Hugo

Hugo



14 Feb

Comment
    Hugo on Forums - Thread - Direct

Hello @Mootzart, welcome to the community!

Their current hitboxes have nearly the size of each square on the board, which may understandably make them difficult to shift around as you’ll need to be very precise when placing them.
We’ll be sure to relay your feedback to the developers for further consideration, thank you for bringing this up!

Comment
    Hugo on Forums - Thread - Direct

Thank you for clarifying, we’ll have our team look into this matter.

Comment
    Hugo on Forums - Thread - Direct

Hi @Irkalla, we’re aware of the sandstorm issues and the developers are looking into them.

Comment
    Hugo on Forums - Thread - Direct

Hi @Dzonatas, thank you for your feedback, although it’s intentional that the current system allows for this we’re always monitoring player input.

Comment
    Hugo on Forums - Thread - Direct

Would it be possible for you to share a video recording of the issue in action, as it might assist with reproducing it on our end?

Also, did the issue only start happening after the latest patch or have you experienced it before?

Comment
    Hugo on Forums - Thread - Direct

Hello @ALGERIEN63, you’ve reached out to us outside of office hours, please avoid spamming as it won’t have us respond any faster.

To report an issue please follow our guidelines below, making sure to keep it at one issue per post so that we can better assist you:

Read more

13 Feb

Comment
    Hugo on Forums - Thread - Direct

Hey @WhatMightHaveBeen, although this is a known issue we’ll be sure to poke the developers in its regard.

Comment
    Hugo on Forums - Thread - Direct

Hi @tobbiusness, does this behavior apply to any shield type or to a specific one?

Which shields were they using?

Comment
    Hugo on Forums - Thread - Direct

Hi @Manty64, to add to the above, could you please check out what is your current NAT type, and also run a ...

Read more
Comment
    Hugo on Forums - Thread - Direct

Hello @Wolfmann, please refrain from spamming your own post as it won’t get us to answer it any faster, as we don’t monitor the forums outside of office hours.

Is your console connected through cable?

Were you able to play the game without issues before?
Does it happen in any server?

Can you try powering off and disconnecting any other devices that make use of the router, both wired and wireless, so that only the console is connected to it through cable?

Does the Router provides logs to give further insight on the crash / error?

Can you also check if it’s possible to limit the bandwidth for the XBOX through the router settings?

Comment
    Hugo on Forums - Thread - Direct

Hi @tobbiusness, we’ve registered these issues for the team to look into, thank you for taking the time to report them!

Comment
    Hugo on Forums - Thread - Direct

Hey @Davies677, thank you for reaching out!

By other servers, do you mean in a different platform?

Comment
    Hugo on Forums - Thread - Direct

Although you’ve already tried to reinstall, can you also try to rebuild the PS4 database?

Comment
    Hugo on Forums - Thread - Direct

Hello @LilkingsBr, that’s the default thrall model that takes place while until the thrall is fully loaded, does it persist if you stay in the area and is it happening if you login in your base?

Regarding the T pose, does it happen right after you kill or when returning to a corpse?

Comment
    Hugo on Forums - Thread - Direct

Hi @Salx777x, can you confirm that it happens online and on official servers?

Can you describe what your character was wearing at each time and the areas where the issue has occurred?

Does the character not grab onto walls at all?


12 Feb

Comment
    Hugo on Forums - Thread - Direct

Hi Savral, thank you for taking the time to upload a save file, we’ve forwarded it to the developers so that they can look into this issue.

Comment
    Hugo on Forums - Thread - Direct

It’s possible that your GPU is having trouble handling the game as it may fall under the minimum requirements, which could be behind the crashes and the trouble loading into a certain area.

We’d recommend trying to set all the graphical settings to the minimum and to try running the game in windowed mode to see if it’s able to load into your last save.

Comment
    Hugo on Forums - Thread - Direct

Hello @Gabe, is this issue still occurring after the latest hotfix, and does it happen consistently every time you teleport?

Comment
    Hugo on Forums - Thread - Direct

Hello @LandongamerLostboy, did this only happen with the Cimmerian Berserker specifically or did you have similar experiences with other followers?

We’ll register the matter for our team to look into, thanks!

Comment
    Hugo on Forums - Thread - Direct

Thank you, we’ll register the occurence for our team to look into.

Lastly, are the buildings connected in any way through any sort of building piece?