LieutenantToast

Hi there! The regional tags are helpful both when viewing the "Recent Discussions" list as well as searching for specific guild types (so you can see their region at a glance), so we've left that tag in for each section! However, I definitely agree that time zone would be helpful as well - as such, I've edited all 3 "Read Me First!" posts in the Guild Recruitment sections to clarify that guilds should include their time zone in the title.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with in the meantime!

Hi there! As I don't believe we've answered this quite specifically before (in terms of a player becoming "undead" in that sense, beyond cosmetic appearance), I would recommend sharing it in an upcoming AMA or live stream Q&A thread so that our development team can dive in further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help out with in the meantime!

Hey there! It sounds like you've already taken the correct steps here by reaching out to our support team directly; at the moment our ticket volume is a bit higher due to upcoming testing and new friends joining us, so we appreciate your patience as we work to get through those! They'll definitely be able to assist you further with this - from what I understand, it only takes a short bit after deletion for you to be able to use your username and email address again if you'd like to set up an account under a different referral code.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

Hey there! You can check out the latest on where we've discussed importing player-made art over on the helpful community-run wiki here.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with in the meantime!

Hi there! It sounds like hopefully some folks above have helped clarify any confusion here - the "game time" available in each of these pre-order packages is subscription time that you'll be able to use upon launch! These packages also offer an exclusive window into our early testing and a handful of cosmetics that you can utilize - if you'd like to wait until launch as others have mentioned, there will be no box cost involved to play Ashes of Creation (only a monthly subscription).

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help out with in the meantime!

Hi there! You can stay up-to-date with our latest plans for regional support and language support in our helpful knowledge base articles, which we'll be sure to continue updating a... Read more

Hey there! At the moment we're currently in the pre-Alpha One stages of testing - you can stay up-to-date with our latest test plans in our helpful knowledge base article here! You can also check out the packages we currently have available in our Shop here - as mentioned above, the earliest testing phase available with any of these packs at the moment is Alpha Two.

I'm ... Read more

Hey there! It looks like loghan got you covered on this answer above with a helpful link from the community-run wiki. We can't wait to join you on the battlefield!

I'm going to go ahead and close this thread out now, but please don't hesitate to re... Read more

Hi there! Feel free to jump in and join the discussion on our official Discord here: https://discord.gg/ashesofcreation

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!

Hi there - at the moment we're currently utilizing DirectX 11, based on our plans to develop Ashes of Creation for Windows PC.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with!

Hi there! The character creation options you've been seeing in our early testing videos certainly don't display the full range of the options we plan to provide you - you can check out more on our plans for our character creator in the helpful community-run wiki here!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help out with!

Welcome to the forums, friend! It's like they know me too well :wink: you can check out the helpful community-run wiki here to see where we've discussed the character creator and its potential availability!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

Hi there! I believe I've already mentioned to you a few times a couple references where you can find what we've discussed previously on this topic, and these archetype details are definitely something we'll be sharing more notes on and getting your help with testing in upcoming phases!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's any other topics we can assist you with in the ... Read more

Hi there! It looks like other members above helped point you in the right direction, by sharing our current philosophy on APIs as discussed on the helpful community-run wiki here. If you have any follow-up questions based on this, I'd recommend bringing them to an upcoming AMA or live stream Q&A session so our team can dive in further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with in the meantime!

Hi there - it sounds like another user above saw something similar and was able to help point you in the right direction! If you purchase the Voyager Plus Pre-Order Pack for one month, it automatically includes all of the cosmetic items for that month, and will allow you to buy the upcoming cosmetics on an individual basis moving forward.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!

Hi there - we appreciate you reaching out with this helpful suggestion regarding 2FA! As this isn't really a Support & FAQ topic, I'm going to go ahead and close this thread out now - please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

Hi there! Thanks to Bearheart above for providing a helpful link over to the community-run wiki with more answers on that front! If you have any additional questions after taking a look over there, I recommend bringing them to an upcoming AMA or live stream Q&A session so our team can dive in further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help you out with!

Hi there - you can check out a bit more about where we've discussed potential API plans over on the helpful community-run wiki here. If you have any followup questions after checking this out, we recommend bringing them to an upcoming AMA or live stream Q&A session so our team can dive in further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

Hi there! At the moment some users may be experiencing issues purchasing packages through the MY.GAMES site, so we're directing them to the Intrepid Shop instead if they'd like to make a purchase. Steven recently shared on our Discord that updates on EU would be coming in the near future, so stay tuned as we post additional details on that front!

I'm going to go a... Read more