LieutenantToast

LieutenantToast



01 Sep

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there! Sounds like our friend above got you some handy links from our forums and the helpful community-run wiki; you can also see the articles that feature our monthly pre-order packages on our news page directly here: https://ashesofcreation.com/news

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can select the "View Inventory" option under the Additional Actions section of your profile to see everything you have access to, including the test phases that were part of your package. If you're still not sure on which test phase you have access to after reviewing your Inventory, please go ahead and reach out to our support team directly so they can take a look and assist you further: https://ashesofcreation.zendesk.com/hc/en-us/requests/new

You can also stay up-to-date with our latest plans for Alpha/Beta releases in our helpful knowledge base article here: ... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - the packs currently available in our pre-order shop grant you access to our future Alpha Two phase at the earliest as you've noted (which is planned to be our persistent test server). You can check out our latest plans on Alpha/Beta release dates in our helpful knowledge base article here: https://ashesofcreation.zendesk.com/hc/en-us/articles/360016315013-What-are-the-Alpha-Beta-Release-dates-

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can check out more on where we've talked about dismounting and having your mount follow you around in the helpful community-run wiki here: https://ashesofcreation.wiki/Mounts#Mount_abilities_and_stats

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help out with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - the packs currently available in our pre-order shop grant you access to Alpha Two at the earliest (which is planned to be our persistent test server). You can check out our latest plans on Alpha/Beta release dates in our helpful knowledge base article here: https://ashesofcreation.zendesk.com/hc/en-us/articles/360016315013-What-are-the-Alpha-Beta-Release-dates-

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Sounds like some helpful folks above provided you some of the fun benefits of PvPing, such as scoring some of that excellent loot off of a caravan!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help out with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can read a bit more on where we've talked about the possibility of harmonized pricing and what that might mean for different regions in the helpful community-run wiki here: https://ashesofcreation.wiki/Payment_model

Stay tuned as we announce more details on that front as we work to bring our EU/CIS localization and support in-house, as we're spinning up a new European Intrepid Studios office!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can check out more on where we've discussed what would or wouldn't be included in server-wide messaging in the helpful community-run wiki here: https://ashesofcreation.wiki/Servers#Server-wide_announcements

You can also read a bit more on the different caravan types and how players might attack or defend them here: https://ashesofcreation.wiki/Caravans

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help out with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - it sounds like there may be some confusion around DPS being the primary factor; your DPS comes into play for EXP gain/loot drops based on how your GROUP'S DPS as a whole compares to another group's if you're fighting against the same mob. That doesn't mean you'll be "fighting" within your party for EXP or loot based on your own personal DPS.

I'm going to go ahead and close this thread ... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - yes, all Kickstarter backers receive forum roles and badges that match their package level! If after a short while you don't see your forum profile updated to reflect that correctly, please reach out to our support team directly here so they can assist you further: https://ashesofcreation.zendesk.com/hc/en-us/requests/new

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help out with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can check out our latest plans for Alpha and Beta tests in our knowledge base article here: https://ashesofcreation.zendesk.com/hc/en-us/articles/360016315013-What-are-the-Alpha-Beta-Release-dates-

As you've linked to the helpful community-run wiki and not an internal source we update, your best bet would likely be reaching out to the wiki team directly to suggest an edit, or proposing those edits yourself!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - this is quite the list of questions, and typically we like to suggest that folks only post 1 or a few related questions per thread so that you can share it under a unique title and others can chime in with answers! After taking a look through your list, it appears we've covered the majority of your questions before in other topics or in previous live streams/blogs, so I recommend searching for answers first over in the helpful community-run wiki here: https://ashesofcreation.wiki/

If after you've done some searching there are still questions you have outstanding, please feel free to split them up into separate posts around similar topics, or ... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can check out the Pre-Order packages currently available in our Shop here, which rotate on a monthly basis to feature new cosmetic items! We've got a helpful knowledge base article here that explains those packs and what they include a bit further: https://ashesofcreation.zendesk.com/hc/en-us/articles/360026015874-What-is-included-with-my-Pre-Order-package- - keep in mind that these cosmetics are only available for a limited time, and once they're gone, they're gone!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help out with...
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - looks like Jahlon got you a helpful answer above, in terms of "doubling down" strengthening the archetypes you chose to go with. You can read a bit more on that in the helpful community-run wiki here: https://ashesofcreation.wiki/Classes#Class_abilities - and keep an eye out as we release more blogs and videos on classes in the lead-up to you helping us test them!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's any way we can be of further assistance!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can check out the most up-to-date information on our minimum and recommended specs as they relate to Alpha testing in our helpful knowledge base article here: https://ashesofcreation.zendesk.com/hc/en-us/articles/360048506033-What-are-the-minimum-requirements-for-Alpha-

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

27 Aug

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You can check out where we've discussed our philosophy on add-ons in the helpful community-run wiki here, and our ... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You should be able to adjust your forum display name after a set number of days, as it originally let you know in the field after you selected "Set Forum Display Name" from your profile here. I'm not quite sure what error you're seeing specifically there, so it sounds like folks have pointed you in the right direction by letting you know to go ahead and open a support ticket so our team can investigate further and assist you!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there'... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can check out more details on our philosophy around region locking in our helpful knowledge base article here.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with!

26 Aug

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there! You can check out more on where we've discussed what the Beastmaster's summons might look like on the helpful community-run wiki here, including some notes at the bottom about how a similar system to the Animal Husbandry system in terms of customizing a summon's appearance might work out. You also might want to keep an eye out as we start to release more class blogs with these details as we get closer to you helping us test these systems!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there! As it looks like this is a topic we may not have covered quite specifically before, I would recommend bringing this question to a Q&A thread for an upcoming stream, like the one we currently have live! That way, if your question is chosen, our team can take a look and dive in further :smiley:

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!