Hermes

Game servers will be down for maintenance beginning Wednesday, March 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 45 minutes. We appreciate your patience!

The following changes will be made to the game during this maintenance:

• The Update Commemorative Pack will become available for 1 week!
• The Ice Queen’s Treasure Chest promotion will end next week!
  • All promotional related items will be removed on 3/15.
• The Black Tiger event will end!
  • All event related items will be removed.
• The Love Strongboxes Promotion Special Crafting will end!
  • All promotion related items will be removed.
...

Game servers will be down for maintenance beginning Wednesday, March 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 45 minutes. We appreciate your patience!

The following changes will be made to the game during this maintenance:

• The Update Commemorative Pack will become available for 1 week!
• The Tower of Insolence Treasure Chest promotion will end next week!
  • All promotion related items will be removed on 3/15.
• The Seal of Giran & Special Crafting Exchange will end!
  • All promotion related items will be removed.
• The Black Tiger event will end!
  • All event related items will be removed.
  ...

Game servers will be down for maintenance beginning Wednesday, March 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 45 minutes. We appreciate your patience!

The following changes will be made to the game during this maintenance:

• The Shining Aden Luxury Box promotion will end next week!
  • The promotional Special Crafting will end.
• The Rim Kamaloka event will end next week!
  • All event related items will be removed.
• The Love Strongboxes Special Crafting will end!
  • All promotion related items will be removed.
• Server Transfers will become unavailable until further notice!

...

Hello,

The transfers are enabled. However, please take note that we will disable transfers after tomorrow's maintenance due to the Content Update scheduled for 3/15.

Please let us know if you encounter any issues.

Hermes

Hi everyone,

Thank you for sharing the issues you all caught. These have all been corrected already.

5 hours ago, PimpMyBow said:

on the website

I think it should say "increased difficulty"

As for the changes to Ivory Tower Crater and Silent Valley, the information is accurate and the difficulty will be lowered.

Hermes

Hello everyone,

With the upcoming Dethrone Fire Update, some items will be removed during the maintenance. Please refer to the list below for all affected items.

Item Removal during the maintenance on 03/15/2023 – Patch Day:

• Gatekeeper Token
• Record of Seven Signs
• Newbie Travel Token
• Supply Orders
• Item Set Pack (No-grade) (Warrior)
• Item Set Pack (D-grade) (Warrior)
• Item Set Pack (C-grade) (Warrior)
• Item Set Pack (B-grade) (Warrior)
• Item Set Pack (A-grade) (Warrior)
• Item Set Pack (A/S-grade) (Warrior)
• Item Set Pack (No-grade) (Wizard)
• Item Set Pack (D-grade) (Wizard)
• ...

Hello everyone,

In preparation for the upcoming Assassin Update, in the following weeks, some items will be removed from the game following the schedule below:

Item Removal during the maintenance on 03/08/2023:

• Recipe: Fire Sword Blade (10%)
• Tower of Insolence Time Recharge Stone (Time-limited)
• Mark of Journey Lv. 1
• Mark of Journey Lv. 2
• Mark of Journey Lv. 3
• Mark of Journey Lv. 4
• Red Gem
• Hero's Treasure Chest (Time-limited)

Item Removal during the maintenance on 03/15/2023 – Patch Day:

• Pierre's Letter
• Sealed Glass Bottle
• Fish Report
• ...

Hello everyone,

Transfers are now enabled. Please check again and let me know if you continue to have issues.

Hermes

Unfortunately, during maintenance on Wednesday, March 22, the following items will need to be removed from players inventory:

• Shining Dye Crystals

If you wish to use these items, you will need to do so before their March 22 removal date. We apologize for any inconvenience this situation has caused.

Hello everyone,

Just a quick update regarding the Doll Exchange ending earlier: Please submit a ticket and our team will manually complete the exchange.

I apologize for the issue.

Regards,

Hermes

Hey there,

Stay tuned, we will be sharing some information regarding the next  update soon.

Regards,

Hermes

Hello,

I apologize for the exchange ending short of the maintenance, this was not intended.

Please contact customer support and they will be manually providing the exchange for those affected.

Regards,

Hermes

6 hours ago, TasteOfSoulS said:

New code: LINEAGE2LOV323 

is invalid

Hello,

We just checked and the new coupon is working normally. However, please be mindful that the new coupon only works for people who did not claim the February gifts yet. Monthly gifts are limited at 1 per account.

Best Regards,
Hermes

LINEAGE2LOV323

Hello,

I apologize for this issue. We are working on getting the Live code refilled, and I will update this thread once it's done.

Hermes

Hello,

I apologize for this issue. We are working on getting the Live code refilled, and I will update this thread once it's done.

Hermes

Hello,

I apologize for the inconvenience.

There is no Collection for the Valentine's event. We will get the description of the item fixed during the next week's maintenance. As Senhorita mentioned, you can exchange the White/Dark chocolate through the DM merchant for rewards.

Best Regards,
Hermes

Hello,

Thank you for sharing this issue, and I apologize for the inconvenience.

I'll try replicating this problem on my end, but could you please let me know if it happens again today? In the meantime, please submit tickets, and CS should help with the reward situation for those affected.

Best Regards,
Hermes

Game servers will be down for maintenance beginning Wednesday, Feb. 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 15 minutes. Please note that maintenance is longer than usual this week due to some backend updates that are occurring. We appreciate your patience!

The following changes will be made to the game during this maintenance:

• The Black Tiger event will start for 4 weeks!
• The Valentine’s event will start for 2 weeks!
• The Love Strongboxes Promotion will continue for 3 weeks!
• The Frozen Canyon Event will end!
  • All event related items will be removed.

• The Dragon Slayer Promotion related items and exchanges will be removed!
• Fixed an iss...

Game servers will be down for maintenance beginning Wednesday, Feb. 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 15 minutes. Please note that maintenance is longer than usual this week due to some backend updates that are occurring. We appreciate your patience!

The following changes will be made to the game during this maintenance:

• The Black Tiger event will start for 4 weeks!
• The Valentine’s event will start for 2 weeks!
• The Love Strongboxes Promotion will continue for 3 weeks!
• The Harnak’s Underground Maze Event will end!
  • All event related items will be removed.
• The Leona’s Dungeon Event will end!
  • All event related items will be removed....