Mayra

Mayra



01 Sep

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

We don’t have an ETA yet. We’ll announce it when we get confirmation from the team.

Please keep an eye out for it in the future.


31 Aug

Post
    Mayra on Forums - Thread - Direct

2min for the heresy to start…we had such a short run this time :sweat_smile:

Post
    Mayra on Forums - Thread - Direct

Greetings Exiles!

Today we rejoice as the team continues to grow! @HighSaint and @RitualGround joined us this week and are still warming up before getting into action.

What can we tell about @HighSaint? He’s an otaku, who loves sushi, and refrained from giving an opinion about pineapple on pizza…sus. What’s not sus is that he’s another addition to the internal Star Wars Fanclub in Funcom! :discopug:...

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30 Aug

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your saved file with us as well?

You can find it by following:

\Users\[Your User]\Saved Games\[Game]

If your saved file is for the Exiled Lands it would be called “game.db” and if it’s for Siptah “dlc_siptah.db”.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.


22 Aug

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for your patience while we investigate the issue with this server. However, please make sure to submit a ticket to Zendesk under “Official server performance” in the future.

Apologies for the inconvenience.


19 Aug

Comment
    Mayra on Forums - Thread - Direct

No horsing around here :laughing:

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for your report. Could you share the exact coordinates of this platform, please?

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings and welcome to our forum!

Thank you for reaching out to us. Can you share with us some details of your setup?

  • Which XBox model do you have?
  • Do you have your game installed to an SSD or HDD?
  • Is the console stable playing other demanding games?
  • Does it exhibit any signs of overheating while playing CE?

In the meantime, please try the following steps. Please ensure that your save is stored on the XBOX cloud before trying each of the following steps and letting us know if they help:

  • Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes, then try loading into your SP session.

  • Try to perform a soft factory reset while keeping games and apps. If the above procedures don’t help, please try to perform a full reinstall of the game.

Thank you for the poke ...

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Comment
    Mayra on Forums - Thread - Direct

Thank you for the pictures and additional information. We sent it over to our team for investigation.

Have a great weekend! :discopug:

Comment
    Mayra on Forums - Thread - Direct

Thank you all for the additional information. We sent all of it to our team for investigation.

We appreciate your efforts and support. Have a great weekend! :smiley:

Comment
    Mayra on Forums - Thread - Direct

Thank you very much for all your help with this report. We already sent the information to our team for further investigation.

Have a wonderful weekend! :discopug:


18 Aug

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please read and understand the Forum Social Guidelines before commenting any further.

It’s ok to disagree, however, keep it civil. We are all Exiles here! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for reaching out to us. Please submit a ticket on Zendesk under “FuncomID change” with the description of what you need.

We hope you find the information you seek! Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Can you @Pugilist, @Aria, and @DelRioServerMaster provide more information about what you saw?
On which server or game mode did you experience the issue?

Also, was it a specific thrall or any NPC? Did you notice it more often in a specific location?
Would you be able to share a video with us?

We are trying to understand what’s involved when they are killed and when are kn...

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Comment
    Mayra on Forums - Thread - Direct

Hello,

Apologies about that. Could you upload it to Google Drive or to a similar platform and share the link with us?

Thank you in advance.


17 Aug

Comment
    Mayra on Forums - Thread - Direct

Hey,

Thank you for the additional information. Since it’s Singleplayer, could you also share your saved file with us? You can find it by following:

Steam\steamapps\common\Conan Exiles - Testlive Client\ConanSandbox\Saved

It would be the file named “game.db”. Feel free to reach out in private if you prefer.

We appreciate your assistance in this investigation.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. This issue was fixed on the future patch 3.0 :smiley:

Please keep an eye on our channels for the update’s release date.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for your report. We’ll reach out to you in private to request more information.

Please check your forum notifications for our direct message.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

For issues with accounts please submit a ticket to Zendesk using the issue type “Ban appeal”.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings and welcome to our community!

Thank you for your report. We’ll forward the information over to our team for investigation.

Have a great day! :slight_smile: