JackieKo

JackieKo



25 Jan

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    JackieKo on Forums - Thread - Direct
I'm going to ask that both of you move on from this conversation. Your points have been made multiple times and it is clear that this discussion between you both is only going to move in circles. If you would like to continue this topic privately, you're more than welcome to do so. However, please move on from this thread if you do not have anything new to add.

EDIT: Grammar

22 Jan

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    JackieKo on Forums - Thread - Direct
Hi all, we deleted recent posts in this thread because they were no longer contributing to the original conversation and the discussion was not healthy. Please keep comments on topic and respectful.
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    JackieKo on Forums - Thread - Direct
You were asked to follow the proper channels in reporting problematic behavior, and you did not. You were asked to not post about system abuse in detail, and you did. It is in our Rules of Conduct that such posts are not permitted on this platform. Please adhere to the guidelines of this space. You are free to offer feedback on improvements you would like to see in the game, but do not violate our Rules of Conduct. Our lines of communication are to help players, and gather feedback and info from the community. Should you or anyone spam our report system, our forums, etc... we can take further actions against your account.
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    JackieKo on Forums - Thread - Direct
Hi all,

Thought this would be a good conversation to start up to get to know y'all outside of the game.

What are some projects you're working on that you want to complete by end of year? I'm re-organizing my office and my work space. I'm not an interior designer by any means, so this is definitely a long term project for me. I plan on building some shelves, making a little area to relax when I need to step away from a monitor, and putting up some decor/art. I've found that I really like drilling holes into a wall.

I also want to learn five new dishes to cook. I recently made Eggs Benedict for the first time and nailed the sauce, so I was pretty pleased.

Let me know what's on your plate for this year! (pun intended)

Note: I don't want to spam the Dev Tracker, so I won't be able to respond to every single comment here, but know I'm reading the conversations!
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    JackieKo on Forums - Thread - Direct
Someone kindly let me know that I moved it to the wrong sub-forum and I thanked them for the message. It was a mistake on my part and I rectified it as soon as soon as I could.

21 Jan

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    JackieKo on Forums - Thread - Direct
If you have not already, please send reports through the proper channels. I encourage you to go here and follow the steps under the platform SWTOR. https://help.ea.com/en-us/help/faq/r...nd-harassment/

I also ask that you refrain from posting a step by step or breakdown of any type of system abuse in the forums and that you instead include that language in your report and let our team review and process.
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    JackieKo on Forums - Thread - Direct
Hey Deadbladey,
The Grade 7 Missions are intended to be challenging especially for players who have mastered everything in the Grade 5 Mission. You are meant to have almost max level ship gear and have knowledge of when to strategically use your abilities. However, there is little to no RNG, so that will help with planning your route and trying new techniques tp complete the mission. While Grade 7 is the most challenging piece of content for this mode of the game, it is definitely doable with the right gear and strategies.

EDIT: I'll also be moving this discussion to the appropriate sub-forum.

20 Jan

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    JackieKo on Forums - Thread - Direct
Thanks, everyone. I'll pass that info along. Can you also provide the names of the droid NPCs?

19 Jan

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    JackieKo on Forums - Thread - Direct
Can you tell me the exact quest name and the droid NPCs' names? That would help us look into this further.
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    JackieKo on Forums - Thread - Direct
Hi everyone,

Friendly reminder that this conversation has spiraled a bit and we want to ensure that replies and comments to the OP are on topic. There is a lot of conversation that is revolving around Crafting and Botting. We realize that these are important aspects/concerns to the game, but are asking that conversation revolve around the three topics that were covered in the OP.

Additionally, thank you for reporting the problematic posts and bringing those to the attention of the moderation team. As a reminder to everyone on the forums, please refrain from attacking each other and/or falling into call out behavior. Those types of posts are not permitted and does not foster a healthy environment for anyone.

Thank you!

13 Jan

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    JackieKo on Forums - Thread - Direct
Moving this to the Bug Report sub-forum. Another thread regarding the lag issue exists here FYI. https://www.swtor.com/community/showthread.php?t=988446

12 Jan

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    JackieKo on Forums - Thread - Direct
Hi all,

Just like the title suggests, we would love to hear your suggestions for accessibility. I know that some threads already exist such as this one from Sewolf (http://www.swtor.com/community/showthread.php?t=988390) and I will be adding them here as I find them. Additionally, if y'all see any others, feel free to link them here or add your own suggestions below.

We cannot guarantee that every suggestion is going to be implemented, but we do want to hear about what can improve the game in terms of accessibility.
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    JackieKo on Forums - Thread - Direct
Hi TrixxieTriss. Had to do some digging. Off the bat, if a companion is considered a guest companion, meaning that they have not permanently joined your party, and you equip them with items, you can lose them if you lose the companion or reset your quest. The change made was to prevent that loss from happening as we did not want players to lose those items.
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    JackieKo on Forums - Thread - Direct
We are aware and are in the process of gathering data. We are appreciative of everyone who have sent in reports.

11 Jan

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    JackieKo on Forums - Thread - Direct
Hey everyone,

Moved this over to the Bug Report sub-forum, so we can track it and keep an eye on the feedback that is coming in. Thanks!
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    JackieKo on Forums - Thread - Direct
The majority of what I've read so far throughout the forums is valuable feedback even if the tone that's being written isn't sunshine and rainbows. I am empathetic to how players feel and I am learning a lot about their experiences. My only ask is that when players do offer feedback that it is constructive regardless if it is positive or negative in nature. People can be express their opinion even if it's negative; I just ask that it be done respectfully and that we remember there are human beings on the other side of the monitor =]

08 Jan

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    JackieKo on Forums - Thread - Direct
I am unable to give out a timeline of when devs respond to threads as I don't want to make promises such as 'someone will reply on a daily/weekly basis'. However, I can say that I am helping the team keep an eye on feedback that is being posted. One of my highest priorities is to remain active in the forums (outside of posting) to understand community sentiment across the board.
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    JackieKo on Forums - Thread - Direct
Wanted to chime in and say the team is paying attention to and monitoring feedback.

To everyone in this thread, I also wanted to give a heads up that I will be moving this thread to the PvP sub-forum.

07 Jan

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    JackieKo on Forums - Thread - Direct
Hey CommanderOtto,

I'll be moving this thread over to the Suggestion Box sub-forum. It'll be a better fit there and also you have Suggestion in your title as well.
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    JackieKo on Forums - Thread - Direct




Please keep posts here on topic. In general, when we have official correspondence we can share with the community, we definitely will.