Mayra

Greetings Exile,

Thank you for reaching out to us. As suggested above, please share a screenshot of the event log so we can better assist you.

We hope to hear back from you!

Hello again,

Thank you for the additional information. We’ll ask our team to investigate your report.

Have a great weekend!

Hello,

Yes, those are the ones. We’ll forward them to our team for investigation.

Thank you for your assistance. Have a great weekend!

Hello again,

Thank you for the videos. Can you please confirm what game mode or server number where you recorded these?

We appreciate your assistance.

Greetings Exile,

Thank you for reaching out to us. Could you please share your ticket number?

We’ll follow up with the Help Center’s team to make sure it gets a proper reply soon.

We hope to hear back from you.

Hello,

By any chance do you have it installed elsewhere? Try opening Steam > Library > right-click on Conan Exiles > Manage > Browse local files.

Inside the local files, you should continue to follow the path shared above to find the logs.

We hope to hear back from you.

Greetings,

Thank you for the files. The ones you sent are enough for now.

Please keep an eye out for your forum notifications as we might reach out again if we need more information.

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings Exile,

Thank you for your report. Can you please share your saved file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for getting back to us. We’ve updated your forum rank to allow you to send links and files.

We hope to hear from you again.

Greetings Exile,

Thank you for your report. Can you please share your Log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for getting back to us. We’ll proceed with sending your case to our team for further investigation.

Please keep an eye on your forum notifications as we might reach out again if we need more information.

Greetings Exile,

Thank you for reaching out to us. Could you tell us if either of you tried also using a cabled connexion?

Also, what map were you trying to initiate your play session? Isle of Siptah or the Exiled Lands?

We hope to hear back from you.

Greetings Exile,

Thank you for your report. Would you be able to record a short video better showcasing the issue?

Also, please share the original name of each follower you noticed behaving erratically.

We hope to hear back from you.

Greetings Exile,

Thank you for your report. Can you please share the approximate date and hour when this happened?

Also, please share the base location, your character, and your clan’s name. If you play solo, please share your FuncomID instead.

If possible, share the event logs of the time of the situation as well.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Thank you for the ticket numbers. We’ll ask the team over at the Help center to review them as soon as possible.

Have a nice week!

Greetings Exile,

Thank you for your report. Can you please share the approximate date and hour when this started happening?

Also, please share the base location and your clan’s name. If you play solo, please share your FuncomID instead.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for your report. Can you please share your Log files with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for your report. Can you please share your saved file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands or “dlc_siptah” for Isle of Siptah.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for reaching out to us. Could you please share the ticket number where you got that response?

We’ll follow up with the Help Center’s team to make sure everything is up to standard.

We hope to hear back from you.