Mayra

Greetings,

Thank you for your report. Currently, all creatures lose the greater stat and characteristics in order to apply the new appearance.

However, we will forward your message to the team and ask for their evaluation regarding this matter.

Thank you for your feedback.

Greetings,

Our team is aware of the followers issues and hopefully, a fix will be present in a future patch.

Please keep an eye out for it on following patch notes.

Thank you for the additional information.

We are aware of the mentioned issue and we are tracking it on this thread:

Hey @EldethVonFries,

We’ve reached out to you on a DM to request some details on your account.

Please check your direct messages and get back to us, so we can continue the investigation.

Greetings,

Thank you for your report. Could you share more information regarding this issue?

• Were your friend trying to join directly from steam? Or through an invitation from you?
• Do you have a new recently created game or were you trying to continue one from before the patch?
• On which map were you playing: Exiled Lands or Isle of Siptah?

Thanks in advance.

Greetings,

Our team discovered one consistent repro case using the live server information. They are working on it to see if they can solve that specific trigger.

We’ll keep updating the thread once we hear further news.

Greetings,

Thank you for your report. We are in contact with Microsoft at the moment and the work around suggested for now is trying to install the game on the C: driver.

Apologies for the inconvenience and thank you for your patience.

Greetings,

Thank you for your report. Our team is aware of that issue and a fix should be coming out soon.

Please keep an eye out for it on the following Patch notes.

Thank you for the additional information.

We will forward everything to our team for further investigation on the issue.

Greetings,

Thank you for your report. We will forward it to our team.

Please let us know if you find any further issues on our Lands.

Greetings,

We are working closely with Microsoft to solve this issue, unfortunately with no ETA so far. Once we have further news we will update this thread.

Thank you for your patience and apologies for the inconvenience.

Greetings,

Thank you for tagging @CodeMage. And thank you for your report @EldethVonFries.
Doesn’t seem it was something on our end, we will investigate it further.

We will update this thread once we have more information.

Greetings,

Thank you for your report. Can you share more regarding this issue?
Could you share some screenshots of what you see before the crash and any message of error you might get?

Thanks in advance.

Greetings,

Thank you for your report. Would you be able to share the specific coordinate of the location? You can activate it by pressing the Insert key and typing ToggleDebugHUD and taking a screenshot standing on the troublesome place.

Thanks in advance.

Greetings @Bike,

Can you share more about your experience with the game? Are you playing on singleplayer, co-op, or online? If it’s on an Official server please share the number with us. If it’s private, does it has any mods installed?

Thanks in advance.

Hey,

We don’t have information on the private servers.

You can try to reach out to their support to make sure.

Hello,

It’s all the Official servers on all platforms.
Also to answer a few other questions:

• This maintenance is on G-Portal’s side therefore we couldn’t schedule it with a game update, unfortunately.
• We will request that the messaging in-game is looked into again to understand why isn’t showing up on some servers.

Thank you for understanding and your continued support.

Hey there @Cornelius,

It seems the loading issue was a mismatch on the launcher version, should be fixed now. Could you give it another try and let us know?

Apologies for the inconvenience.

Greetings @Sypher,

Thank you for compiling the reports, we will review them individually and forward the information to our team.

We appreciate your support.

Greetings Exiles!

We’ll have scheduled maintenance on our Official servers in Europe, London, and Russia starting on June 16th, at 9:00 AM CEST and ending at 2:00 PM CEST.

Also for the Official servers in the USA, Canada, LATAM, Australia, and Taiwan/Japan starting on June 17th at 9:00 AM CEST and ending at 2:00 PM CEST.

The goal is to update all Windows systems and maintain core network equipment at the same time, to keep the downtimes low.

Thank you for your patience and understanding.