Do you have any plans to tweak OSRS mobile? I know when you released it the aim was to get it out there and tweak things later but there are still many things that feel really clunky. Thanks
What things specifically? The intention wasn't necessarily to just get it out there and fix problems later, but rather to treat it like the normal game and update whenever we're made aware of something to update.
Read moreAlright. For the 202nd time. Why are you guys focusing so much on new content when the number one reason people leave your game, from my experience, is account security?
It really troubles me that it’s now ‘popular’ to have people change their mail several times a year, just because they won’t risk their account being stolen.
I don’t want to be ‘that guy’, but Jagex had a profit of 46.8 million pounds, before taxes, in 2018 according to its 2018 fiscal report. That’s the “fourth year of significant growth” as CEO Phil Mansell said.
I know that you’re not Jagex as a whole and the game crew has nothing to do with tech development, you’re simply representing Jagex’s OSRS devision. However you should be able to push for the fiscal means to implement account security. Or push for further tech development on the security front.
I really can’t see the logical step for you, not to implement a better form of authentication and/or support program. Is Jagex r...
Work is underway on account security improvements, you can read about it here: https://secure.runescape.com/m=news/player-support---account-security-blog?oldschool=1. It's a huge investment, but it won't happen overnight.
The types of thing mentioned in the blog are:
The general OSRS Discord has a dedicated #song-of-the-elves channel!
The first part is not correct: the question is, "if question 1 passes, should we add Ring Imbues to Warding? This will be an alternative way of imbuing rings to what NMZ offers."
We wouldn't remove imbues, Warding would be an additional method of imbuing.
The second part is subjective, and I don't think that's correct either.
We don't reset accounts in Old School, ever. I'd say it's extremely likely you're logging into the wrong account. Give this support page a go: https://support.runescape.com/hc/en-gb/articles/206811825-Forgotten-login
They sure are, they're listed as "LMS Beta" worlds.
We'd love to, but unfortunately we can't commit to developing so much content that might not make it into the game. It's why we can't do the same things for other large offerings (like grandmaster quests or bosses).
If it does pass the poll then we will be delivering betas, and we'd only release once JMods and players are aligned in thinking that it's ready.
Do either of you know how long it will be active for (how long we will have to get our votes in)?
The poll will close on Wednesday 24th
It'll be later this afternoon (UK time)
It'd be released only when it's ready. We said we'd do multiple betas if we need to. I'd argue that getting a skill right is far more important than any other new piece of content, and it shouldn't be (and wouldn't be) rushed.
I'd recommend this article: https://support.runescape.com/hc/en-gb/articles/206811825-Forgotten-login
Click "No" to both questions, and then you'll be able to submit a support ticket to request a reminder.
Since you don't have access to your registered email you should go through the steps needed to change your registered email.
That support page tells you what you should do if you do have access to your registered email, and what you should do if you don't have access to your registered email (this is the one for you).
Like others have said - the email itself is fake.
The sender ([email protected]) is a legitimate sending mail, but emails can be easily spoofed.
What do you think about partnerships via tournaments? DMM is currently being reworked but in the future that's a good (in my opinion) method to work with partnerships -> via tournaments.
What is your point of view on this?
Partnerships through events/tournaments is something we're also actively pursuing.
The partnership poll questions are very misleading - the question should specify "as a partnership reward". Somebody who skims over the poll / doesn't read the blog would not know what they are voting for.
Would it be possible to restart this poll with the questions written more clearly?
We've just changed this actually. Changelog at the top of the blog here: https://secure.runescape.com/m=news/partnerships-and-old-school?oldschool=1
It looks like a Cloudflare issue (you can't open their site).
It's because they went back to 2007 with old-school Runescape. So they may have completed that quest series in the "main game" but we are essentially a different timeline. So they haven't abandoned it, they just haven't continued it yet.
This is a really accurate reasoning - we haven't abandoned any quest line, but there are lots we just haven't continued yet.
Read moreDefinitely better than last year's promotion, but I still strongly do not like these partnership promotions.
There are various reasons that I am worried about.
- Slippery slope to slowly adding MTX.
- Feeling 'forced' to participate in the promotions.
- Security & Privacy concerns.
- The Poll.
- What is the point?
1. Slippery slope to slowly adding MTX.
This was one of the major concerns last time. Back then we suddenly got this Twitch Prime promotion out of nowhere. A promotion with an exclusive reward. Something that I still find unnecessary, but more on that later.
Thankfully Jagex listened to their community. Now they're informing us in time, allowing us to give feedback and even poll the changes.
2. Feeling 'forced' to participate in the promotions.
Yes, I know that Jagex says that the items "will be available for all members at ...
#1 - We've given assurances and a list of promises in the blog, and I don't think we can do anymore than that. I understand why players feel uneasy.
#2 - I can't tell you a precise length of time when items will be freely available, because it'll likely vary according to the partnership. Nobody here wants to make you wait, though. The purple skin was partnership-only until September 19th. It became freely available to all players on September 20th.
#3 - We don't give away any information, and unless you agree to receive their marketing materials, you won't receive any. I'd expect these partnerships to be given a minor feature in our monthly newsletter emails, sure, but that's the extent of it.
#4 - The beginning of the poll questions section is the introductory text for the poll, in that it clearly outlines that the additions are initially partnership-only. If a lot of the content passes, then it's possible that some of the stuff might take a long time to b...
Read moreWhy is there no option to vote on free memberships? Wouldnt it be fair to vote on every promotional aspect, not just cometics?
Typically we've only ever offered poll questions which cover in-game content, and membership doesn't quite do that.
Do you think that needs to be polled?
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