HellementsAO

HellementsAO



13 Oct

Comment

To get to the Patch Notes -> Click Here


04 Oct

Comment

The current NDA changes for galatine and other items show the base damage numbers. This also translates into higher IPs and would mean a rough damage increase of about 12%.

Comment

Originally posted by ArunoSesugawa

can someone remind me how this works? I already referred once to get the snow leopard and the refferal says 5,1,3 so do I have to refer 2 more people to get the new skin

You'll need to invite a new player to the game who signs up via your referral link. Once he buys his premium for the first time you will receive the reward on your account. For the Snow Fox skin you will only need to refer one new player.


12 Jul

Comment

Yes there's an issue with chat atm that's why we are restarting the servers at around 18.22 UTC to fix this.
-Hellements


09 Jul

Comment

Originally posted by Old-Cumsmith

after you buy the island, do you still need to maintain the premium?

Once you purchased a private island with premium you will keep it even if you lose premium afterwards.

Comment

Originally posted by random1person13

Yep I am mainly a gatherer and I think a second acc will help in regards to resources and crafting. I have a question thought this is a bit off topic is the faction chest worth it? I have about 7000 ish faction points and have already spent 9000 faction points in the Faction chest because I was curious and got about 75000+ when I opened it because I got lucky and got a tree heart and a t6 silver artifact in it that sells in Fort sterling. Not the economics side of thing I can see how much silver it is worth in the Auction house, I am talking about how much time does the fame books save in terms of T5 solo dungeon grinding.

If you want to make mainly silver you should go for hearts and crests. The chests are worth it if you need the fame books that are in them. Doing dungeons will usually get you that fame quicker though.

Comment

Yes feel free to use alt characters if you want to specialize into a different direction. The main reasons to make alt characters are the additional learning points you can use in a different spec (that's what you want to do I guess) or using the crafting focus, which is limited by 10000 per day of premium.


08 Jul

Comment

I know UI suggestions have been requested a lot recently so I'll make sure to bump this to the devs again.
-Hellements

Comment

Due to the increased number of players, cluster queues in royals have become more common. Devs are aware of these issues where it's difficult to skip the cluster because of this "warmup time", they are looking into making it more reliable to skip clusters in these situations but don't know the final details yet and when this will be available.
-Hellements


05 Jul

Comment

You can still be attacked by other players but only if they are flagged for pvp. If you are not faction flagged you won't interact with other faction flagged players unless you enter a conditional flag zone (orange circle, can be found in world boss regions like camlann for example).


03 Jul

Comment

I voted for lazy mods.


02 Jul

Comment

Thanks for the suggestions everyone. I forwarded them to our team to discuss!
-Hellements


30 Jun

Comment

Hey, if you're having an issue with payments please reach out to our customer support so they can help you on this. Contact them by sending a mail to [email protected]
-Hellements


29 Jun

Comment

Hey, yes of course you can. Players from all devices play on the same global server and can interact in any way they want!


28 Jun

Comment

Can confirm that these 3 accounts have been banned already. If you see a speed hacker it's best to directly reach out to a GM or to send in the evidence to [email protected]
-Hellements


25 Jun

Comment

Originally posted by Newguy2101

Thank you for the information much appreciated

If this doesn't get resolved automatically you can reach out to our customer support via [email protected] or directly via your profile.
-Hellements

Comment

Hey,
There's currently an issue with mobile payments that we are aware of. Team is already working on it. I'll update here if I get more news.
-Hellements


23 Jun

Comment

Originally posted by AlbionSucks

Steams reply is actually in the post....

Yes I'm sorry, I must have missed it. The case was passed on and should hopefully be solved soon.

Comment

Originally posted by [deleted]

[deleted]

Honestly don't charge back the money if you want this solved quickly with Support. All this does is flag your account for money laundering/fraud and make this whole situation even more difficult for our Customer Support. Wait out a reply from steam and see if they have any clue on what happened. -Hellements