Mayra

Mayra


25 May

Comment
    Mayra on Forums - Thread - Direct

Greetings @Wak4863,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which game mode are you playing in the Public Beta? (ie. Singleplayer, Co-op, online)
If online, please also share the Server name, please.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for this report. Could you share a short video showing what you see in-game, please?

We appreciate your support.


24 May

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Have you tried entering the dungeon and standing still in it for at least 60 seconds?

We understand this is not optimal and we are working on improving it for future updates.

We hope this helps for now.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Please follow the steps to recover the missing files:

  1. Open the Xbox app for Windows.
  2. In My Library, select the game title.
  3. Select the More options () button and choose Manage.
  4. Select Files and then Verify and repair.

If the issue still persists, here are some other troubleshooting articles for the Game pass version.

Please let us know if you need further assistance and we’ll be glad to review your case. :slight_smile:...

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Please follow the steps to verify your game files:

  1. Open Steam
  2. In Library, click with the right button on the game and select “Properties”
  3. Select the Local files
  4. Select Verify integrity of game files….

If the issue still persists, please feel free to reach out in private and share your logs with us.

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share your character and clan names, please?
As well as the exact location and date when the stone was placed and then the date when it disappeared.

Please reach out in private tagging @Community if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share with us some examples of items you tried to craft with Eldarium on the server without mods?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Please follow the steps to verify your game files:

  1. Open Steam
  2. In Library, click with the right button on the game and select “Properties”
  3. Select the Local files
  4. Select Verify integrity of game files….

If the issue still persists, please feel free to reach out in private and share your logs with us.

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which game mode are you playing on? (ie. Singleplayer, Co-op, online)
If online, please also share the Server number/name.

Additionally, can you share some screenshots to better display the situation?

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Since this issue seems to only occur on Xbox we changed the thread to the correct section of the forum. Please let us know if the is still an issue after a new update arrives.

Thanks for understanding.

Comment
    Mayra on Forums - Thread - Direct

Greetings @learuis,

Thank you for your report. Can you share your saved file with us?

Please upload it to Google Drive or to a similar platform and share the link for download with us.

Make sure to reach out in private tagging @community if you prefer.

We appreciate your assistance in this investigation.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which armor have you crafted for this journey step?

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which game mode are you playing in the Public Beta? (ie. Singleplayer, Co-op, online)
If online, please also share the Server and character name, please.

Thank you in advance.


23 May

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Can you provide more information regarding this issue?

Can you share which game mode are you playing in the Public Beta? (ie. Singleplayer, Co-op, online)
If online, please also share the Server name and character name, please.

Could you also share some screenshots of some examples of warpaints you see with the same color in-game?

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

We’ll close this thread since it has derailed and received several flags from the community. Please remember to read and understand the forum’s Social guidelines before posting or commenting.

Be excellent to each other. We are all Exiles here!


19 May

Comment
    Mayra on Forums - Thread - Direct

The support team does not condone violence against crabs. :eyes:


17 May

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Please keep the discussion healthy and safe. This is all speculation and everyone is welcome to share their ideas. However, be respectful or we will have to shut it down.

Make sure to read and understand the forum’s Social guidelines before proceeding.

News on the new Age will arrive soon, be excellent to each other and have fun. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.


15 May

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review this matter.


10 May

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Please follow the stated in the Official servers guidelines to submit a ticket, if you wish to know more:

Read more



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