Hugo

Hugo



05 May

Comment
    Hugo on Forums - Thread - Direct

G-Portal will be performing server wide maintenance throughout today and tomorrow, which should improve the overall performance of all servers:

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Comment
    Hugo on Forums - Thread - Direct

Just to clarify, the perks that thralls unlock are entirely random and not influenced by faction or class, which is not the case for pets as they can get perks based on their species.

You can find some more information regarding this in the wiki:

https://conanexiles.gamepedia.com/Follower_Perks#Thralls

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Comment
    Hugo on Forums - Thread - Direct

Hello @Shocklogy, welcome to the forums!

Can you ensure that both consoles are on a wired connection?

Do you experience any similar issues when joining an online server or if the other of you hosts a session instead?

Comment
    Hugo on Forums - Thread - Direct

We’ve looked into server 2578 and there were no oddities registered at the time you’ve posted, according to the stats it had the usual player activity.

G-Portal will be issuing maintenance to all servers throughout today and tomorrow which should improve performance all over the board.

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04 May

Comment
    Hugo on Forums - Thread - Direct

Hello @Mamabear, you’ll need to reach out to G-Portal for any information or issues regarding private servers either through their forums or by submitting a ticket.

Support Forums:
https://www.g-portal.com/forum/board/95-conan-exiles/

Support Ticket:
...

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Post
    Hugo on Forums - Thread - Direct

Hello!

G-Portal will be performing scheduled maintenance to servers on all platforms, with an expected downtime of 3 hours, throughout the 5th and 6th of May:

EU (g-portal.com) Servers: May 5th at 9am-12pm CEST/3am-6am EST

US (g-portal.us) Severs: May 6th at 9am-12pm CEST/3am-6am EST

We appreciate your patience and understanding, stay safe!

Comment
    Hugo on Forums - Thread - Direct

Hello @liquidand, if a player built next to your claim his own claim will overlap with yours, resulting in an area where it shouldn’t be possible to build, which is intentional.

Players usually surround their bases with claims or walls to prevent this from affecting their main structures.

If this was not the case, please provide us with further details.

Comment
    Hugo on Forums - Thread - Direct

@Dejo707 Please do not hijack or derail other posts, we have a large backlog of PM’s and will get to them in due time.

Comment
    Hugo on Forums - Thread - Direct

Hello @Beat-Smiley, please provide as many details as possible in your report as indicated below:

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Comment
    Hugo on Forums - Thread - Direct

Thank you for letting us know, we’ll register this matter for our team to look into!

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    Hugo on Forums - Thread - Direct

Hello @Giltis, could you share a few servers that are giving you this issue?

Have you tried to perform a clean reinstall of the game or to rebuild the PS4 database?

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    Hugo on Forums - Thread - Direct

Hi @Bruce, welcome to the forums!

Please read the guidelines share above and try to provide as much information as possible in your next post.

Comment
    Hugo on Forums - Thread - Direct

Hi @Darkzombie, this type of behavior is intended as the stats for each NPC are determined by the faction they belong to rather than their class, so some factions do offer better fighters than others.

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    Hugo on Forums - Thread - Direct

Hello @Toxic_Kitten, welcome to the forums!

As it has been suggested, could you please let us know if there are any relevant messages in the Event Log?

Comment
    Hugo on Forums - Thread - Direct

Hello @froogle, the Japan servers are currently only available through the Conan Outcasts client, which will be addressed in the next patch which should be released very soon.

Unfortunately, we’re unable to assist with any loss of items or building that may have occurred in the meantime.

Comment
    Hugo on Forums - Thread - Direct

Hello @Prestigious, welcome to the forums!

We’d suggest checking for any temperature effects before exiting the game, as well as depositing all your inventory in a chest in order to prevent any possible loss of items should something happen to their characters while you’re offline. It’s also recommended not to sleep close to heat sources such as furnaces, and be aware that they provide heat even when above or below the area they’ve been placed in.

Comment
    Hugo on Forums - Thread - Direct

Hi @Darkzombie, we’re aware of the issue with the corpses and it’s being looked into, and we’ll send note to the team about the workstations resetting on server restart, thank you for bringing this up!

Comment
    Hugo on Forums - Thread - Direct

Recovering old save games is only possible if you have a backup stored in the XBOX cloud, however, as that savegame was corrupted there’s no way to address that issue other than starting a new one, apologies for the frustration.

As you’re playing on a singleplayer session you may consider using the admin mode to speed up your progression up until the point of your previous game.

Comment
    Hugo on Forums - Thread - Direct

Hi @Zeda1988, welcome to the forums!

We’ve been improving the thrall behavior and have also added a rescue mechanic to help deal with issues similar to the one you’ve brought up, you can read more about it here:

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Comment
    Hugo on Forums - Thread - Direct

For larger bases, reducing the amount of NPCs and light sources is advised as the singleplayer client can have trouble handling the same load as the online client, especially on console.

Dashboarding issues are also being actively investigated by our team and we address as many causes for these as possible every patch.