FatsharkJulia

FatsharkJulia



09 Feb

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This appears to be a mod-related crash.

Edit: I was wrong.

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Could you let me know what your connection’s upload and download speeds are, using a website like Speedtest please?

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This is a known issue, apologies for the inconvenience.

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This appears to be a mod-related crash.

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I suspect these are already known issues but if possible, we really need to see the crash report produced immediately after the crash, containing a long ‘GUID’ string. Unfortunately the console log contains no crash data, and the crash dump isn’t appropriate in this case. :frowning:

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Your GPU driver is considered to be ‘Obsolete’ which means it’s either outdated or corrupted. Please see: https://support.fatshark.se/hc/en-us/articles/360034654593--PC-How-to-resolve-GPU-crashes

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I’ve raised this with development - looks to have something to do with Twitch Mode. Apologies for the inconvenience.

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We’re working on it - apologies for the inconvenience.


07 Feb

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If you have hacks installed and running - even for other products - it will be detected. Try a Selective Startup:

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load startup Items’
  5. Reboot your PC
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I don’t believe we’ve seen this on our end but we can certainly watch out for it. Would always recommend a clean GPU driver re-installation if you’ve recently upgraded. :slight_smile:

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Could you please screenshot any errors displayed?

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I have no experience with this particular error unfortunately, I believe it may be a Windows error.

Could you please provide me with a screenshot of all errors displayed?

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If your CPU can handle it and is adequately cooled, upping it shouldn’t be a problem. However, for most beefy Ryzen CPUs we always recommend a count of 6, as anything higher seems to result in Access Violation crashes.

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Oh, I see! I’m not able to see your specific Worker Thread count, only the overall count for your CPU. :slight_smile:

I don’t believe upping it to 6 would cause any harm, 6 seems to be the magic n...

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Oh, my bad, I completely misread this. If they’re being counted, then it’s not an issue no. :slight_smile:


06 Feb

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I don’t have any other information, unfortunately. :frowning:

I can ask when everybody is back in office tomorrow, but I’d like to think we’ll be hotfixing it tomorrow.

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Should now be resolved as of the latest patch, please let me know if this is still an issue for you.

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They should count, we’ll look in to it.

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This should be resolved tomorrow, hopefully!