Mayra

Mayra



18 Jun

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for letting us know, we will ask the team to change it.

Please feel free to share any other issues you might find on our Lands.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for your report @Selene01. We are already working on it but with no ETA so far.

Please keep an eye out for it on future Patch notes.

Post
    Mayra on Forums - Thread - Direct

Greetings Exiles!

A gigantic tower was causing the server to crash anytime someone got within viewing distance. In order to solve this we unfortunately had to update the server with a database edited locally to remove the tower. This means a rollback to when that work started, so that any progress between June 16 and now will be lost.

We apologize for the inconvenience. We realize this is not optimal, but it was necessary to have the server operate normally.

Our team also started to work on ways to prevent this from happening again.

Please be mindful about building excessively large structures that can impact server or client performance, as covered in the ...

Read more

17 Jun

Comment
    Mayra on Forums - Thread - Direct

Greetings,

We appreciate your report. We will ask the team to check that location.

Thank you for being part of our Lands. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Hi @thin,

We reached out in private to ask some further questions in order to assist you.

Please check your notifications. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings @WickedWayz,

Thank you for reaching out to our community and welcome to our forum. We’ll send a direct message to you so we can gather further information regarding your account.

Please make sure to check your forum notifications. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for your report. We will ask the art team to check the location.

Please let us know if you find any other issues on our Lands. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings @Creaky1965,

Thank you for your report.

Have you checked the event log for any further information?

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for your report and all the feedback. We will ask the team to take a look on those numbers.

Please let us know if you have any other thoughts to share about our Lands. :slight_smile:


16 Jun

Comment
    Mayra on Forums - Thread - Direct

Hi @BloodyBaroness,

Thank you for the additional information, we will investigate and hopefully prevent other followers to face such destiny!

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for your report. We will forward the information to our team.

Please let us know if you find any other issue on our Lands.

Comment
    Mayra on Forums - Thread - Direct

Thank you for the additional information.

We will forward your report to our team. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Unfortunately, it’s what was stated by AndyB:

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Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for your report.

Have you experienced the issue without active mods as well?

Comment
    Mayra on Forums - Thread - Direct

Thank you for the additional information.

Please let us know if the issue persists in the future.

Comment
    Mayra on Forums - Thread - Direct

Greetings @BloodyBaroness,

We are very sorry for your loss. Do you happen to remember the time when you noticed he was gone?
Also, please share your timezone and we will check the logs. Feel free to reach out in private if you prefer.

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for your report. We will forward the information to our team.

Please let us know if you encounter any further issues on our Lands.

Comment
    Mayra on Forums - Thread - Direct

Hey,

As stated here:

Unfortunately, while we try to come out with our own ideas to work around the issue. Ultimately we will have to wait for Microsoft.


15 Jun

Comment
    Mayra on Forums - Thread - Direct

Hey,

It was build by another player then?

Thanks for the additional information.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Unfortunately, we don’t have plans to sell the items at the moment. On our end, the requirements were to have the accounts linked and to claim the items after watching the streams. Please try to contact Twitch for their further support.

Apologies for the inconvenience.