JagexSween

JagexSween



05 Oct

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I see the clan system as a way of laying the foundations for bringing activity back in the Wilderness. If we can incentivise clan activity in the Wilderness with the promise of officially-backed clan versus clan action then we'll achieve a lot more than in recent years.

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Originally posted by PM_ME_UR_STATS

Settled: This will be the final season of Swampletics

Jagex: I'm about to revive this mans whole career

Just upping the ante.


04 Oct

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Originally posted by Humfreeze

Hope they haven't got you shackled away answering reddit questions during the celebrations!

No shackles in sight this year. Pleased to say I'll be presenting the GGA for Best New Videomaker, and I'm presenting one of the OSRS reveals too...

EXCITED.

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RuneFest is TOMORROW!

What are you hoping we'll announce?


03 Oct

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Originally posted by Fallout4brad

Will we be able to send the rewards to ironman accounts?

I really want to play this on my ironman, but if it means stopping my progress on the main game ill probably pass.

How would you feel about accounts being able to 'use' the rewards on Iron accounts, akin to using a Bond?

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Really solid basis for an idea here. Thanks for sharing it!


01 Oct

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This response was not good, nor was it accurate, and it's something we flagged to the Support team.

There isn't a 14 day response time for account security issues. There looks to have been confusion here with the response time for account ban appeals.

The response time for account security issues is a matter of minutes to hours, not days to weeks.


26 Sep

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My instinct is that you've got two accounts with membership (it isn't possible to have two subscriptions on one account). I'd recommend following this article to submit a support ticket so that you might identify the other account and request a refund: https://support.runescape.com/hc/en-gb/articles/360000982997-Request-a-Refund.

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It is a bug relating to a recent hotfix. We're working on fixing it, apologies!

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It is a bug relating to a recent hotfix. We're working on fixing it, apologies!


25 Sep

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Originally posted by Bandos_Bear

Yeah i was wondering because we havent heard anything at all with all the third party client stuff

It's coming tomorrow, we announced it on last week's Q&A and again in last week's game update newspost. It should be at the usual time (11:30am BST), with the game update newspost going live at 11am.

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Originally posted by Ilikepicklez

Stakeholders is the big word right. "How is this going to affect our monies"

Edit - sween corrected me. English isn't my first language get off my ass

No, not at all. I think you're confusing stakeholders with shareholders.

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Hey everybody.

Sorry for the late notice, but today's Q&A has been postponed. We had hoped to have a statement to address Third Party Clients today, but it hasn't yet been finalised. It's a big topic, so naturally we want to say the right thing, and there's a lot of feedback and stakeholders to consider.

We'd rather host the Q&A when we're able to better address this issue. We don't want to spend time talking about other things whilst we ignore the big subjects.

The Q&A will take place later this week when we have something more to share. Apologies again, but we think this is the best approach to take. Thank you for understanding.

External link →

20 Sep

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Originally posted by wealldie1day

Okay thank you. Is there a typical ETA on this? Because this hit as soon as a PvM raids comp started for me and my clan

I'm afraid not. There's some action we can take, otherwise we're reliant on passing information to ISPs. ASAP is all I can say, but we're on it.

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Originally posted by lawldewow

Any chance deadman mode will ever be brought back? I feel like that's all pvpers had left and now its gone. Even short seasons, or even weekend DMM seasons would be a lot of fun.

There's no news on Deadman yet, that's in the remit of our new Head of esports. Deadman was paused because it wasn't working for a number of reasons. What Mod Rogue is doing is taking a proper comprehensive look at how a competitive strategy for 2020 and beyond would look, rather than bungling from season to season like we were beforehand.

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Originally posted by CarolinafanfromPitt

It could work, but that is so many voices. You are going to have to parse everyone's opinions. And when you make your decision, some group is always going to be unhappy.

For sure. It's hard to know where to begin. Fortunately we've got valuable contacts at other studios who do use player councils, so we're keen to learn from them.

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Originally posted by superfire444

I have no clue if a council is the right way to go about this. It's quite clear now that quite a large portion of the playerbase does not like certain pvp-updates. I think a large part of that is due to pvp, in it's current form, feels a lot like a pker versus a non-pker. A council would simply circumvent a large part of the community to push through updates which didn't reach the threshhold. It's also trying to cure the symptons rather than the problem which in my opinion is that a lot of people have a reason to vote no to these kind of updates.

The solution is to remove unnecessary content from the wilderness and make the wilderness fun and viable for pkers trying to kill other pkers. There is zero fun for the non-pker who is targetted because he will always be at a disadvantage.

If I would be doing prayer, catching chins or killing a boss I do not like to be pked or fought. Also because I'm actively engaging in that certain activity I have a di...

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What if the council is a general player council, with a remit to discuss things like PvP, but is comprised of players from all backgrounds?