Luxendra

Luxendra



28 Oct

Comment
    Luxendra on Forums - Thread - Direct

This is one of our top priorities at the moment. When we have an update, we will provide it on the official news post.

Comment
    Luxendra on Forums - Thread - Direct

As far as I am aware, your issue is part of the second one listed but I will double-check.

Comment
    Luxendra on Forums - Thread - Direct

“Secondly, we are aware of a few states that will block players from transferring due to having active contracts, even though all of their contracts appear closed. The team is currently working on finding a fix for this issue and will be issuing item/coin refunds where appropriate.”

Comment
    Luxendra on Forums - Thread - Direct

Hi all,

We are aware of issues regarding the trading post where players are not receiving the gold from their sales and being blocked by active contracts. We have identified a few root causes.

One that was introduced with our patch was players not receiving gold/items from completed sell/buy orders on the trading post while offline. We are currently testing a fix for this and will be deploying it as soon as we are confident. Players who encounter this issue WILL receive their missing gold/items when the fix goes live. At this time, this may block you from transferring servers.

Secondly, we are aware of a few states that will block players from transferring due to having active contracts, even if all of their contracts appear closed. This includes players who are unable to cancel active contracts. The team is currently working on finding a fix for this issue and will be issuing item/coin refunds where appropriate.

Once we have more information, we will...

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    Luxendra on Forums - Thread - Direct

We’ve just set server transfers are live in all regions! I’m currently working with the team to investigate the causes that prevent players from transferring servers in relation to the Trading Post. Once I get confirmation and updates, I’ll provide them.

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    Luxendra on Forums - Thread - Direct

Server transfers are live in all regions! Go find your new home in Aeternum!

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    Luxendra on Forums - Thread - Direct

Server transfers are live in all regions! Go find your new home in Aeternum!

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    Luxendra on Forums - Thread - Direct

Sorry! That wasn’t my intention. We were restating the fact that we are working on opening up server transfers and to be aware that there were some players experiencing issues with the transfer that we are working on addressing. I’ll make that clear, thank you for the feedback!

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    Luxendra on Forums - Thread - Direct

We also have eyes on this thread :slight_smile: I’ve updated the bug megathread already to reflect the issue this thread discusses.

Comment
    Luxendra on Forums - Thread - Direct

I’m going to chime in here since I was the one who closed that thread. We closed it due to violations of our Code of Conduct which I clearly state below, not due to the fact that there are issues with the game. We appreciate everyone surfacing their frustrations and issues they’re experiencing which is why we created Megathreads for both bugs and ...

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    Luxendra on Forums - Thread - Direct

US-West does have transfers enabled from what I can tell.

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    Luxendra on Forums - Thread - Direct

The rollout plan as I currently have it is here: [Downtime] New World Update 1.0.4

Comment
    Luxendra on Forums - Thread - Direct

Give me some time to make sure they’ve already been reported. I’m just one person right now :wink:

The top section of the megathread will be updated once I have them checked off.