JackieKo

Hello everyone,

I can't believe we're in the middle of the week already. What is time?

Wanted to let you all know that I'm going to be working on cleaning up some of the threads here. Some examples of what I and the team will be doing are:

- Moving posts to the appropriate forum such as bug report threads to the Bug Report Forum

- Locking threads that have had no activity in over 6 months

- Locking duplicate threads

This will be a good start to organizing the forums as a whole. Don't worry, we aren't going to change everything overnight. This process will take some time and I have no intention of interrupting the flow of your conversations. I wanted to give you all a heads up of what will be happening so you aren't caught by surprise.

I also want to use this movement to keep threads organized in the future as well! If you have any other suggestions in this arena, feel free to comment or send me a PM.
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Your original sentiment remains true. Outside of posting in a forum setting, people in general respond to healthy interactions more often. This thread as whole did benefit with the information Dan responded with. We do moderate posts and enforce the Rules of Conduct when needed, and we encourage people to follow them so we have a healthy community here.

Bottom line, always continue to offer constructive feedback. It's greatly appreciated!

Hello! Just wanted to chime in and say that the team will be looking into this issue.

Hello, everyone. The team is currently working on a fix for this lightsaber so it illuminates just like all the rest. This fix is currently targeting 6.2.1.

Hello, everyone. The team is currently working on a fix for this lightsaber so it illuminates just like all the rest. This fix is currently targeting 6.2.1.

Hi! As this has been covered in the Bug Reports Forum, I will be locking this thread and moving it over to the appropriate channel.

I like process because in general, it works. (Of course, if it doesn't then you work to improve it). A good example of this is I cannot take solo credit for this bug being fixed because you posted about it in this thread.

Bugs are and should be reported in the appropriate channels (such as the Bug Report forum and reporting in game). They are prioritized and fixes are implemented. Players using the proper channels to report issues only helps everyone in the long run. If information is spread out everywhere and stored in places where we would not look for reports, then the process becomes that much slower.

This process also takes time. If a bug is reported, we need time on our side to determine all the Ws and H (the who, what, when, where, why, and how). While I understand players want an immediate response to everything they post, we do ask for patience while we investigate and figure things out on our side before we respond to something.

In short,... Read more

Hi! I believe this will be fixed in tomorrow's patch. Please see the full list of patch notes here. http://www.swtor.com/community/showthread.php?t=987280

Thanks for the feedback, everyone! I can�t respond to every single one or else the dev tracker will be spammed way too much, but I wanted to acknowledge that I am constantly checking this thread, and making note of your replies. There are a couple I want to directly respond to which you will see below.

Hi EllieAnne,

Wanted to address a couple of points you made in your OP. First, a good majority of the changes made were to improve healthy play and reduce the toxicity that was increasing over time. "Lose farming" was a pretty big factor that we not only discouraged but also wanted to keep out of PVP as a whole.

Secondly, I�m Jackie, and I�m the newest addition to the community team. I�m still learning about the community culture here, so I�m spending a great deal of time in the forums. While I understand frustrations that players may have from time to time, I would like to encourage that posts made in the future are made with the intent to have a healthy conversation regardless if they are with staff or with other community members.

Given that I started with the team a week ago, I�m certain you did not know I even existed. So with this knowledge, I hope that our future interactions can start off on a better foot. I am working on improving the commu... Read more

Hello everyone, hope you�re all having a happy Friday. For those who may not know, I�m Jackie, and I just recently joined the community team here!

The reason I am making this post is to get a feel for what parts of the forums I can help improve, check in on, etc� So I am asking for your feedback and guidance on that. I do already have a small list based off of what I saw in my intro post. That includes:

Updating stickies/older posts
Being more active in general
Giving the PVP side of the forums some love

Feel free to leave links here of threads I can check out as well! Lastly, please give me details. If you say �the forums need help�, I need to know additional info as to what you mean by that statement.

I will ask for your understanding in that these types of environment changes do not happen overnight, but part of my job is to understand community sentiment and help the community thrive as a whole. That takes time.

... Read more

Hi IramUnleashed, this is currently being discussed in the following thread http://www.swtor.com/community/showthread.php?t=986910 As of right now, the team is aware and currently looking into this.

Hi Darittha. Thanks for bringing this up. The team took a look into this and a fix will be implemented in 6.2.1. Once the fix is in, these two particular World Boss Conquest Objectives will only be available during the Emergency Operations Conquest, The Dread War Conquest, or if the Feast of Prosperity seasonal event is active.

Page 3!

Page 2!

Just wanted to let everyone know that I intend on replying to a lot of these comments, so apologies in advance for breaking spam etiquette in this thread. This will not be a habit at all. I just appreciate all of the replies here!

From page 1!

Hello, everyone!

I�m Jackie, and I�m incredibly excited to be here! Over the next few weeks, I�ll be going through the forums, building an understanding of the community, and getting to know all of you! I�m very much looking forward to interacting with everyone and being a bridge between this community and the dev team. Building up and nurturing that relationship will remain a top priority for me.

Fun fact! I love reading about community members� sentimental experiences that mean a lot to them. Tell me about some of the best moments you�ve experienced in game or within the community. I'll be reading all of them!

See you in the forums!
Jackie

Hello, everyone!

I�m Jackie, and I�m incredibly excited to be here! Over the next few weeks, I�ll be going through the forums, building an understanding of the community, and getting to know all of you! I�m very much looking forward to interacting with everyone and being a bridge between this community and the dev team. Building up and nurturing that relationship will remain a top priority for me.

Fun fact! I love reading about community members� sentimental experiences that mean a lot to them. Tell me about some of the best moments you�ve experienced in game or within the community. I'll be reading all of them!

See you in the forums!
Jackie