JackieKo

JackieKo



18 Oct

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

A hotfix has been deployed and the RNG mechanic should now be behaving as intended. Please note that this fix will slowly hit all the areas of the game overnight. If you experience any issues pertaining to this specific topic, please update the thread here as I'll be keeping an eye on it. Thank you for your patience on this.

Jackie

15 Oct

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

Small update. The team took a deeper dive into how the two challenges were being chosen. In short, the RNG mechanic is not behaving as it should. The team is currently working on a fix, but to ensure that the fix is thoroughly tested and functioning properly, it will not be implemented until early next week though we are trying to target Monday.

As it is Friday, I wanted to let you all know to expect Ultimate Galactic Sampler to pop up throughout the weekend. I'll have more to share when the fix is deployed and will update this thread accordingly.

Jackie

14 Oct

Post
    JackieKo on Forums - Thread - Direct
Hi all,

I'll be passing along these concerns to the team. Additionally, I understand that speculation can happen when it comes to how issues, concerns, bugs, feedback, etc... is handle behind the scenes. Please understand that when I said my goal is to communicate the sentiments of the players to the dev team, that is what I do.

I'll be bringing these concerns up to the team as I did when I initially responded in this thread.

12 Oct

Post
    JackieKo on Forums - Thread - Direct
Today's "Challenge Dish" is "Ultimate Galactic Sampler" again.

JackieKO, can you please address this:

Will the mission "Challenge Dish: Spicy Nexu Tongue" appear at least once in the next 2 weeks?

08 Oct

Post
    JackieKo on Forums - Thread - Direct
Hi all,

We've received reports that some of the passives are missing descriptions. The team is aware of this issue. I'll be updating the OP with the relevant info once I have it.
Post
    JackieKo on Forums - Thread - Direct
Hi all,

These are automated emails that are in direct response to the 1 day sub grant we are giving to players who were impacted by the October 6th incident. Your account will not have any additional renewals of subs.

Thanks!

EDIT: Per OP's request, locking this thread.
Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

I'm really happy to introduce a series of character kits that the Art Team has prepared for those who are interested in cosplay or are already experienced in the craft. First up in this series is Lana Beniko with more to come in the future!

You can read more about the kit here. Note that the kit itself and all future ones will be hosted on the BioWare Digital Media Page.

We hope you enjoy these!

Jackie
Post
    JackieKo on Forums - Thread - Direct
Hi all,

We've received reports that some of the passives are missing descriptions. The team is aware of this issue. I'll be updating the OP with the relevant info once I have it.
Post
    JackieKo on Forums - Thread - Direct
Hello everyone!

Welcome to our fifth phase of PTS featuring the Mercenary, Powertech, Juggernaut, and Marauder Combat Styles. In case you missed it, we go through a bit of the philosophy behind the updates we�re making to Combat Styles in this article.

As with the previous Combat Styles that have been released through PTS, we are still focused on streamlining ability sets in order to enable more player choice and maintain the unique identity of the class. All the constructive feedback we have been receiving from players who dove into PTS has been helpful ... Read more
Post
    JackieKo on Forums - Thread - Direct
With PTS now live, you can help test the Combat Style for the Marauder.

Please answer the following questions:
  • Does the current combat rotation make this experience feel like you are playing a Marauder? Why or why not?
  • If you have feedback on the different disciplines, please note your feedback accordingly so we can track it.
Feel free to answer in as much detail as possible to help us understand your thought process and line of thinking.

Thank you!
Post
    JackieKo on Forums - Thread - Direct
With PTS now live, you can help test the Combat Style for the Powertech.

Please answer the following questions:
  • Does the current combat rotation make this experience feel like you are playing a Powertech? Why or why not?
  • If you have feedback on the different disciplines, please note your feedback accordingly so we can track it.
Feel free to answer in as much detail as possible to help us understand your thought process and line of thinking.

Thank you!
Post
    JackieKo on Forums - Thread - Direct
With PTS now live, you can help test the Combat Style for the Juggernaut.

Please answer the following questions:
  • Does the current combat rotation make this experience feel like you are playing a Juggernaut? Why or why not?
  • If you have feedback on the different disciplines, please note your feedback accordingly so we can track it.
Feel free to answer in as much detail as possible to help us understand your thought process and line of thinking.

Thank you!
Post
    JackieKo on Forums - Thread - Direct
With PTS now live, you can help test the Combat Style for the Mercenary.

Please answer the following questions:
  • Does the current combat rotation make this experience feel like you are playing a Mercenary? Why or why not?
  • If you have feedback on the different discipline, please note your feedback accordingly so we can track it.
Feel free to answer in as much detail as possible to help us understand your thought process and line of thinking.

Thank you!
Post
    JackieKo on Forums - Thread - Direct
Hello everyone!

Welcome to our fifth phase of PTS featuring the Mercenary, Powertech, Juggernaut, and Marauder Combat Styles. In case you missed it, we go through a bit of the philosophy behind the updates we�re making to Combat Styles in this article.

As with the previous Combat Styles that have been released through PTS, we are still focused on streamlining ability sets in order to enable more player choice and maintain the unique identity of the class. All the constructive feedback we have been receiving from players who dove into PTS has been helpful in identifying what experiences are crucial to players.

Alongside the Mercenary, Powertech, Juggernaut, and Marauder Combat Styles available for testing, please note the following changes for this phase of PTS:
... Read more

07 Oct

Post
    JackieKo on Forums - Thread - Direct
Hi again,

For the next phase of PTS, we will have the Marauder, Juggernaut, Mercenary, and Powertech Combat Styles available. Our aim is to have PTS available tomorrow and I will be posting all the relevant threads and updates. Should that change, I will update this thread.

06 Oct

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

Thank you for your patience as we investigated this issue. It has been resolved, however, please note that players who have downloaded or started to download the patch will have to re-download the game in its entirety. Those who have not patched should be able to log in and play the game as normal. We apologize for the inconvenience to the impacted players.
Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

This is impacting some players who are using the launcher and not Steam. If you are experiencing this issue, please do not download the current patch until we complete our investigation.
Post
    JackieKo on Forums - Thread - Direct
Hi, I am trying to keep reports consolidated, so I am updating this thread regarding this issue.
Post
    JackieKo on Forums - Thread - Direct
Hi everyone, I will be updating this thread when I have more info. To keep reports consolidated, I will be locking this thread for the time being.
Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

We are looking into the reports we are receiving about this issue. I'll share an update once I have more info.