Hugo

Hugo



10 Feb

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    Hugo on Forums - Thread - Direct

Hello @Ineedaname, we’re aware of the issue and it’s being looked into, although it won’t make it to the upcoming hotfix as it’s already going through certification.

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    Hugo on Forums - Thread - Direct

You should be able to post them now.

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    Hugo on Forums - Thread - Direct

Hey @Jelostas, is this issue still occurring?

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    Hugo on Forums - Thread - Direct

Hey @Salx777x, thank you for your report, we’ll forward this issue to the developers.

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    Hugo on Forums - Thread - Direct

Hello @MusicallyMixed, we are aware of this issue and the developers are looking into it, as the upcoming patches will focus on bringing improvements to the followers system.

Please refer to the following video for a few workarounds around the issue:

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    Hugo on Forums - Thread - Direct

Hello @Dav45, could you please elaborate on the issue you’re having?

Please refer to our guide on how to post in this section:

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    Hugo on Forums - Thread - Direct

The hotfix should be released tomorrow, in the meantime to prevent this issue please try to enable the Admin mode through the in-game options.

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    Hugo on Forums - Thread - Direct

Hi @Sporto2, welcome to the community!

Could you share your current internet speed and service provider?

Is your console on a wired connection?

Are any of your friends using the same service provider?

Are you unable to join any server at all?

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    Hugo on Forums - Thread - Direct

We’re aiming for tomorrow!

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    Hugo on Forums - Thread - Direct

Hi @malbsolisglez, welcome to the forums!

Thank you for taking the time to report this issue together with a video.

Do the building pieces eventually load if you remain in the area?

Does the issue occur consistently after login, or after going back to this area?

Is you console on a wired connection and do you experience this in other servers?

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    Hugo on Forums - Thread - Direct

Hello @xzzzbzttnzzzx, thank you for reaching out!

As Arsenalcontrol mentioned, it’s possible to die while offline due to temperature changes. We’d suggest checking for any temperature effects before exiting the game, as well as depositing all your inventory in a chest in order to prevent any possible loss of items should something happen to their characters while you’re offline. It’s also recommended not to sleep close or anywhere above or below heat sources such as furnaces, since they provide heat even when above or below the area they’ve been placed in.

Regarding the decay, did you check their decay timer with a hammer? There’s no known issue or exploit that would cause buildings to decay way before the time stated on their decay timer.

Comment
    Hugo on Forums - Thread - Direct

Hello @Animus75, it’s unfortunate that you’ve experienced loss of game progress due to a crash, as these might result in database corruption. We are constantly addressing crashes for all platforms, so please make sure to send all the crash reports you get through the PS dashboard when these issues happen so our team can get a hold of it and look into the cause.

There’s no building limit, although going over what your hardware can handle ( which depends on the platform ) will result in poor performance and possible crashes.

As suggested by Ghawor, using the cloud save functionality or even backing up your saves to a usb pendrive might be a good preventive measure to prevent further losses.

In any case, we’ll register your report for the developers to look into.

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    Hugo on Forums - Thread - Direct

Hello @Badboywest665, we’ve relayed your feedback to the team for further consideration as this mechanic can be easily used to prey on new or uninformed players, apologies for the frustration it has caused.

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    Hugo on Forums - Thread - Direct

G-Portal has looked into the server and reported that there seems to be no issue on its end, and we also haven’t received any other reports for #3127.

Even though you’ve reported that you have no issues with other online games, please ensure that you used a wired connection while playing CE to ensure the most stable experience possible.

Would you be able to record a video of some gameplay with the issues occurring?

Also, what’s your internet speed and service provider?

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    Hugo on Forums - Thread - Direct

Hello @Worf.

This issue had multiple instances that have been fixed in previous patches.

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    Hugo on Forums - Thread - Direct

Hello @Mattatron, welcome to the forums!

The rubberbanding issue is going to be addressed in an upcoming hotfix which should be released soon.

Regarding the invisible building pieces, when did this issue first start for you?

Does it happen in other servers? Could you share some screenshots of the area you’re loading into?

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    Hugo on Forums - Thread - Direct

Hey @BradMunkey, we’ll be sure to relay your feedback to the team.

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    Hugo on Forums - Thread - Direct

Hi @billzebug, due to the random nature of drops it’s possible for the same item to be dropped a few times in succession, which is not considered an issue.

Should this behavior persist, however, please don’t hesitate to follow up to this post.

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    Hugo on Forums - Thread - Direct

Hi @RaspyOstrich98, do you have similar issues in singleplayer or in other servers?

Have you tried to perform a clean reinstall of the game or to rebuild the PS4 database?

Comment
    Hugo on Forums - Thread - Direct

Thank you for taking the time to share these with us, we’ll be sure to relay this information to the developers so that they can look into this matter.