FatsharkLev

FatsharkLev



06 Nov

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Hi @Malcuir,

Please try running through all of the solutions here:

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So, one of those crashes is on us. It’s an error that’s on our radar and we’ve yet to resolve it. We’re on it!

The other crash instances appear to be being caused by the Crosshair Kill Confirmation mod. Can you try disabling this and see if stability improves?

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Seems you’re running into a non-descript Access Violation crash. They can occur for numerous reasons and it’s usually a process of elimination to determine the cause.

Firstly, (if you haven’t already) I recommend trying Verify Integrity of Game Files:

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05 Nov

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Sorry about that - is this something you’re experiencing consistently?

I’ll add this to our database and we’ll investigate!

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I’ve merged your posts to keep it easier and help ya in one place.

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Hi @Featherstomp, unfortunately we’re experiencing technical issues with our crash reporting tools, so I’m unable to dig deeply into this right now - I will as soon as possible!

In the meantime, based on the crash occuring while loading the game…

Are any specific errors being shown to you on-screen?

Are you able to launch in ‘Modded’ realm at all?

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Hey @420percentt
Can you message me your Steam profile so we can take a look at this for you?
Thanks!

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It appears your installation is incomplete and missing a bundle file. Can you try verifying integrity of game files?

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04 Nov

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Hey @Eder

As a first port of call, I recommend running through some potential solutions here:

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It’s intended that the flames apply the crippling debuff :slight_smile:

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To be honest, I’m not too sure on the specific boons currently. Though we’re aiming to hotfix by end of week if all goes to plan! Sorry again for any inconvenience :frowning:


03 Nov

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This will be resolved in our hotfix soon! Apologies for any inconvenience in the meantime.


02 Nov

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Hi @Snorriboy,

Very sorry about that. I’ve added this to our database and we’ll investigate - we’re on it!


01 Nov

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Appears to be a Deadlock crash which are quite notorious. Has this happened again since? If not, it may hopefully have been an unlucky one-off.

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The logs are still pointing toward a GPU error I’m afraid, and you’ve attempted all of our ‘go to’ solutions. There’s a possibility the issue could be hardware related, do you have another GPU you could try? I appreciate this may not be possible.

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They are non-descript Access Violations, which can occur for a number of reasons and identifying the cause usually requires a process of elimination. Unfortunately, we’re not able to determine the exact caused based on crash data alone.

I’m at a bit of a loss unfortunately, as you’ve exhausted all of our ‘go to’ solutions. I’m very sorry I’ve not been able to help you more :frowning: please let me know if you would like to proceed with a refund.

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This one is on us - it should be fixed in our next hotfix. Apologies for the inconvenience in the meantime!


29 Oct

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Your recent crash log still points toward a GPU issue I’m afraid, with the following error:

DXGI_ERROR_DEVICE_REMOVED

It’s possible that the issue could be hardware related, have you had any issue with other games?

I can only really suggest running through the solutions in the above articles again (I appreciate you have already attempted them).

If nothing resolves this for you, and you wish to proceed with a refund, please let me know. Sorry that I haven’t been able to be of better help to you! :frowning:

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Hey @Just3nka,

Could you please provide the crash report (GUID string) if this occurs again?

If you could send your console log from this session that would be very helpful also. Thanks!

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I can appreciate that :frowning: I’m at a bit of a loss as you’ve exhausted the usual solutions. I’d be happy to request a refund via Steam for you (providing it was originally purchased through Steam). Let me know should that be something you wish to proceed with.