Mayra

Mayra


14 Mar

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

We are experiencing some issues with Crom Coins purchases on Steam and Playstation. Which makes purchases not possible for some players. Our team is investigating and we will update this post once we have more information to share.

Please make sure to contact our Help...

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13 Mar

Post
    Mayra on Forums - Thread - Direct

Welcome @ZahMaiatt!

May your journey on our Lands be full of adventures and kind Exiles!

Always a pleasure to fight the dark arts of :pineapple: :pizza: with a new friend beside us. :grin:


08 Mar

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you very much for your patience. The situation seems to have been solved by Steam.
Please exit the game completely and open it again if you still receive the error message.

We appreciate your support. Have a great day! :slight_smile:


01 Mar

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

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16 Feb

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...

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Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...

Read more

14 Feb

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

It came to our attention that some players are experiencing a fatal error when launching Conan Exiles after the recent update. Our team is investigating the cause and ways to mitigate it as soon as possible.

In the meantime, a fellow player suggested the following workaround:

  • Start the launcher
  • Unplug the network cable
  • Start the game from the launcher
  • Wait until the error message about connecting to the Funcom services appears
  • Plug the network cable back in and wait some seconds
  • Click “OK” and retry to connect
  • Choose a server and play

Thank you for your patience!


08 Feb

Comment
    Mayra on Forums - Thread - Direct

Awesome, that’s great to hear! Thanks for letting us know.

Have a great day! :smiley:

Comment
    Mayra on Forums - Thread - Direct

Thank you very much. Having the template properly filled allows us to send the bugs to our team a lot faster.

Have a great day! :smiley:

Comment
    Mayra on Forums - Thread - Direct

Greetings @MibsXX,

Thank you for letting us know the situation remains the same. We were hopeful the new update would assist you in this matter. Our team will continue to investigate what’s causing this.

We appreciate all of your support on this matter and continued patience.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

The situation should be normalized by now. Please let us know if you find any other issues with challenges.

We appreciate your patience and support on this matter.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

The situation should be normalized by now. Please let us know if you find any other issues with challenges.

We appreciate your patience and support on this matter.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “ban appeal” as the issue type. Even if it’s not a ban/suspension, the “ban appeal” option will get your ticket to the right people who can assist you with account issues:

...

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Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for reaching out. Can you confirm if you noticed this on an Official server?

In the future, please make sure to utilize the bug template to assist us with basic questions. We truly appreciate it.

Comment
    Mayra on Forums - Thread - Direct

Thank you for letting us know this wasn’t solved by the update. We will inform our team as fast as possible.

We appreciate your support on this matter.


07 Feb

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles!

Thank you for your patience while we looked into this matter. We have now solved the issue with the Latrine recipe from the Aquilonian Bathhouse bundle.

However, some accounts might not pick up the change automatically and need a push on our end to move things forward. If that’s the case for you ...

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Comment
    Mayra on Forums - Thread - Direct

Hello again,

We noticed your previous comment:

Can you tell us approximated how many pieces did you replace and how fast you were on doing so?

Was this process of replacing building pieces or building involved in every crash you experienced?

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. We will reach out to you in private to request more information.

Please check your forum notifications for our direct message.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for reaching out to us. We’ll very soon release a patch that will address several invisible or missing assets as well as improve performance overall on consoles.

Please let us know if this issue persists after the update and keep an eye out for more information on the patch notes.




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