Hermes

LINEAGE2LOV323

Hello,

I apologize for this issue. We are working on getting the Live code refilled, and I will update this thread once it's done.

Hermes

Hello,

I apologize for this issue. We are working on getting the Live code refilled, and I will update this thread once it's done.

Hermes

Hello,

I apologize for the inconvenience.

There is no Collection for the Valentine's event. We will get the description of the item fixed during the next week's maintenance. As Senhorita mentioned, you can exchange the White/Dark chocolate through the DM merchant for rewards.

Best Regards,
Hermes

Hello,

Thank you for sharing this issue, and I apologize for the inconvenience.

I'll try replicating this problem on my end, but could you please let me know if it happens again today? In the meantime, please submit tickets, and CS should help with the reward situation for those affected.

Best Regards,
Hermes

Game servers will be down for maintenance beginning Wednesday, Feb. 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 15 minutes. Please note that maintenance is longer than usual this week due to some backend updates that are occurring. We appreciate your patience!

The following changes will be made to the game during this maintenance:

• The Black Tiger event will start for 4 weeks!
• The Valentine’s event will start for 2 weeks!
• The Love Strongboxes Promotion will continue for 3 weeks!
• The Frozen Canyon Event will end!
  • All event related items will be removed.

• The Dragon Slayer Promotion related items and exchanges will be removed!
• Fixed an iss...

Game servers will be down for maintenance beginning Wednesday, Feb. 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 15 minutes. Please note that maintenance is longer than usual this week due to some backend updates that are occurring. We appreciate your patience!

The following changes will be made to the game during this maintenance:

• The Black Tiger event will start for 4 weeks!
• The Valentine’s event will start for 2 weeks!
• The Love Strongboxes Promotion will continue for 3 weeks!
• The Harnak’s Underground Maze Event will end!
  • All event related items will be removed.
• The Leona’s Dungeon Event will end!
  • All event related items will be removed....

Game servers will be down for maintenance beginning Wednesday, Feb. 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 15 minutes. Please note that maintenance is longer than usual this week due to some backend updates that are occurring. We appreciate your patience!

The following changes will be made to the game during this maintenance:

• The Freya’s Ice Doll event will start for 2 weeks!
• The Valentine’s event will start for 2 weeks!
• The Love Strongboxes Promotion will continue for 3 weeks!
• The Cablena Doll Event will end!
  • All event related items will be removed.
• The Dragon Slayer Promotion related items and exchanges will be removed!
• Fixed an issue where the Limit...

Hello everybody!

The gift codes for February are ready to be used to redeem some useful things! The items received from using these codes do not expire. However, the codes must be used by the last day of the month. 

Please note, these codes should not be redeemed during server maintenance. Scheduled maintenance details are posted every week in the game appropriate ‘News & Announcements’ section of the forums.

Below are the vanity codes for the month of February, which can be redeemed by following the instructions listed here. Please be aware that each code only works once per account, and all items redeemed can only be received by on...

Hello everybody!

The gift codes for February are ready to be used to redeem some useful things! The items received from using these codes do not expire. However, the codes must be used by the last day of the month. 

Please note, these codes should not be redeemed during server maintenance. Scheduled maintenance details are posted every week in the game appropriate ‘News & Announcements’ section of the forums.

Below are the vanity codes for the month of February, which can be redeemed by following the instructions listed here. Please be aware that each code only works once per account, and all items redeemed can only be received by on...

Hello everybody!

The gift codes for February are ready to be used to redeem some useful things! The items received from using these codes do not expire. However, the codes must be used by the last day of the month. 

Please note, these codes should not be redeemed during server maintenance. Scheduled maintenance details are posted every week in the game appropriate ‘News & Announcements’ section of the forums.

Below are the vanity codes for the month of February, which can be redeemed by following the instructions listed here. Please be aware that each code only works once per account, and all items redeemed can only be received by one ...

Hello!

We are reworking the Season Pass, and I don't have much information to share. So please stay tuned, and we will announce the Battle Pass as soon as we are ready

Regards,
Hermes

Hello everyone,

I apologize for the conflicting information in the promotion article, which had to be updated. The CS team is honoring the article's description for all players who made purchases before the information was corrected.

Please get in touch with CS if you have any issues. They are working to make things right.

I apologize for the inconvenience.
Hermes

56 minutes ago, CataPvE said:

@Wissp  @HermesU said u will open last week the transfers,u again forgot?u said in 4 january transfers will be open again

  

 

Transfers are...

Hello,

We have verified the Attendance Event issue and are currently working on a fix.

I will update you all once I have more to share.

I apologize about the inconvenience.

Hermes

Hello,

The rewards for the Attendance Event are really good, so we need to increase the level requirement. 

On the bright side, to get the last reward you only need 3 weeks of login, and the event will be running for 4 weeks, so there is 1 week where you can focus on getting to the level requirement

Cheers!

Hi all,

This is the Dragon Cloak, and the character is a GM, not a player

Will close the topic as the question was answered above.

Cheers!

Hello everyone,

First, thank you all for being patient while we continue investigating the lag issues reported by many in our forums. Please note that providing an enjoyable game environment is our top priority.

We have been investigating the recent lag, disconnects, and login issues that are being reported. However, we are having difficulties in narrowing down the causes while it happens mainly to Eastern Europe players.

We would like to open this discussion more broadly here in the Forum and collect more information from as many players as possible. Therefore, please provide the following information to help us find the root cause of the problem:

Q: Game server you play on (Chronos/Naia):
A:

Q: City and Country where you play from:
A:

Q: Your ISP provider name
...

Hello everyone,

Just a quick update, we will be resuming race changes after this week's scheduled maintenance.

I appreciate your patience while we worked to resolve this issue.

Thank you,

Hermes

Hello!

I apologize for the issue. It was indeed a typo in the article, and we have corrected it.

Please contact Customer Support if you were affected by this error, and they will provide you with a proper outcome.

Thank you,
Hermes