FatsharkJulia

It would be super if you could upload the corresponding console log, please!:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names

I believe I responded to your submission via the Support Portal - my reply may be in your ‘Spam’ inbox.

Could you try restarting the Steam client a couple of times please?

Failing that, please PM me the URL to your Steam profile.

Thank you, am I correct in saying you’ve tried everything in this article?: [PC] How to Resolve Most Crashes in Vermintide 2 – Fatshark

Some questions from our Network Engineer:

• Have you tried rebooting your router?
• Could you try logging out and back in to your Xbox account?

Your installation appears to be incomplete/corrupted, please:

1. Right-click Vermintide 2 in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify the Integrity of Game Files’ button
5. When complete, close and reopen Steam

Could you upload the corresponding console logs also, please?

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names

Could you try switching to DirectX 11 within the launcher’s ‘Settings’ menu if you haven’t already, please?

What happens if you smash the circle button?

Sorry @varknar I’ll try to have something by the end of the day. I appreciate you’ve been waiting a long time now, I do apologise.

Are you playing on Xbox?

Sorry for the inconvenience @Ensrick - we’ll have it patched soon!

Are you using the SteelSeries Engine by any chance?

Your GPU drivers are quite outdated - please see: [PC] How to Perform a Clean Re-Installation of Your NVIDIA GPU Drivers – Fatshark

I admire your honesty

We’re aware of this particular crash, apologies for the inconvenience.

I believe this is ‘UI Improvements’!

Sorry about this, I appreciate it’s disheartening. Admittedly we are having issues identifying the cause of crashes of this nature - I’ll discuss this with my colleagues on Monday.

I don’t think this is necessarily launcher-related, I believe that’s what Event Viewer says for any crash. We’ll look in to it.