums - Thread - Direct
Hi @LuluLouie,

Please follow these steps http://bit.ly/ContactAccountDisputes to have this investigated. If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say... Read more

29 Oct

Comment
    EA_Cade on Forums - Thread - Direct
Hi @DegoLocc,

Gotcha. Shoot me a DM on here with their forum name and I'll see that it gets to the right teams. -EA Cade

Comment
    EA_Cade on Forums - Thread - Direct
Hi @DegoLocc,

Click the 3 dots on the top right corner of one of their posts and select Report. Explain in the reason section why you're doing this and we can take a look. -EA Cade

... Read more

10 Sep

Comment
    EA_Cade on Forums - Thread - Direct
Hi @KoopaTime155,

Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance, we can't assist with this type of issue via AHQ.  -EA Cade

... Read more

03 Sep

Comment
    EA_Cade on Forums - Thread - Direct
Hey all,

This is being looked into at the moment. The Ruins of Shadowmark is indeed the Mark of Ruin and displays as such after purchasing it. -EA Cade


23 Aug

Comment
    EA_Cade on Forums - Thread - Direct
Hi @Crimson_Carnage9,

Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance, we can't assist with this type of issue via AHQ.  -EA Cade

... Read more

10 Aug

Comment
    EA_Cade on Forums - Thread - Direct
Hi @ZanzaLionHeart,

Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  Aljo.png... Read more

03 Aug

Comment
    EA_Cade on Forums - Thread - Direct
Hi @swampskull,

If you haven't already, try resetting your EA password here: http://bit.ly/ResetEAPassword

If that doesn't resolve the issue you'll need to speak with an advisor at ... Read more

29 Jul

Comment
    EA_Cade on Forums - Thread - Direct
Hi @hellxn1njixyeah,

If you haven't already, try resetting your EA password here: http://bit.ly/ResetEAPassword

If that doesn't resolve the issue you'll need to speak with an advisor at ... Read more

16 Jul

Comment
    EA_Cade on Forums - Thread - Direct
Hi @darranh,

If you got no coin after the weekly reset you'll need to reach out to an advisor here http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can take a look at this and get you the missing content.

Like ... Read more

14 Jul

Comment
    EA_Cade on Forums - Thread - Direct
Hi @AndreiMirfi,

Once earned the achievements are locked to an account. We have no way of removing them. -EA Cade

Comment
    EA_Cade on Forums - Thread - Direct

Hi @kilotonFrost,

You're most likely logging in with a different account. If you're logging in with the account you're posting with here, there isn't any Anthem data associated with it.

You can reach out to an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp to find the right account. Standard smile...

Read more
Comment
    EA_Cade on Forums - Thread - Direct
Hi @Mitchell535,

Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade


10 Jul

Comment
    EA_Cade on Forums - Thread - Direct
Hi @Osiris_Ra116,

Checking your account, I can see that you have all of the Masterwork Component unlocks rewarded by that challenge.

I would recommend you double-check for yourself what components the challenge unlocks and compare with your craftable items. -EA Cade

Comment
    EA_Cade on Forums - Thread - Direct
Hi @Osiris_Ra116,

Taking a look into this now. -EA Cade


30 Jun

Comment
    EA_Cade on Forums - Thread - Direct
Hi @LordExedore,

Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

Comment
    EA_Cade on Forums - Thread - Direct

Hi @DrBonifarz, @Robbiesan11

Edit: This should now be resolved. 

-EA Cade