Kalvothe

*wave*

Hi, Tim here! I've shared this issue with the teams, and people are looking into it. As soon as I know more, I'll let you know.

I appreciate your passion, but, really, this is not the best way to approach this situation. I am working on this, and while I appreciate you're upset, you can be upset and still be civil.

Never considered myself a night watchman... I kind of feel like Ben Stiller now, in that movie Night at the Museum.

Ya'll, I get it, when something does not work as you expect it to, it's okay to be upset. In fact, it's completely natural, I get pissed off about stuff like this too, and if I could wave a magic wand figure out exactly why you all are experiencing this, I would do it in a heartbeat. I am never going to hold it against someone from being upset - people get angry about things they are passionate about.

Just know, I am diving into it. This, I swear, as the Night Watchman. :P

You're good, Treeodeth.

While my forum 'data' is a bit light, I've introduced myself in this forum post below. That said, I understand your frustration, and completely get why you're upset.

As I mentioned, I am looking into it. As soon as I know more, I'll share it here. I know its frustrating, but the most I can ask for right now, outside of any additional details you may have, is a bit of patience while I look into this.

Right on, DM me the ticket number.

Thanks, all!

I cannot speak to the CS process, but I've never actually seen someone from customer service/support not read a ticket - I don't want to speculate, at this time, why it is being reported as fixed. I am still looking into this on my side though.

Thanks for sharing, I have not been made aware of any updates, allow me to look further into this.

Please DM me your support ticket number!

Thanks,

Where did you see that the problem was fixed?

Hey Nubulin2, I don't have any info right now. I'll let you know as soon as I can.

Thanks, all!

Thanks!

If a few more people can send me the WGCheck that would be extremely helpful!

I understand it is frustrating, and completely get where you're coming from, but let's figure out what is happening, and why. Once we get to the bottom of what is going on we can move from there.

Would you mind providing a WGCheck report?

Is anyone else running into this issue, currently?

Sorry for the delay here, but I am looking into it now.

Aww, you're sweet. That is me, and my beard.

Thanks for the suggestion!

Apologies if it came across that I am walking anything back. My statement is that we're sharing that information with the development team, and will continue to share the feedback being provided. But, at this time, I don't have anything to share with you regarding what will come of that.

Hope that clarifies for you!