Mayra

Mayra



07 Sep

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reporting this issue to us. However, since the Japanese version of the game still didn’t receive the 3.0 update the Japanese servers are being kept at the previous revision.

If you are located in Japan and still have issues accessing the server please let us know and we will investigate further. Feel free to reach out in private if you prefer.

Thank you for understanding.

Comment
    Mayra on Forums - Thread - Direct

Hey @r3dsonj4,

Would you be able to share your saved file with us?
You can find it by following:

\Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It would be called “game” for an Exiled Lands save, and “dlc_siptah” for a Isle of Siptah one.
Please upload the file to Google drive or to a similar platform and share the link with us.

Feel free to reach out in private if you prefer. Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for tagging us @TeleTesselator! We confirmed with several players that unsubscribing to mods and deleting both the modlist.txt and servermodlist.txt stop the infinite loop/crash.

Please make sure you are also using the correct and updated version of the mods before loading the game.

Comment
    Mayra on Forums - Thread - Direct

Greetings everyone,

Thank you for reaching out to us. This is indeed a bug and it’s being worked on. To clarify: the number of items in the bundle remains correct, but instead of receiving the wall piece, you receive a door frame. Our team is working to fix this in an upcoming patch.

Please keep an eye out for it in future announcements. And, thank you for your patience while we review this matter.


06 Sep

Comment
    Mayra on Forums - Thread - Direct

Greetings @Bodin,

Please send a ticket to our Help center and select “in-game purchase” as the reason type.
Make sure to share your funcomID and any additional information you might have.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings everyone!

We sent all the information and videos to our team for investigation.

Thank you all for your assistance in this matter. Have a great day!


05 Sep

Comment
    Mayra on Forums - Thread - Direct

Hey @PhenomTaker,

Thank you for the video. Was that recorded on an Official server or co-op? Did you happen to notice how high was the ping?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings,

We are still investigating what might be causing this. In the meantime, please try to delete both the following files: modlist.txt and servermodlist.txt

After deleting them, try to verify files on Steam again.

Apologies for all the trouble. We’ll keep working to solve this.

Comment
    Mayra on Forums - Thread - Direct

Thank you all for the additional information. We asked the team to investigate further.

We appreciate your support! Have a great week! :slight_smile:


04 Sep

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile, and welcome to our forum!

Thank you for your report. We sent the information to our team for investigation.

Have a great day! :smiley:

Comment
    Mayra on Forums - Thread - Direct

Thank you for the additional information.

Can you tell us which game mode or Official server number where you noticed the issues?

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you all for contributing to this thread. Can you please also share the game mode or Official server number where you noticed the issue?

As well as your graphic settings.

We appreciate your support.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Would you be able to record a video of this to help us better understand the issue?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share more details with us?

Were you on a stable internet connection when you noticed this issue or were you trying to play offline perhaps?

Do you have any mods installed (even if you’re not loading them to play)?

Did you try to verify files on Steam?

Additionally, from your picture, it seems you were holding the construction hammer while trying to craft the bookcase. Can you try to leave your character’s hand empty when using the artisan table?

Thank you in advance.