Hugo

There are no issues on our end regarding the XBOX servers so it’s possible that this might be linked to connectivity issues between your ISP and the server provider.

Could you ensure that your console is on a wired connection?

Have you tried to run a multiplayer connection test?
https://support.xbox.com/en-US/xbox-one/networking/multiplayer-connection-error-solution

Also, please check out what is your current NAT type:
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Hi @Shadoza, the team is aware of this issue and it will be addressed in a future patch.

Hello @Mesh777, this has been addressed in one of the previous patches for Test Live:

Hi @Shadoza, thank you for your report, we’ll forward it to the team!

Hi @karmaroach, thank you for your report, although this is a known issue we’ll add the information you’ve shared to its ticket.

Hi @Scumdog1980, thank you for reaching out, we’re already aware of the issue but we’ll be sure to register your feedback.

It’s possible that the saved database has become corrupted, would it be possible to start a new game to determine if this was the case?

Do you have any saved session you’re trying to load into or are you trying to start a new game?

Hi @Ragnor, thank you for reaching out!

It’s possible that the followers walk into lava or die to fall damage while following, although we’ve been working on improving their overall AI in the current updates.

We would need you to share the exact locations where this has happened so we can relay the information to our team, if possible through a screenshot of the in-game map while being present in or pointing at the area.

Hi @WSigma, if you suspect that others have built within, above or around the Black Keep in order to block NPC spawns please reach out to us privately while providing screenshots or video evidence, as detailed in the post below:

Hi @Tantrumus, thank you for reaching out, we’re already aware of this issue and it should be addressed in a future update.

Hi @MartinB105, thank you for pointing out this issue, could you also let us know if you had any previous save and if it was possible that it had those multipliers set?

Hello @Zsoltice2, in order to verify this with G-Portal we’ll need you to share timestamps (incl. timezone) for when you suspect the server was under a possible attack.

If you suspect you’re experiencing a DoS or DDoS attack try performing a complete reset of your router by turning off its power for up to 10 minutes, which will increase the likelihood that you will get a new IP address that the attacker will not have access to.

You should also set your profiles to private and avoid accepting group chat invitations from strangers in order to safeguard yourself from platform-specific vulnerabilities.

If this persists, please reach out to your ISP for further assistance as we’re unable to determine the identity or prevent DoS and DDoS attacks because they happen through the I...

Would you be able to share a short video with us showcasing the issue in order to assist our team in reproducing it?

Also, please make sure to send any crash reports through the PS dashboard whenever possible, so our team can get a hold of them and look into the cause.

Hi @Djfrenk22, welcome to the forums!

This issue will be addressed in the upcoming patch, which will be released within the next month.

Hi @malbsolisglez, thank you for pointing this out!

Hi @SinnerAnatomy, welcome to the forums!

As it has been suggested we’ll require screenshots or a short video of the issue in action to help us determine its cause.

Hi @Vztech101, welcome to the community!

When did this issue first start ocurring?

Please ensure that your save is stored on the XBOX cloud before trying each of the following steps and letting us know if they help:

Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes, then try loading into your SP session.

Try to perform a soft factory reset while keeping games and apps.

If the above procedures don’t help, please try to perform a full reinstall of the game.

Hello @IHFHI, welcome to the forums!

Were you ever able to connect to any server and could you also ensure that your console is on a wired connection?

Are you able to successfully load into a singleplayer session and, if so, can you try connecting to one of the official servers right after?

If possible, we’d also appreciate that you share the specific server numbers for any servers that you’re unable to connect to.

Hello @Kyiran, welcome to the forums and thank you for reaching out!

We’ve looked into the server’s stats and couldn’t detect any issues with it in the past days, could you please share a screenshot of your Event Log as it might hint at what could’ve happened to your items?