FatsharkJulia

I really want to explore the quieter parts of Scotland. There’s something magical about the place. I’d like to do the North Coast 500

which is a a driven scenic route around the north coast, covering 516 miles!

Where in the (real) world do you want to visit next?

This is a mod-related issue, but I can’t be sure which mod in particular is responsible. If this becomes a consistent issue for you, you may have to perform a process of elimination with your mods to determine which is the culprit.

No crash results are displayed when I look up the GUID unfortunately, could you please copy and paste another in here?

I’ve responded to your query via the Support Portal - my response may be in your ‘Spam’ inbox. We’ll continue the conversation there, locking post.

Super! The Player List Plus mod when used in combination with the ‘Small Network Packets’ option can produce some bizarre issues.

We have no plans to at current.

Could you please let me know what your connection’s upload speed is?

You can check your download/upload speeds using a website such as Speedtest.

Additionally - are you using any mods, in particular the Player List Plus mod?

I would recommend that you uninstall Vermintide 2, delete your AppData (important!), restart your machine and subsequently reinstall. You can delete your AppData by:

1. Press Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to \AppData\Roaming\Fatshark
4. Delete the entire ‘Vermintide 2’ directory

Please be aware that this will remove any custom configurations, and may prompt you to re-run the prologue. Sorry!

Afterwards, please restart your machine and reinstall Vermintide 2.

Have you already ran through the solutions listed on the page you linked?

I’m in to American Truck Simulator at the moment, picked it up for a laugh but I’m actually loving it. It’s so relaxing, until you have to park up…

Other than Vermintide 2 of course, what are you playing at the moment?

I bet! Although I’m visiting with several others and I like to think I’m the most sensible out of them all so I can imagine I’ll be babysitting some of the adults.

Correct! I was officially hired last year in June, so I’m 100% Fatshark now.

Hello, are you both playing on the same network?

Thank you for asking! There’s only Hedge and I in community roles at current, I’m sure this will increase at a later date.

My day varies a lot to Hedge’s day as I’m more Customer Support-oriented. I spend most of my day responding to queries from players who are having problems with Vermintide 2 (which could be anything really) and raising issues our players have reported to development, via our internal database.

Feedback is handled by Hedge and development, it’s not something I’m really involved with as there’s simply not enough hours in the day.

I’ve never really thought about how much reading we do throughout the day. It is a lot, but I think we’ve adapted to a point where we’re almost robotic with it.

As for what my average workday is like… I have multiple bases to cover, with the Support Portal being my priority as we adver...

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This looks to be a caching issue - we need to look in to this. Could you please:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2

Then, make a copy of the ‘image_cache’ directory, zip it up and PM it to me please!

Please see your PMs.

This isn’t a Technical Support matter.

Hmmm, okay, is there anything potentially unconventional about his set-up or connection that you can think of?

Would he be able to connect to a VPN to see if the same error occurs?

Indeed players not using mods can also experience this issue, but it’s always worth disabling any mods so it can be ruled out as a potential culprit.

Apologies for the extended delay, we’re still looking in to this.