FatsharkLev

FatsharkLev



19 Aug


17 Aug

Comment

Hi @FlashRogers,

I’ve responded to your support ticket regarding this - but to update you here also, this is sorted for you and you should see the ‘Champion of Ubersreik’ legacy skins in your inventory when you next restart Vermintide 2 :slight_smile:


16 Aug

Comment

Thanks for confirming both - we’re on it! Apologies for the inconvenience in the mean time.


15 Aug

Comment

@Coolman, all sorted for you :slight_smile:

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Hi @Coolman,

Sorry about that - it’s a current bug. Can you please let me know your Steam Profile URL (or Gamertag/PSN) and I’ll take a look at this for you :slight_smile:

Comment

Thanks for the report @AlgernonWasp, we’ll monitor console connectivity reports and look into this.

It may be worth trying steps in this article to see if there’s any improvement:

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Hi both,

This is a known issue that we’re currently investigating.

You can view known issues here:

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Hi @PRIXON,

Sorry about that - we’re looking into this. Were you playing in Online or Offline mode?


10 Aug

Comment

Sorry to hear that. The log shows you’re running into the same Deadlock crash.

As you’ve tried our usual crash solutions without success, I’m a little stumped.

There may be a code-related issue happening under the hood, so I’ve passed this on internally so we can take a look. If this is the case, it’s something that would need to be fixed and addressed in a future patch.

Apologies that I don’t have an immediate solution for you :frowning:

Comment

Hi @ChaosDworf,

We’re aware of this issue which is currently effecting some of our console players.

If you can submit a crash report when this happens, with the message “Forthedevs38130”, that would be very helpful for us to track the occurrence and aid in our investigation.

Our humblest apologies for the inconvenience while we iron this out, and thank you for your patience.


09 Aug

Comment

Hi @audreyglyph,

It appears you’re running into a Deadlock type crash, which are a little notorious to pinpoint the cause.

From the logs I can see your GPU drivers are slightly behind, so I recommend to start with a clean re-installation:

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05 Aug

Comment

Hi @Matnic, I’m happy to say our patch will be put live next week, ideally by Wedsnesday :slight_smile:

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Hi @danila.sokolov,

As this only occurs in Official realm, this indicates the issue is Easy Anti-Cheat related.

Are any additional errors or messages shown on screen when the game crashes?

It’s possible that a background application may be interfering, so I recommend trying a ‘Selective Startup’. This can be performed by:

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load startup Items’
  5. Reboot your PC
  6. Launch Vermintide 2 as normal

If the error no longer persists after having performed the Selective Startup, you will need to re-enable each of your usual background applications one-by-one until the error reoc...

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03 Aug

Comment

This seems to have been a temporary backend issue - which I believe has resolved now.

Can I confirm that you’re able to play again now without issue?

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Sorry about that! This appears to have been a temporary backend hiccup - which seems to have resolved itself now. Can I just confirm that you’re able to play again now without issue?


01 Aug

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@tinkachu, @Strudelism - this should now be resolved for both of you too!

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No patch eta just yet, but we should have information for you this week about this!


28 Jul

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@Matnic, oh I see!

Unfortunately, the planned console patch has had a further delay - we’ll have more information next week. Our sincerest apologies for the inconvenience and thank you for your continued patience!