Hermes

I did not, it automatically goes away after a server restart. Will be back shortly.

The second emergency maintenance is completed and the servers are back online.

We apologize for the inconvenience.

Hermes

Update 5: The additional emergency maintenance is now completed.

New update here.

Emergency maintenance starting in 15 minutes.

Update 4: We have found the issue that caused the previous fix to not apply to all skills/characters. A new emergency maintenance will be conducted on 05/03/2023 at 12:15 AM PDT.

The live servers Chronos and Naia will be down for approximately 30 minutes.

Update 3: We have verified an additional dual class skill issue that was not resolved during the earlier emergency maintenance. We are currently working on getting this problem resolved, and an additional emergency maintenance will be needed once the fix is ready to be deployed.

Hello,

We have verified that the fix did not apply to all characters. We are currently working on getting the problem resolved.

Please follow new developments in this thread. A new emergency maintenance will be needed once the fix is ready to be applied.

We apologize for the inconvenienc...

We are checking, updates to follow.

Update 2: The emergency maintenance is now completed.

Hello,

We will be conducting an emergency maintenance at 10:20 PM PDT to resolve the dual skill issue.

Servers will be down for approximately 1 hour.

We apologize for the inconvenience.

Hermes

Update 1: We have verified the root of the problem, and an emergency maintenance will be conducted at 10:20 PM PDT to resolve the issue.

The Live servers, Chronos and Naia, will be unavailable for approximately 1 hour.

Hello everyone,

We have verified an issue with the dual class skills.

Please follow this topic for updates.

We apologize for the inconvenience.

Hermes

Hello,

After today's maintenance, we have verified an issue where skills from character's dual class were removed.

Our team is currently working on resolving this problem, and an emergency maintenance will be conducted soon there is a fix.

We will keep updating this topic when there is more information to share.

We apologize for the inconvenience.

Hermes

Hello everyone,

During today's maintenance, some backend work will take place which may temporarily affect the download of new game files.

We anticipate this interruption won't take longer than 5 minutes, but there is a possibility that it could take longer.

If you encounter any issues downloading the new game files, please restart your launcher or try again at a later time (5 - 10 minutes).

We appreciate your continued support.

Hermes

Hello everyone,

During today's maintenance, some backend work will take place which may temporarily affect the download of new game files.

We anticipate this interruption won't take longer than 5 minutes, but there is a possibility that it could take longer.

If you encounter any issues downloading the new game files, please restart your launcher or try again at a later time (5 - 10 minutes).

We appreciate your continued support.

Hermes

Hello everyone,

During today's maintenance, some backend work will take place which may temporarily affect the download of new game files.

We anticipate this interruption won't take longer than 5 minutes, but there is a possibility that it could take longer.

If you encounter any issues downloading the new game files, please restart your launcher or try again at a later time (5 - 10 minutes).

We appreciate your continued support.

Hermes

Hello everyone,

We have made progress regarding last week's transfers that failed be completed.

During today's maintenance, the transfers that were not completed last week will be processed.

We appreciate your continued support.

Hermes

Hello,

This was a typo in the article. The correct information is one per account for the entire event period.

It has been corrected.

Hermes

Hello,

I see that many are asking about the 19th Anniversary events. As I shared it before, on a different topic, these events are currently in planning and will be held at a later date than the usual.

I hope the information above helps answering your questions.

Hermes

Hello,

I see that many are asking about the 19th Anniversary events. As I shared it before, on a different topic, these events are currently in planning and will be held at a later date than the usual.

I hope the information above helps answering your questions.

Hermes