Mayra

Greetings,

Thank you for letting us know. We will ask the team to review this situation.

We appreciate your support.

Greetings,

Thank you for all your feedback. We’ll make sure to forward it to our team.

Please let us know if you encounter any further issues on our Lands.

Thank you for letting us know. Our team is already investigating what might be causing the issue.

Apologies for the inconvenience.

Thank you for the additional information. We will forward it to our team right away.

Greetings,

Thank you for your report. Can you share the server number with us?

Please let us know if you encounter any other issue with the recent update.

Hello,

We just sent an Official announcement to ensure you all that the servers are being updated and soon will be available again.

We appreciate your patience and understanding.

Greetings @XIKKI_MAru.BOYs,

Have you updated your game today? We sent a Patch just a couple of hours ago.

Make sure to update and verify the files just in case. If the issue persists please reach out to us again.

Hey,

It depends on the size of the server database, when it has lots of buildings, placeables, and followers it takes longer. Some servers could update in 15min while others take more than an hour.

Thanks for your patience.

Greetings,

We regret to hear about the crashing situation. We’ll ask G-portal to check the server.
However, the most recent restart was in order to update the server to the new version.

Please make sure to check the Patch notes channel for more information.

Greetings,

We are still updating the servers with the new version. It might take a while for them to be available.

Thanks for understanding.

Greetings,

We are aware of the issue with the Gamepass version, you can read more here:

We’ll miss you Hugo! Good luck with this new adventure!

Greetings,

Thank you all for your feedback. We will forward the matter to our team.

Make sure to reach out to us if you find any other issues on our Lands.

Greetings,

Thank you for your report. We’ll wait for the video to have a better idea on what could be happening.

Please feel free to tag us when you send it. Thanks in advance.

Greetings,

Thank you for your report. Our team is aware and working on solving it, as stated here: Something is auto blocking everyone in game chat - #3 by Mayra

Please make sure to search the forum for similar topics before adding a new post.

Thanks for understanding.

Thank you for the additional information. We’ll ask our team to check those NPC’s.

Please let us know if you encounter any other issues on our Lands.

Greetings,

Some players reached out to us regarding the issue to connect and we asked G-portal to restart the server. You should have received the 10min warning message pop-up on the screen.

Apologies for the inconvenience and thanks for understanding.

Greetings @aika,

Thank you for your report.

Have you tried to purchase the items without the mods activated?

Greetings @MShanok,

We apologize for all the frustration the bugs have caused you. We are still working on fixes and improving the balance in the combat.

Regarding the Patches, you can check what’s included by checking the Patch notes channel here in the forum or by checking the ...

Greetings,

Thank you for your report. Our team is aware of this issue and working on it.

Please keep an eye out for it on future Patch notes.