FatsharkJulia

Feedback on your performance in Darktide is to be posted here.

Generalised bugs, and other issues that you wish to report but do not require our support on, are to be posted in Bugs.

Technical issues, including (but not limited to) crashes, errors, problems launching Darktide and other issues that require our support are to be posted in ...

Are you able to contact your ISP about this issue? Be sure to reference our server address if you do: https://5107.playfabapi.com/

Sorry @Torxen, I missed this. Thank you for uploading your launcher.log, everything looks as it should.

Admittedly, you’ve exhausted a lot of options, and I’m not sure what else to recommend. There will be some sort of niche driver or hardware compatibility issue, but it’s hard to know where to start.

The information in the logs does not point us in any direction unfortunately.

I’m happy to refund Vermintide 2 for you, if that’s an option you’d be interested in.

Crash Report

1. After the crash has occurred, a pop-up window prompting you to enter the details of what you were doing prior to the crash will be displayed
2. Submit the pop-up window
3. Another pop-up window similar to the previous one will be displayed
4. Click the ‘Copy to clipboard’ button

Console Log

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs...

Thanks both, we’re looking in to it!

It appears to be calling AMD libraries because, as a TLDR, it relates to CPU architecture and instruction sets. The 64-bit version of the x86 instruction set was designed by AMD, called x86_64, or sometimes amd64.

This is most certainly driver-related. The last couple of updates from NVIDIA have been particularly problematic, so I can only recommend rolling back to an older version right now.

Sorry to see you’re experiencing an error. We usually see the SSL_CONNECT_ERROR when a player is either:

• Using a VPN
• Has made manual changes to the PC’s hosts (C:\Windows\System32\drivers\etc)
• Uses an ISP which has enforced security (most common in Turkey and Russia)

Could any of these be the case for you?

Done!

Thank you for letting us know Stalono, we’re checking it out.

Could you send me the URL to your Steam profile, please? I believe this may be a backend-related issue.

Would you also be able to upload your vermintide2_launcher.log please? It can be located here:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2

You could try deleting the problematic DLL, and then proceeding to use the ‘Verify Integrity of Game Files’ option in the hope that it replaces the problematic DLL with a clean new one.

Do you have FSR 1.0 enabled? Try disabling it if so!

Sorry about this, we’re looking in to it.

We’re looking in to this, apologies for the inconvenience!

Hey Nex, please have a look here: https://support.fatshark.se/hc/en-us/articles/360034654113--PC-How-to-Resolve-SIGN-IN-TIMEOUT-COULDNT-CONNECT-CONNECTION-TIMEOUT-COULDNT-RESOLVE-HOST-Errors-

If you haven’t already, please repair Easy Anti-Cheat using the EasyAntiCheat_Setup installer located here:

C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheat

Is this still an issue for you @Mashiro_Kawaii? Sorry we missed your post, it had no category set.

Sorry we missed this @Sqwall, your post had no category set so we didn’t clock it. Is this still an issue for you?

Are you launching the ‘Modded’ realm? If so, allow the ‘Official’ realm to load in completely, and then switch back to the ‘Modded’ realm.