You will need to speak with our TOS team in relation to this @xxzq2000, there is no one else who can help.
Darko
You will need to speak with our TOS team in relation to this @xxzq2000, there is no one else who can help.
Darko
You will need to speak to our Terms of Service team in relation to the ban @xxzq2000
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Do not share a username that our TOS team seem offensive on AHQ @the_real_jazz2.
You will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Going to go ahead and lock this thread as there is nothing more that we can do to assist.
Darko
You will need to speak to our Terms of Service team @Recsaur
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
If our TOS team has been provides with new information by you @matrixghostf they will take another look. If after viewing this info they decline the appeal then there is nothing we of anyone else can do.
Darko
Hey all, if you have a ban on your account then you will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Going to go ahead and lock this. When creating a post on AHQ please ensure that it is polite and constructive.
Darko
Going to go ahead and lock this as these kind of threads are not allowed.
Darko
Going to go ahead and lock this now.
Darko
You will need to speak to our Terms of Service team @cynwuyu and @lnxtv
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-...
Read moreOur live support isn't outsourced either @sharpcelery, we have teams all over the world.
You would have received an email from our TOS team containing all the details related to your ban.
Darko
Hey @sharpcelery not sure what you mean by they are outsourced, our TOS team are an internal team and if they declined your appeal then it means that they found evidence that the band was put in place correctly.
Darko
You will need to speak to our Terms of Service team @sharpcelery.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @haffelbot bumping threads in this manner, especially when you have nothing to add is considered spam and should it continue action will be taken.
Darko
Hey @arcadefl it is not possible to change how this works.
I understand you are frustrated and it's an outlier situation due to your account being stolen but in this situation, if our live support has advised that there is nothing they can do then this would be the case.
Darko