Mayra

Greetings from Hell!

Thank you for your report. Can you share your logs with us for further investigation?
You can find them by following:
C:\Users[UserName]\AppData\LocalLow\TheOutsiders\Metal

We await your reply.

Greetings from Hell! And welcome to our forum.

Thank you for your report. Can you also share with us from which store or platform did you purchase your copy? (Steam, EGS, Microsoft store, Xbox, PSN)

Also, do you have any mods installed?

We await your reply.

Greetings from Hell! And welcome to our forum.

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, Microsoft store)

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings Exiles,

Please be kind and follow the forum’s Social guidelines when you comment or post on this space.

We’ll close this thread since it’s off-topic. If you have feedback or concerns regarding how the forum is maintained or moderated please take it to DMs to @Community. We’ll gladly clarify any matters and assist you as soon as possible.

Thanks for understanding.

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your support.

Greetings @zebode,

Thank you for reaching out. There’s a different container, especially for Blood Crystals.

We appreciate your feedback and we’ll let our team know this might be perceived as a bug.

Greetings Exile!

Thank you for letting us!

And please, feel free to share any other feedback regarding our Lands.

Have a great weekend!

Greetings,

We will reach out to you in private to request more information.

Please check your forum notifications for our direct message.

Greetings Exile,

Thank you for reaching out. Can you share more information with us?

1. Do you have the server hosted externally or are you using the dedicated server tool to host it?
2. Does the server have any mods installed?
3. Can you share with us if the other players are located close to where the server is or in different countries, for instance?

Thank you in advance.

Greetings Exiles,

The situation with the purchases of Crom coins is now solved. Please check the following for more information:

Greetings Exiles,

The situation with purchases on Steam and Playstation is now solved. You should be able to proceed with the purchase and complete it as intended.

If you still experience issues try to restart your game. And if it still persists please contact our Help Center and s...

Greetings @oolino,

The update is already available on all platforms.

Please try to restart the store app to pick up the update. We hope this helps!

Greetings @Denversetti,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account’s challenges.

@Sermok, please also reach out to the Help center for more information.

Make sure to select “in-game purchase” as the issue type.

Thanks in advance.

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings @josh1,

The update is already available on all platforms.

Please try to restart the store app to pick up the update. We hope this helps!

Hey,

Yes that’s correct, they’ll reply to the e-mail you added to the form.

Greetings @Ragnar1724,

We have sent you a direct message to request more information on the issue you reported with the Journey system. Please check your forum notifications.

Thanks in advance for your assistance in this matter.

Greetings @Valkyrja,

Please reach out to our Help center so our team can better assist you.

...

Greetings Exiles,

We made a separate announcement for this issue. Please check the following: