Luxendra

Hey all! We completely understand the frustration of waiting in queue just to run into people using a macro or other way to bypass the inactivity timer. This is definitely not appropriate behaviour and the team is taking actions on these players.

You can read about our action plan here for more information.

We appreciate your feedback and patience while we worked to find a solution to this issue!

That’s strange that you’re having trouble posting new topics. Are you trying to create a post in a main category?

If so, that’s probably why you’re having trouble. To make sure that posts are categorized by the right language, you’ll need to click into the subset of categories to make the post. If you’re still having trouble, please dm me. Everyone who has a forum account should be able to post here!

Hey all, last Thursday, we communicated in an article that we were targeting character transfers for this week. The team is still on track to deliver on that plan.

We are working with them to get a full FAQ for character transfers and once we have all the details we anticipate folks will want to know, we’ll share the full list.

We really appreciate your patience for this and understand how important it is to have this information.

Congrats! Huge achievement. Have you tried the Lazarus Instrumentality or the Garden of Genesis expeditions?

Are you talking about the de-sync bug? If so, then yes, our developers are working on getting a permanent fix in instead of doing server restarts!

Hey everyone, thanks for the feedback! We hear you on the chat being cluttered and feeling misleading/unusable. I have sent this feedback to our team for further investigation.

Thank you for helping make New World better! We appreciate your feedback and suggestions.

Hey all, thanks for the feedback. This could definitely be considered exploitable and the team is aware of the issue and working on a fix!

From my understanding, that should already be the case!

Hey everyone, we completely understand the concern of AFK players. We certainly agree that this is not acceptable behavior, especially when there are droves of individuals who are waiting patiently to get into a world. I’m sure that while it may have been funny seeing someone running against a wall for a while at the beginning, that may no longer be the case.

Just in case there are people who haven’t seen this, we provided an official statement here. We hope that this will help mitigate the issue of AFK players in-game.

We re...

Hey everyone, thank you for voicing your concerns about this issue! I completely understand wanting to play solo, especially when you are not as comfortable to the game or your server’s social setting or maybe you just don’t have the time to find a group. I will bring these concerns up to the team to make sure that this sentiment is heard.

Thank you again for helping us improve New World! We appreciate your feedback.

Hey everyone! Thanks for the feedback. We are aware of the de-sync issue and I can understand how frustrating it is, especially when you’re in an expedition and have used a tuning orb to get in.

The team is aware of how important having a permanent fix in for this is issue instead of the temporary restarts and are currently working on providing one.

Hey all, thanks for your feedback and suggestions about a public API! At this time, the team does not have a public API available (as some of you might know), but it is something they are investigating for the future.

Hey all, thanks for surfacing this issue. Especially with the length of queue times, I can understand how frustrating it is to need to log out/relog just to fix the UI.

I’ve gone ahead and brought this to the attention of the team and I appreciate your voicing this!

Hey everyone! Just to clarify, yes, you need to have dealt a percentage of damage to Scratchy in order to receive credit to complete the quest. You won’t need to actually skin him. However, we hear you on the design of this quest since it can be a huge bottleneck when a lot of people are waiting around to complete the quest.

I’ve talked to the team about this quest (and some others with similar bottlenecks) and the team is aware of these issues.

Hey everyone, thank you for your insight and feedback in this! We can 100% understand that it’s difficult to play the way you want to with your friends.

At this time, when you are starting out, once you enter the world, you can start playing with your friends by completing the first quest to receive the boots. Don’t accept the next quest but meet up with your friend in your chosen starting area and continue the questline from there. If you don’t want to do that, you’ll eventually meet up with your friend at the “hermit” quest in Fisherman’s Bend around level 12-13.

I understand that these aren’t ideal solutions but I figured I’d try to provide you some workarounds just in case you want to do that. The team is well aware that people want to be able to play with their friends from the beginning (and even share quests with them) and these pieces of feedback are being discussed.

I hope that helps!

Greetings Adventurers,

Due to the incredible demand we have seen for New World, we have been working hard to increase the number of servers and increase the capacity of all available servers. We are also implementing a system to prevent new players from creating new characters in full servers.

Whenever a server is full, the server will be greyed out with the messaging “Character Creation temporarily disabled on this server to prevent overpopulation”. This does not affect any characters already created on the server and you will be able to log in as usual.

At this time, we have put 28 worlds in “Full” status but keep an eye out on our Server Status page page since this list of worlds can change from hour to hour.

We appreciate your patience a...

Problemas Conhecidos

Saudações Aventureiros!

Ao ficarmos ao vivo, há problemas que aparecem enquanto nós desenvolvemos e analisamos tudo no New World. Esses são alguns dos problemas conhecidos que já estamos a par e que estamos trabalhando ativamente para resolver.

Procurando as notas de lançamento? Clique aqui!
Se já tivermos soluções para os problemas conhecidos, iremos publicar aqui!

• O erro irrecuperável de “Nenhuma informação de produ...

Greetings Adventurers,

We are performing maintenance that will briefly affect the Character Select and World List. This maintenance will not affect anyone in the game or in queue, only those who are waiting to select their character or world.

If you experience this, please wait 5 minutes and they should reappear.

Thank you for your patience and understanding!

Greetings Adventurers,

We will be holding downtime for the US-West and Australia regions that start at 12:30pm PT/5:30am AEST to improve server performance. We will be adding 250 more capacity to servers in these regions.

Expected downtime: approximately 120 minutes (2 hours)

Additionally, we will be releasing a no-downtime client-side patch to implement some queue stability fixes around the same time for all regions. You may receive a download for New World the next time you start Steam.

Thank you for your patience!

We’re doing our best to help alleviate the queues by opening up extra servers so that people who want to are able to jump into the game immediately. Unfortunately, we really don’t have any additional information to share on additional server capacity or server transfers but we are 100% aware that queues are a problem and the team’s been working literally around the clock to address this.