Hey all,
I’ve grabbed this one and the links to the other threads we may have missed recently & updated the report for this issue!
If anyone else happens to catch this on a video that would be amazing, so we can share a recent instance of this occurring but there are some good screenshots about that I have added to my report in the meantime.
Jeto (she/they) - Support Human 
Hey!
After some testing this morning on below and above level 51 account, we were able to reproduce this. They should be dropping Maps if the chance has been triggered, so this has been passed on to the development team to look at getting resolved!
Jeto (she/they) - Support Human
Hey,
I re-escalated this issue and looked into the old thread as well, as this was an issue from before my time!
Jeto (she/they) - Support Human
Hey all,
There will be a fix going out as soon as possible, to have Libby correctly assigned to Sword’s Edge!
Jeto (she/they) - Support Human
Hello!
While this event has ended now so we cannot ask for a screenshot for within this event, but are your bonuses not displaying in other game modes as well or did it only occur in the weekend Faction Event?
Also which Pet were you expecting to see and what Troops were apart of your team?
Jeto (she/they) - Support Human
Hey all,
This can happen, as @Fourdottwoone mentioned there is a set of 4 battles, then 1 battle and then another single battle before it resets back to 4 battles 
Jeto (she/they) - Support Human
Hey @Virikas
I grabbed this one and the team has put in a fix for this! Let me know if you are still seeing this error after force closing and relaunching your game.
Hey all,
The steps for this Spell are as everyone has already discussed here, it is Life taken then Mana and then Magic. But if the Troop is destroyed first, you will not then be able to steal Mana or Magic.
While this is currently intended, I did raise this with the team this morning to look at changing this in the future, but there are technical considerations and limitations to consider on the back end with how this interacts with everything else in the battle.
So, we want to investigate this fully before making any changes.
Jeto (she/they) - Support Human
Hey @nesmi
@Kezef is on it, the rewards on the right side are an indication of what you have a chance to receive from those icons.
For example, a Vault could include Gems or Glory or a Key.
We’ve included this information in the Treasure Hunt game guide if you need any further information! ...
Hey all,
Appreciate your patience! Burning Ocularen is releasing in the next 24 hours into Chaos Portals.
Unfortunately, we were unable to push this through last week as the team were prioritising investigating and getting fixes as soon as possible for the various issues that arose.
Jeto (she/they) - Support Human
Luckily was able to grab it while gathering some other player reports of the same issues.
Please note at the moment we are still working our way through tickets from players who were affected by the issues last week, as we are doing our best to get replies out to everyone as soon as we can. So, we appreciate everyone’s patience.
Jeto (she/they) - Support Human
Hello @Litlakatla !
Could you send through a ticket (if you haven’t already), so we can follow up with some further in-depth questions about what you are experiencing?
I’ve grabbed your invite code and passed on some of your account data to the team already, cos I can already see something is going on here.
But the article is correct in regards to Nexus and all other Kingdoms in group 10 should be unlocking at the same time.
Jeto (she/they) - Support Human
Hey all,
I saw @esslee you mentioned submitting a ticket already, but if anyone else experiences this issue where your tasks have reset (linked to last weeks issues) please submit a ticket, and include the most up to date screenshot of your Task screen as possible.
Jeto (she/they) - Support Human
Hello everyone,
Wanted to share an update on what has been happening this past week & the plan going forward from today.
As everyone is aware, since reset last week there have been a variety of issues in game affecting Event progress & Shop Tier purchases, Campaign Tasks & progress, Guild Wars and Guild contributions. After reporting these to the team as fast as we could collect them, they have been linked to the server having some load issues. Since then, over Tuesday/Wednesday the development team released a number of fixes and server changes to resolve this.
While since then we have seen a reduced amount of reports for these out-of-sync errors, we are aware that players are continuing to experience CLIFFY errors.
The team is continuing to investigate these reports and release fixes, as we work with players who are reporting running into this issue.
Going forward there will be some global compensation mail going out to everyone, in saying that we...
Read moreHey,
I can jump in here for this quickly.
We are just waiting to hear back from the development team and as soon as we do, one of us will be able to get an update out to anyone with a ticket/in this thread.
Hey all,
Just advising you that I have removed the most recent posts on this thread as it continued to be off-topic from the initial thread/forum.
In future, please keep all discussions and feedback in their relevant thread/forum.
Jeto (she/they) - Support Human
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