Luxendra

Luxendra



29 Oct

Comment
    Luxendra on Forums - Thread - Direct

Please provide your name and server so the Support team can assist you further.

Comment
    Luxendra on Forums - Thread - Direct

Hah I hear that but I don’t think that’s something the team wants to do :joy: but once I know more, you’ll know more!

Comment
    Luxendra on Forums - Thread - Direct

Hopefully not that long but once we know more, you’ll know more.

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    Luxendra on Forums - Thread - Direct

This post addresses the issue you’re experiencing: [Notice] Trading Post and Server Transfer Issues

When we have any updates, we’ll provide them there!

Comment
    Luxendra on Forums - Thread - Direct

We have an update here and when we have more information, we’ll post it on that thread: [Notice] Trading Post and Server Transfer Issues

Comment
    Luxendra on Forums - Thread - Direct

100% a bug and reported! We have a team looking into this :eyes::running_man:

Comment
    Luxendra on Forums - Thread - Direct

To fix the UI issue, you may need to restart the game (all the way to the desktop). I have it as a workaround that should fix the problem in the notice here :slight_smile:

I’m not sure about the players freezing issue though, that needs to be more thoroughly investigated.


28 Oct

Comment
    Luxendra on Forums - Thread - Direct

From what I’ve been told, restarting the game should fix this issue (quitting all the way to the desktop, not just the main menu). Let me know if it doesn’t!

Post
    Luxendra on Forums - Thread - Direct

Hi all,

We understand that the new housing tax compensation pop-up is confusing, and we are working to get this resolved as soon as possible.

Please be aware that this bug is purely visual however, and no items or houses have been lost in relation to this prompt. Players who see the popup with missing text will still receive their 2k coin compensation, as expected.

Thank you for your patience and understanding!

Comment
    Luxendra on Forums - Thread - Direct

It’s up :slight_smile:

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Comment
    Luxendra on Forums - Thread - Direct

Outpost Rush is up live!

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Comment
    Luxendra on Forums - Thread - Direct

Hi all,

We have re-enabled Outpost Rush!

However, as mentioned above, we have seen a few issues pop up with the re-release of Outpost Rush. Please see the issues and workarounds below:

No UI in or after Outpost Rush

Players can leave using the menu or get kicked out after 3 minutes when the instance is recycled. They can also restart the game to resolve the issue.

Players stuck in a dead state

Please send a ticket in to our Support Website or create a forum post in the ...

Read more
Comment
    Luxendra on Forums - Thread - Direct

At this time, I’m unaware of any plans to close any servers but I do know that we promised to give everyone a 24 hour advanced notice of this if we do.

Comment
    Luxendra on Forums - Thread - Direct

Second paragraph addresses this issue! [Notice] Trading Post and Server Transfer Issues

Comment
    Luxendra on Forums - Thread - Direct

Appreciate it, just doing what I can.

Comment
    Luxendra on Forums - Thread - Direct

Unfortunately, I don’t have that information which is why I haven’t communicated it publicly. When I know, you all will know.

Post
    Luxendra on Forums - Thread - Direct

Greetings Adventurers!

We were made aware of an issue on the Damalis server on Central Europe, where a time skew happened. We have put the world in maintenance and rolled back the world to approximately 1:00pm PT/10:00 PM CEST, before the issue occurred.

No roll backs occurred to your characters. The server should be ready to accept players again at this time.

If you continue to see any issues please let us know and tell us what you’re experiencing so we can determine next steps.

This issue has been experienced on several servers, the team has investigated and are in the process of testing a fix, when ready that can be patched in to prevent future issues of this kind of occurring.

See you in Aeternum!

Comment
    Luxendra on Forums - Thread - Direct

Hi everyone,

When enabling Outpost Rush in 2 regions, South America and US-West, this morning, we encountered a few issues that we are actively investigating.

At this time, we are monitoring these issues and will enable Outpost Rush in the remaining regions as soon as we can.

Please stay tuned to this post for updates.

Comment
    Luxendra on Forums - Thread - Direct

I’ve confirmed that players who are unable to cancel their active sell orders are part of the second paragraph.

Comment
    Luxendra on Forums - Thread - Direct

We’ve posted an update here: [Notice] Trading Post and Server Transfer Issues

Please keep an eye on it for further information when we have it!