Mayra

Hi,

Thank you for your feedback we’ll forward to the team that’s working on the server.

Please let us know if you encounter any other issue after the rollback.

Greetings,

We would still like to know the characters and clan names as our team will continue to investigate what caused the collapse of the server data.

Thanks in advance.

Our team determined a rollback to an older database to avoid character loss. Therefore, the server has been rolled back to the backup from Friday 6.

Please let us know if you encounter any further issues after the reset.

Thanks for understanding and for your support.

Greetings,

Thank you for all your reports. We are working together with G-portal to understand what caused the issue.

In the meantime, could you share your character name and clan name with us? Feel free to reach out in private if you prefer.

We’ll get back to you in this thread once we have more information.

Apologies for the inconvenience and thanks for your patience.

Hello everyone,

We understand that you have the best intentions and are trying to help your fellow player. However, please do not post exploit suggestions in the comments or we will have to flag them.

Thanks for your cooperation.

Greetings,

We are sorry to hear about your situation. Unfortunately, we don’t offer in-game general support so we won’t be able to help with your base decay timer.

We wish you a speedy recovery and good luck.

Greetings,

Thanks for reaching out to us. Can you provide more information regarding the issue?

Did your girlfriend ever have the Testlive installed?
As @Narelle mentioned, it seems you are trying to run the Testlive Client.

Have you tried to uninstall and perform a full reinstall of the main game? Also, if possible, try to use a different driver or create a new folder for the new install.

Please let us know if the issue persists.

Greetings,

The server seems to be working as intended at the moment. However, we can see that the server had some issues recently that were already addressed.

Please make sure to report any server downtime in the future by following the stated in the Official servers guidelines:

Greetings,

We moved the other existing topic to keep all the information in one place.
@Lucidique thank you for your collaboration. Your suggestion seems to be the best course of action at the moment.

@Timotaio, please let us know if the issue still persists after performing the test.
Thanks in advance.

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings,

Thank you for reaching out to us. Make sure to join Discord for troubleshooting articles and other Admins that can assist you:

Greetings,

Server 8069 seems to be working as intended at the moment. To report downtime in the future, please submit a ticket here:
https://funcom.zendesk.com/hc/en-us/requests/new

Thanks in advance.

Greetings,

Server 8104 seems to be up and running at the moment. Please make sure to report downtime in the future by submitting a ticket here:
https://funcom.zendesk.com/hc/en-us/requests/new

Thank you for your support.

Greetings,

On Isle of Siptah you can use the Convergence trap to help you bump those numbers and get the purge when you like.

Please let us know if you encounter any issue with the new purge system.

Hey,

Thank you for the additional information. It sounds that it could be related to your server. In this case, we suggest you join Discord where you can find troubleshooting articles and other Admins that can assist you in finding the issue:

Greetings,

Make sure to join the Admins Discord to find troubleshooting articles and other Admins that can assist you further:

Apologies for the delay.

Can you share more details of the issue with us?

1. Was this happening only on the private server or also on singleplayer?
2. If you try to move away from the buildings does the issue still occurs?
3. Is the server owned by you?
4. Do you restart the server on a daily basis?

Thanks in advance for the additional information.

Greetings,

Thank you for your report. We’ll ask our team to verify the server settings with G-Portal.

Please let us know if you find any other issue on our Lands.

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings everyone,

Thank you for your report @FerConan, we will forward the information to our team. And, we will submit a new report asking the team to address your issue with the German translation as well @ZevLexx.

Thank you for your support and apologies for the inconvenience.