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Battlepass should be up now if you're in riot regions :)
Battlepass should be up now if you're in riot regions :)
Pass is up for NA, will be up for rest of riot regions shortly (excludes garena & tencent).
Thank you for replying and for informing us! Much appreciated.
of course, npnp
Hey Hey!
Just as a disclaimer we're still collecting all of the pieces, so what I am saying now might change based on new information we receive.
But to be clear, this was not intentional in any way. This happened due to a bug that happened when we were updating missions yesterday to get ready for launch, and one of the major ones happened to fail later and the tool we use for this didn't let us know, and wasn't immediately obvious when we checked the client. Since the Battle pass failed in the evening LA time, most of us were off of work or sleeping and didn't notice on the client itself until this morning.
This is now up in NA, and we're fixing on other regions. I know this sucks, and feels like we betrayed you so I want to apologize to you directly for this experience.
I'll keep you updated on any changes or updates.
All other regions should be up and running now too. Thanks for the patience!
Hey Hey!
Just as a disclaimer we're still collecting all of the pieces, so what I am saying now might change based on new information we receive.
But to be clear, this was not intentional in any way. This happened due to a bug that happened when we were updating missions yesterday to get ready for launch, and one of the major ones happened to fail later and the tool we use for this didn't let us know, and wasn't immediately obvious when we checked the client. Since the Battle pass failed in the evening LA time, most of us were off of work or sleeping and didn't notice on the client itself until this morning.
This is now up in NA, and we're fixing on other regions. I know this sucks, and feels like we betrayed you so I want to apologize to you directly for this experience.
I'll keep you updated on any changes or updates.
This looks amazing! Good stuff! :)
I can log in, but f**king queue is still down. I'm also playing on my phone. Game is pure garbage on smartphones.
Is the ranked queue still down for you?
Thanks, Rito
we gotchu
good ol riot
1-release some cool skin
2-break it in a future patch leaving only bare minimum features
3- not a prioritized fix we already got your money >:^ )
Damn, you saw right through us I can't believe it!!
On a serious note though, we have a lot of bugs to go through and prioritize, and it is often impossible for player support to know the exact estimate on a lot of these bugs, hence the blanket reply of "we dont know when this will be fixed".
However, I just talked with the Little legend's sound designer, and it seems like it is already fixed internally for Patch 11.5.
lmk if ya'll have any further questions!
Relogging worked for me. Disable wifi and enable it and try it again. I used mobile data and it worked. Then reenabled it.
Awesome, glad you found a workaround! If you ever have it happen to you again, and if you have time, please send a log my way so I can take a look on what the problem may have been. Instructions are in this post :)
Hey friends, sorry about the rough experience around log-in recently :( Can you help us out and send me your logs via DM?
Let me know if you have any questions!
How to get logs:
Getting Game Logs from iOS and Android
The two platforms have different ways to retrieve information so the process is listed below. Make sure you follow the steps for the correct platform.
Thank you! It's super frustrating! It also doesn't work well with password managers like 1pass, but that's not a huge problem if I don't need to log in every time.
Do you happen have a video of this happening on your phone? Or anyone else reading this comment.
Hey all!
To not leave you in the dark, we have been actively working on a fix, but have not fixed the issue yet unfortunately. I know it's super frustrating, but we're trying to figure this out ASAP!
Hey Riot, i can’t buy anything on mobile, it stucks after i purchase, situation circle turning around itself and keeps you waiting. Im playing on iOS btw and my app is up to date.
How long do you usually wait until leaving the store? Also, are you on spotty internet connection by any chance (low-signal wifi, spotty phone signal etc)
11.3
Currently planned for 11.3, that is correct.
Aweee for some reason they’re not showing up in my store. Both on mobile and desktop :(
Should be out for PC now, and mobile. Make sure you update your app on mobile though before you check!
It's live now. Usually goes live on 11AM PDT on Thursday of patch week, but can change.
Missions won't update until the game ends. So say you get 4th place and leave, it won't update until the guy in first leaves.
Basically what he said, but also with the additional context of usually at beginning of the TFT season mission service can come under high load, making the missions slow as well, but you should get it completed sooner or later!
Approx 11AM PDT if everything goes well. :)