Gneisenau013

Gneisenau013



07 Dec

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Have you tried adjusting the volume to find the point at which the horn noise becomes distorted?

Also, have you performed a "check and repair" of the client to see if that improves the sound quality?

#anchorsaweigh

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In case you get problems like this, create a WGcheck report and submit it to the Support team in a ticket.

They will be able to take a look and see where the issue lies and how to work with it.

#anchorsaweigh

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Thanks, I'll follow up via PM.

#anchorsaweigh

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Lemme see what I can find.

Can you send the entire screenshot of the error when submitting a ticket?

Also, can you try using another browser? Like FireFox or Edge?

Or even try your smartphone browser?

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Ahoy @Kemi337!

Do you happen to have the following?

WG check report


Entire replay file for this battle

If you have both, send them over to me via Forum PM.

#anchorsaweigh

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Sometimes players take a while to load in longer than others.

This can happen from a variety of factors from the mods they are using aren't optimized, latency in their network connection, PC is running older or legacy hardware/drivers that aren't optimized to system requirements.

Something to consider before reporting someone as AFK during a battle.

#anchorsaweigh

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Can you guys submit a ticket anonymously?

If you can do that, we can proceed with the account recovery options once you make contact.

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Ahoy, the next time this occurs, create a WGcheck report and attach it to a support ticket so we can take a look and see where the issue is isolated to.

#anchorsaweigh

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Yessir, had another hiccup on our side. It should be back online.

Apologies for the inconvenience!

#anchorsaweigh


04 Dec

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Ahoy @Landtuber,

From my end, your account looks linked. Can you share what you're seeing (without revealing anything personal)?

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The combat mission is a bonus for purchasing the Black Friday ships should you already have the original version and this has been featured for the past 2 years.

It is true that the Jean Bart isn't available in the Premium Shop currently, however it can be obtained in Santa and Super containers.

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Please explain how this is deceptive? https://worldofwarships.com/en/news/sales-and-events/black-friday-2020/#special-combat-mission


Please pay attention to the eligible ships that can be used to complete the bonus mission that comes with purchasing the Black Friday ships.

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Please make sure you select the correct version of the Sims to complete this combat mission.

#anchorsaweigh

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Ahoy, are you referring to the combat mission to earn 2500 doubloons or not earning XP towards completing any combat mission?

https://worldofwarships.com/en/news/sales-and-events/black-friday-2020/#special-combat-mission

#anchorsweigh

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Ahoy @eviltane!

If the problem returns, try running a check/repair of the client to see if any files were damaged or corrupt.

If that doesn't resolve the issue, create a WGcheck report and submit a ticket to the Support with the report.

This way we will be able to see what's going on and isolate where the problem is.

#anchorsaweigh

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Ahoy, have you also tried to recover your account today as well?

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Ahoy,

Have you tried recovering your account today?