Gneisenau013

Not true. While we cannot control connectivity issues outside of our threshold, we need the following information when trying to determine network related support.

WGcheck report - this tool is good for isolating client and network issues to narrow down where bottlenecks occur. Also is good for determining any performance issues such as drops in FPS.

Premium ships to a different account is not a network related issue and more of an account management feature. @Admiral_Sgt_Gunslinger are you experiencing networking or account management problems?

Are you trying to download an update for TST? We currently do not have any updates scheduled at the moment.

#anchorsaweigh

Ahoy Fleet!

Thanks for the heads up, I'll check in with the Armory folks to review the listings for DCP.

#anchorsaweigh

Congratulations! You've just unlocked the rare instance where if the first kills of the game are recorded within a second of each other, they will both earn the "First Blood" achievement!

This is possible, rare but possible!

#anchorsaweigh

Thanks for the heads up! I will get this reviewed!

#anchorsaweigh

PM me with a WGcheck report and I will submit it to the devs for review.

Also, if you have a handy replay file, shoot that over via PM too so I can attach it.

#anchorsaweigh

Ahoy, are you running client only with no modifications?

If you are running mods, disable them and relaunch.

If you aren't, run a check/repair of the client (in the Game Settings).

If the problem still persists, perform a WGcheck report and submit it to the Support team in a ticket, and attach the screenshots you provided here for reference.

#anchorsaweigh

Find out about the latest information regarding Twitch rewards!

https://worldofwarships.com/en/news/twitch/stream-rewards-099/

Note, you can receive up to 5 rewards per update.

If you still have the replay file, I'd be curious to see it!

#anchorsaweigh

Ahoy!

Any high FPS issues may be a variety of factors.

Best to do the following:

Create a WGcheck report


Attach it to a Support ticket


Submit it to the Support team for review.

It helps us determine where the issue may be but it may not be 100% bulletproof as often times it can be the routing of network traffic from your network back to our server.

Still it's a valuable tool we use to isolate where the problem may lie.

Ahoy Fleet,

If you're having high FPS issues, create a WGcheck report and attach it to a Support ticket.

If you have PingPlotter report, you can submit that as well but the WGcheck report is what we need to isolate where the issue lies.

#anchorsaweigh

The next time this happens during running Operations, create a WGcheck report and submit to the Support team in a ticket.

You can also include a replay of where it freezes but the WGcheck report is the crucial piece we need to find out what is causing your client to freeze.

Nope, we do not segment players into "groups" and everyone has the same access into the server.

However, just as was stated in several posts earlier, WG does not control how you connect to our server.

Best thing to do besides run a PingPlotter is run a WGcheck report to isolate where the problem lies.

Once it is created, send it over the Support team in a ticket so they can review and find out what is causing FPS spikes.

#anchorsaweigh

When this happens, can you perform a WGcheck report?

Once it's created, attach it to a Support ticket and sent it in. That way we can see what is going on.

#anchorsaweigh

Ahoy Fleet!

I've floated this question up to the laboratory folks.

Once I hear back from them, I'll provide an update!

#anchorsaweigh

"repair" = regenerating health with a consumable

"damage control" = putting out fires/stopping floods

Can you specify which function you are trying to use as they are different?

Also, do you have a replay file or screenshots to share?

Ahoy Fleet,

If you're still having problems with FPS after spotting enemy ships, please perform the following:

If any mods are installed, disable them


Do a "check and repair" of the client


If problems persist with FPS, create a WGcheck report


Submit that report to the Support team in a ticket

#anchorsaweigh

Did you do a check and repair of the client? It should be on 0.9.9.1.

If you're still having problems, create a WGcheck report and submit it to the Support team in a ticket.

#anchorsaweigh

I approve of this message!

Can you do a "check and repair" of the client first to see if that restores the aircraft game sounds?

If it doesn't, create a WGcheck report and submit it to the Support Team in a ticket.

#anchorsaweigh

Textbook explanation on team damage. Thank you!

#anchorsaweigh