JackieKo

JackieKo



12 Aug

Post
    JackieKo on Forums - Thread - Direct
Hi there,

Wanted to confirm that level 3 is granted via the Onderon Daily Board. Starting the daily questline will give you the companion, the mount, and level 3 Speeder Piloting. I'll also be updating the original post with these details so players are aware. And I have passed along the feedback about when level 3 is granted.

Thanks!

11 Aug

Post
    JackieKo on Forums - Thread - Direct
Hi all,

Just like with PTS for the Jedi Guardian, we are going through the feedback thread and compiling the feedback we are receiving. Again, we appreciate everyone who has been providing constructive feedback and answering the questions listed in the feedback thread.

As we have expressed in the past, these ability paths are not set in stone. Our focus for these phases of PTS is to understand what abilities and what experiences make these classes unique to our players. This is why we allow access to players this early in development, so we can receive feedback and ensure that we are building a solid foundation for future content.

Here are common sentiments that we are seeing:
  • This does not feel like a Sentinel if players must choose between Blade Blitz, Transcendence and Force Camouflage
  • The absence of Force Stasis and Awe was very noticeable
  • Mobility and speed are vital to Sentinel
General note ... Read more

05 Aug

Post
    JackieKo on Forums - Thread - Direct
Hi all,

Update on this issue. Those who have purchased subscriptions should no longer be experiencing problems with their accounts. Your account should now show you as a Subscriber.

Our team is still investigating the issue surrounding Cartel Coin purchases. I'll be updating this thread once I have more info to share.

02 Aug

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    JackieKo on Forums - Thread - Direct
Hi everyone,

A fix was deployed for this issue, but it is possible that it was not applied to some accounts. If your account was impacted during the July 27th window when this issue first occurred, and you are still experiencing issues, please answer the following questions and feel free to send me a PM to protect your privacy:
  • When did you make the purchase?
  • Was this on Steam or on the site?
  • Did you purchase a subscription or CCs?
  • If a subscription, is your account reflecting the proper status ie recurring sub, stopped, etc...?

Thanks, all.

Quote: Originally Posted by CrazyTough Notice these people only respond these days to cartel coin questions. Just con... Read more

30 Jul

Post
    JackieKo on Forums - Thread - Direct
Hi all,

If you have feedback to leave about the Jedi Sentinel, please leave it in the feedback thread. It's easier for us to track, log, and consolidate for the rest of the team to review. If there are multiple threads and/or various places where feedback about the Sentinel or Guardian are posted and they live outside the intended threads, that feedback could potentially get lost. Please keep info as consolidated as possible.

Thanks!
Post
    JackieKo on Forums - Thread - Direct
Hi LD_Little_Dragon,

Hard stun should be available. There is a known issue that if abilities appear to be missing, speaking with the droid a second time will grant all abilities.
Post
    JackieKo on Forums - Thread - Direct
Hi TevosisHot,

The Guardian specific posts were indeed unpinned, but the Guardian feedback thread was included in the main Sentinel post because I did not want players to lose track of the thread. This is in an effort to keep the pinned threads organized, consolidated, and not feel clunky or over cumbered. You can read the main Sentinel post here if you have not yet.

28 Jul

Post
    JackieKo on Forums - Thread - Direct
I kept record of the original feedback of the post, but for the post in general, feedback can be provided without wishing harm to the dev team. I understand that changes like these can cause emotional responses, but if a post violates the guidelines regardless if the offending content was against another forum user or a staff member, it will be removed.

That said, thank you for providing your own feedback in this thread.
Post
    JackieKo on Forums - Thread - Direct
Hi all, I received some updated info and wanted to point out that levels 35 and 70 were slightly adjusted. Essentially Force Clarity and Force Camouflage were switched and Blade Blitz is available at level 70. Edits have been made to my original post.
Post
    JackieKo on Forums - Thread - Direct
Hello everyone,

A new patch is available for PTS which includes a high level look into the Jedi Sentinel Combat Style. In case you missed it, we go through a bit of the philosophy behind the updates we’re making to Combat Styles in this article.

As with the Jedi Guardian, we are still focused on two main goals: Streamlining ability sets in order to enable more player choice and maintaining the unique identity of the class. The following spoiler tag will house the breakdown for the ability paths that are available for the Jedi Sentinel. I have included the breakdown for all three Disciplines, so it’s easier to see the abil... Read more
Post
    JackieKo on Forums - Thread - Direct
With our next phase of PTS now live, you can help test the Combat Style for the Jedi Sentinel.

Please answer the following questions:
  • What abilities make the Sentinel unique to you?
  • Do these ability paths feel effective against enemies?
  • If you have feedback on the different disciplines and loadouts, please note your feedback accordingly so we can track it.
Feel free to answer in as much detail as possible to help us understand your thought process and line of thinking.

Thank you!

27 Jul

Post
    JackieKo on Forums - Thread - Direct
Hi Halaek,

We're aware that some accounts are experiencing issues with purchases not being granted. The team is investigating the issue. I'll follow up in this thread once I have an update I can share.
Post
    JackieKo on Forums - Thread - Direct
Hi Halaek,

We're aware that some accounts are experiencing issues with purchases not being granted. The team is investigating the issue. I'll follow up in this thread once I have an update I can share.

21 Jul

Post
    JackieKo on Forums - Thread - Direct
Hi septru,

As of now, this would include Top 3. Should that change, we will communicate that to players. I will also update my original post with this info.
Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

We're looking at a new patch for PTS that will include a high level look into Sentinel, and targeting next week to launch it. Should the timeline change, I will be sure to let you all know.

Details will be provided in similar fashion as to when the Jedi Guardian PTS was live once the patch is available.

20 Jul

Post
    JackieKo on Forums - Thread - Direct
Hi everyone, we've been seeing sentiment from players asking/wanting the ability to buy replica rewards with payouts from Season 14.

Wanted to confirm that players will be able to buy the replica rewards with the payouts from season 14 until the next season starts. This is for both Top 3 and bronze/silver/gold. Should that change, we will let players know.

We do not have a set date in which season 15 will begin, but there will be a decent amount of time in between so players will be able to make the purchases they want. We will, of course, be communicating when the next season starts and all relevant info when we are able.

EDIT: Added in clarifying info.

16 Jul

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

Following up on the post I made a couple days ago. We wanted to bring clarity to some of the feedback we�ve been reading. First, we would like to share our philosophy on reducing the number of defensive cooldowns available.

Over several years and updates, more and more defensive cooldowns and abilities have been added to the game. Often times this was for class balance purposes, to allow some classes to keep up with others in terms of their defensive kit. Additionally, this was done without adjusting things like Operation boss mechanics which were designed around the class kits available at the time:... Read more

14 Jul

Post
    JackieKo on Forums - Thread - Direct
Hi Marqhill,

I've updated the original post with descriptions, so there's a little more clarity. I hope this is helpful for you and other players who had the same question/concern.
Post
    JackieKo on Forums - Thread - Direct
Hi all,

We�re going through all the feedback that�s being posted here. Thank you to everyone who has been providing constructive feedback and answering the questions listed in the feedback thread. There is a lot to read through, but we wanted to acknowledge that we are reading your posts.

One note that we are seeing is concerns of our overall lack of addressing questions in real time that have popped up. We know that this can be frustrating but at this stage of the feedback process, but we need your raw constructive criticism without us potentially changing or tainting it. This is especially important in the first few days of PTS and what we will be following for future phases of PTS. We also know that there is an ask for us to acknowledge every single thread that was created, but please understand that is not feasible in terms of keeping info consolidated and in one place with how the dev tracker functions. Know that we are reading each thread as they are updat... Read more

09 Jul

Post
    JackieKo on Forums - Thread - Direct
Hello Nether_Pantera,

Please read this thread on how to access this phase of PTS. Additionally, PTS is only available for the NA servers.