FatsharkJulia

As above, we will need some additional information please.

This may also help: https://support.fatshark.se/hc/en-us/articles/7709665369501--PC-How-to-Resolve-Darktide-Launcher-Issues

We’ll need console logs for this, please!

Do you have a crash report that you could upload instead, please? Much of the information we need in the console log is missing.

1. After the crash has occurred, a pop-up window prompting you to enter the details of what you were doing prior to the crash will be displayed
2. Submit the pop-up window
3. Another pop-up window similar to the previous one will be displayed
4. Click the ‘Copy to clipboard’ button

Do you have a crash report that you could upload here, please?:

1. After the crash has occurred, a pop-up window prompting you to enter the details of what you were doing prior to the crash will be displayed
2. Submit the pop-up window
3. Another pop-up window similar to the previous one will be displayed
4. Click the ‘Copy to clipboard’ button

In cases where users are unable to purchase from the Armory Exchange due to it constantly refreshing, you may need to reset your PC’s date and time to Automatic.

Existing reports may be merged here, to help us keep track of the issues being reported.

We are aware of and looking in to an issue where some players are not receiving rewards/XP and being able to progress as expected.

Existing reports may be merged here, to help us keep track of the issues being reported.

We are aware of and looking in to the issues surrounding improper name validation.

Existing reports may be merged here, to help us keep track of the issues being reported.

If you are experiencing the Something went wrong in the Shader Cache Builder process Exit code = 1 error, please check if your PC meets Darktide’s minimum requirements:

• Requires a 64-bit processor and operating system
• OS: Windows 10 (64 bit) / Windows 11 (64 bit)
• Processor: Intel i5-6600 (3.30GHz) OR AMD Ryzen 5 2600 (3.4 GHz)
• Memory: 8 GB RAM
• Graphics: NVIDIA GeForce GTX 970 OR AMD Radeon RX 570
• DirectX: Version 12
• Network: Broadband Internet connection
• Storage: 50 GB available space

If you are experiencing this error despite your PC meeting or being above the minimum requirements, please help us out by including the information listed below in your report:

Issue Description:

Crash Report (If Applicable):...

You can identify which GPU is being used by Darktide via your launcher.log. Instructions are here under “Ensure Darktide Uses the Correct GPU”: "https://support.fatshark.se/hc/en-us/articles/7709662432413--PC-How-to-Improve-Your-Performance-in-Darktide

We are aware of and looking in to the internal_errors being reported.

Please help us out by including the information listed below in your report:

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1. Play Chasm Logistratum as Ogryn (Skullbreaker)
2. Attempt to pick up the second Grimoire
3. Observe Backend Error

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Upload Console Log:

1. Press the Windows key + R
2. Enter %appdata% wi...

You can also try this Windows option:

1. Navigate to ‘Settings’ > ‘System’ > ‘Display’
2. Select ‘Graphics Settings’
3. Select the ‘Browse’ button and locate the Darktide executable (Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 Darktide\binaries)
4. Select the ‘Options’ button
5. Choose ‘High performance’ and save your changes

We’re on it! Thank you for your report.

I’ve added this to our database. Thank you.

Thank you for the heads up. We’re looking in to similar issues.

Unfortunately, your PC does not meet the minimum requirements for Darktide.

Thank you for your detailed report! Added to the database

Unfortunately, your PC does not meet the minimum requirements to run Darktide.

Looking in to it. Thank you!

We are aware of and looking in to an issue where certain keybinds cannot be set.

Existing reports may be merged here, to help us keep track of the issues being reported.

We’re looking in to this. Thank you for your report.