LieutenantToast

LieutenantToast



07 Aug

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    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can check out more details on where we've discussed stealth mechanics over in the helpful community-run wiki here. If you have any followup questions based on the above, I'd recommend bringing them to an upcoming AMA or live stream Q&A session so our team can dive into them further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!

06 Aug

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! It looks like our fellow community members already got you some helpful answers above; for the questions that are still outstanding that we haven't answered yet (such as your notes on caravans and world bosses), I would recommend bringing them to an upcoming AMA or live stream Q&A so our team can dive into them further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Looks like our community might have helped you out already a bit above with a handy reference :smiley: you can see more on where we've previously discussed artisan mastery over on the helpful community-run wiki here.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
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    LieutenantToast on Support Forums - Thread - Direct
Hi there! You can check out a bit more on where we've covered transferring your subscription over on the helpful community-run wiki here. However, I'm not sure that we've answered specifically whether you'd be able to switch on a regular basis or have your lifetime subscription apply to multiple regions at once, so that may be a great follow-up question to ask our team in an upcoming AMA or live stream!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there! We noticed the same thing on our end, so I reached out to our friends over at Vanilla yesterday to see what might be going on here. They let us know it appears to be a known issue on their end that they're working to resolve, and we're not the only forum users seeing it!

Thanks for reaching out to report this! I'm going to go ahead and leave this thread open until it appears this issue is fixed, and for right now I'm still seeing a few gray avatars :smiley:
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - we haven't announced an end date or time for that Alpha 2 availability yet, but we'd definitely let you know in advance so you'd have time to grab it before it was gone! We also haven't announced a start date for Alpha 2 yet, but you can keep an eye on our latest plans for testing in our helpful knowledge base article here.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
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    LieutenantToast on Support Forums - Thread - Direct
Hi there! Recently we sent out emails to all Leader of Men pack holders to get them set up for upcoming testing - if you believe you might have upgraded after that original email went out, please go ahead and reach out to our team directly so we can assist you further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can read a bit more about where we've discussed our plans for server transfers on the helpful community-run wiki here: https://ashesofcreation.wiki/Account_management#Server_transfers

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
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Hi there! As this appears to be more of a discussion on PvP than a question for our support & FAQ sections, I'm going to go ahead and move it on over to our General Discussion section!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - it sounds like you already took the right steps by contacting our support team, who would be able to assist you further with any login or email address issues you may have! Please keep in mind that our support team is handling a bit of a higher volume of tickets than usual right now, so we appreciate your patience!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You can keep an eye on our latest plans for language support in our helpful knowledge base article here.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - it looks like Xyphien covered the questions on player stalls we may have already answered above, and for your others that we haven't answered quite specifically yet, I would recommend holding onto them for an upcoming AMA or live stream so you can get more clarity from our team directly!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!


05 Aug

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - stay tuned as we release more details on gathering and artisan classes in videos and blogs as we lead up to future testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help with in the meantime!
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Hi there! As this is more of a longer-form discussion than a support question, I'm going to go ahead and shift it on over to our General Discussion section!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Yes, we've previously stated that you will be able to transfer your Intrepid account to your relevant local publisher in the future, so you can purchase from the Intrepid Shop now and transfer later!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help with!

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You can check out more details on where we've discussed mob levels in relation to node progression over on the helpful community-run wiki here: https://ashesofcreation.wiki/Mobs

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!


04 Aug

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - hopefully I can help provide some clarity for you below:

1. We haven't announced anything along these lines as far as I'm aware, so this might be a great followup question to get more details on if you'd like to ask it during an upcoming AMA or live stream Q&A session!
2. You will be reserving a name on a specific server when the time comes, so it's possible that others may have the same name on different servers.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - as I don't believe this is a question we've answered quite specifically before, I'd recommend bringing it to a future AMA or Q&A session on a live stream so our team can dive into it further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! For any folks in this thread who don't see their forum roles or badges reflected correctly after an upgrade, please go ahead and open a support ticket directly here as suggested! Samson's note above regarding queue times being a bit longer than usual lately is also true, so thank you all for your patience in the meantime <3

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Keep an eye out as we'll be releasing class blogs and videos in the lead-up to future testing that will reveal more details like this for ya!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help out with!