Mayra

Greetings Exiles,

This thread has received an unusual amount of flags and it will be closed. Feel free to submit a bug report on the correct channel for your platform.

Please observe the forum’s Social guidelines before participating in discussions.

Greetings,

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings from Hell!

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings from Hell!

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings from Hell! And welcome to our forum!

Thank you for your report. Can you also share with us which model is your Xbox?
Also, are you using a cabled or wireless controller?

We await your reply.

Greetings,

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, Microsoft store)

We await your reply.

Welcome back master of all abominations!

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, Microsoft store)

We await your reply.

Thank you @Incendiaris for the video and screenshots.

We already forwarded them to our team to assist with the investigation of this issue.

We appreciate your support. Have a great day!

Greetings from Hell! And welcome to our forum.

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

Please keep an eye on your forum notifications as we might reach out in private to request more information.

We appreciate your patience while we review your case.

Greetings,

Thank you for letting us know. We’ll ask the team to take a look at this situation once more.

Have a great week!

Greetings,

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Thank you for letting us know!

Have an amazing weekend!

Greetings from Hell!

Thank you for your report. Can you also share with us from which store or platform did you purchase your copy? (Steam, EGS, Microsoft store, Xbox, PSN)

Also, do you have any mods installed?

If PC, can you share your logs with us for further investigation?
You can find them by following:
C:\Users[UserName]\AppData\LocalLow\TheOutsiders\Metal

We await your reply.

Greetings from Hell!

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings,

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account’s challenges.

Make sure to select “in-game purchase” as the issue type.

Have a great day!