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Understood, thanks! The team’s aware of this issue and I’ve just sent them your response for their knowledge.
Understood, thanks! The team’s aware of this issue and I’ve just sent them your response for their knowledge.
We have provided an update here: All my gear is gone - #278 by Luxendra
Closing this thread to keep everything in one place.
I just posted this on another thread but in case you aren’t following it, I sent this over to our team to investigate and they concluded that Hale & Hearty is working as intended; the attributes screen is showing your buffed health - not your base health. You should be able to double check by going to your Bio screen and noting your active buffs.
Hey there, I sent this over to our team to investigate and they concluded that Hale & Hearty is working as intended; the attributes screen is showing your buffed health - not your base health. You should be able to double check by going to your Bio screen and noting your active buffs.
Looks like someone else also encountered the issue. Can you see if any of the suggestions here resolved it?
Read moreWe have provided an update here: All my gear is gone - #278 by Luxendra
Closing this thread to keep everything in one place.
We’re currently investigating the issue for players who reported this issue.
Hi all,
Our team has been able to reproduce the issue affecting players who have lost their equipped items. We have established that this situation only affects characters that disconnected from New World before the Season 1 update, and were either killed before the next login, or disconnect the Death’s Door screen.
For additional clarification, this issue does not impact characters that disconnect in either of the above states after the Season 1 of Fellowship and Fire was released. It is only those who were in a ‘death’s door’ state before the update.
We are actively working on correcting this issue for affected players and will provide an update once we have more information to share.
Thank you for your patience and understanding!
I believe I see your email, @PrinceFin. Thank you!
@PrinceFin Can you send an email to [email protected] with the relevant information? Thank you!
Thank you for the report. Our team is aware of the issue and currently investigating.
@AbuJafer Please post your character name and world as well as any information you think relevant here: All my gear is gone. Thank you!
Oh great! Thanks for letting me know how you resolved it 
Just to check - is it enabled in both locations: in-game and through Steam?
You can find the instructions for enabling Steam Overlay in both: Steam Support :: Steam Community Overlay
If that doesn’t work, can you send me a screenshot of the error? Thank you!
No, there isn’t a seasonal event running at the moment. We are looking into reports of Juniper Berries not dropping.
Update: is your Steam Overlay enabled? If not, that may be what is blocking you. Reopening thread for OP response.
Have you tried enabling the Steam overlay? I’ve heard it’s resolved this issue for some players.
We have a dedicated thread for this issue. Please post your character name and world as well as any information you think relevant in there. Thank you!
We have a dedicated thread for this issue. Please post your character name and world as well as any information you think relevant in there. Thank you!