EA_Darko

Great to hear that it is fixed.

Enjoy the game.

Darko

Hey all, sorry to hear that you are having issues but if the game is not crashing and you are just being kick offline then would you all mind taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

It'll take you a couple of minutes to do them all but please do take the time and do them all.

Let me know how you get on.

Darko

Hey all, sorry to hear that you are having issues but if the game is not crashing and you are just being kick offline then would you all mind taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

It'll take you a couple of minutes to do them all but please do take the time and do them all.

Let me know how you get on.

Darko

I tested it last night and it worked fine so it would seem to be something on your end @chicozeb.

Honestly, it's such a small issue that I wouldn't even bother recommending most of the troubleshooting steps. 

If you want to try and get it fixed I can grab some steps for you but as long as it's not bothering you I'd suggest leaving it as it is.

Darko

It's an odd one is what it is @chicozeb.

Do you see it in any other game?

Darko

Sorry for the late reply @FortApollo.

If you paid for content and never received it then please speak with our live support using the steps in the accepted solution.

Darko

Let me know what happens when you launch it from the internal HD @chicozeb.

Darko

Most people seeing this are able to fix it by changing their DNS settings to Googles DNS setting @mdn_realdeal.

The Google Public DNS IP addresses (IPv4) are as follows:

• 8.8.8.8
• 8.8.4.4

The Google Public DNS IPv6 addresses are as follows:

• 2001:4860:4860::8888
• 2001:4860:4860::8844

Let me know if they make a difference.

Darko

Most people seeing this are able to fix it by changing their DNS settings to Googles DNS setting @mdn_realdeal.

The Google Public DNS IP addresses (IPv4) are as follows:

• 8.8.8.8
• 8.8.4.4

The Google Public DNS IPv6 addresses are as follows:

• 2001:4860:4860::8888
• 2001:4860:4860::8844

Let me know if they make a difference.

Darko

I've not noticed that myself @chicozeb.

It may be an issue with your audio settings, best thing to do is ensure that your console and in-game audio settings reflect your audio set up. For example, if you are playing back sound from your TV ensure that you do not have surround sound set.

Darko

Thanks for taking the time to share your feedback with the community @TheLostEmpire.

Darko 

Hey @Fat_Godzilla47, looking at the images and this would appear to be a synching issue.

Best thing to do is give it a little time to fix itself.

Darko

You should be able to fix this issue @AidanGeorge3258 by going to your Apex Legends install folder and from there  _Installer > vc > vc2015 > redist- and then from her install both   vcredist_x86.exe and vcredist_x64.exe.

Let me know how you get on.

Darko

Hey @ace18frost I saw your post earlier and went ahead to test it but was unable to recreate the issue.

It sounds to me that this could either be an issue with your controller or the network.

Do you have a second controller you could try using to see you see the issue again?

I would also suggest taking a couple of minutes to go through our connection troubleshooting steps  here: ...

Sorry to hear that you are having issues @RobStarksBeats.

There is nothing worse than getting so close to the win only to be disconnected, I would suggest taking a look at the troubleshooting steps here: ...

Sorry to hear that you are having issues @SayvnitaJ and @Ball3rjr.

This issue can be caused by a number of things, best thing to do is take a couple of minutes to go through the steps in this thread: ...