LieutenantToast

LieutenantToast



04 Aug

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can check out more details on our planned regional support in our helpful knowledge base article here!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can keep an eye on our planned regional support and language support in our helpful knowledge base articles, which we'll be keeping up-to-date with the latest news!
... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You are correct that it's just accentuating the exclusivity - those package upgrades still come with all the original items and perks that were included, if you backed as part of our Kickstarter originally! You still get everything in the description, even if you're upgrading at a later time.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - it sounds like you already took the right steps by opening a ticket! No need to open another one, or bump the one you already submitted - our team is currently working through quite a higher volume of tickets than usual right now due to upcoming Leader of Men testing and lots of new members who are joining us, so we definitely appreciate your patience as we work to get through all those!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! We'll be giving all our community members who have this perk a heads up via email and other methods before we kick off name reservations, so keep an eye out for more details as we head into upcoming testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - looks like folks already got OP some helpful answers above in regards to the reasoning for our partnership with my.games, as well as what to expect for playing on EU servers. I'm going to go ahead and close this thread out now, but please don't hesitate to reach out if there's anything further we can help with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! I'm not sure which "legendary dragon egg" in particular you may be referring to, but keep an eye out as we release more blogs and videos on crafting and artisan classes in the lead-up to future testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help out with!
Comment
Hi there! Looks like Unknown got you a solid answer up above - as you'd like to discuss this possibility further, I'm going to go ahead and move it out of our Support & FAQ section and over into our General Discussion section instead!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! It looks like FuryBladeborne's answer just above that links to our most recent live stream might help to better clarify where the "damage done" modifier comes into effect - in this case, when multiple groups are tagging a mob.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can check out more on where we've discussed control settings, including keybindings, in the helpful community-run wiki here: https://ashesofcreation.wiki/User_interface#Control_settings

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Much appreciated for helping OP search for an answer here :smiley: as we've mentioned a few times before in previous threads and on live streams in response to similar questions, we're always keeping an eye on the latest technology to see what might be a good fit for Ashes of Creation as well!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Hopefully I can provide some clarity on these items below:

1. Polls are still enabled on these forums, though only moderators and Intrepid Staff members have permissions to post them, as we use them to run official polls here!
2. I'm not quite sure what this is referring to? Both the old and new forums are powered by Vanilla, and I'm not familiar with this feature you're referencing.
3. Yup, you're exactly correct - as we move towards future testing and you all start to get your hands on things directly such as classes, crafting, etc., we'll be setting up forum categories to help match those so that you can provide feedback for our team and discuss further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help out with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Looks like users above shared more details on the scribe profession, but another thing you all might want to check out further is the concept of the Library, which is one of the scientific node's unique buildings - ... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You can check out a bit more on where we've discussed rogues and their planned stealth mechanics, as well as the concept of theft, over on the helpful community-run wiki here: https://ashesofcreation.wiki/Rogue

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Not to worry about your forum join date - that just registers the very first time you logged into our forums using your Intrepid account! However, if you still appear to be missing badges and roles after a short time, please go ahead and reach out to our support team directly here so we can assist you further. Our team has a bit of a higher volume of tickets right now than usual, so we definitely appreciate your patience in the meantime!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - this sounds like a great follow-up question to include in a future AMA or Q&A session, and I'm sure it's something we'll also have you test as we dive into the freehold system further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Looks like Gumdrops got you an answer above - we're working with the my.games team now to investigate why some users are unable to purchase through their site, but you are indeed able to purchase directly from our site in the meantime! We do plan to provide you the option to transfer this package to your region of choice in the future, so stay tuned for more details on that!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can read more about where we've discussed our philosophy around you picking and/or changing your secondary archetype here: https://ashesofcreation.wiki/Classes#Secondary

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help out with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - it looks like Gumdrops sourced you an answer to your question above, and you can also keep an eye on the languages we plan to support in our helpful knowledge base article here!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!
Comment
Hi there - I'm going to go ahead and move this over to the Discussion section as it's more of a long-form discussion than an account or game-related support issue we can assist with. From what you've discussed above, I'd recommend keeping an eye out for our upcoming class blogs and videos to get more of a feel for those details in the lead-up to future testing!