Thank you everyone for your comments and suggestions. I appreciate the feedback. We will continue to review further impressions as they come in and will revisit your thoughts again if and when these plans arrive to the live server.
We will be having a scheduled a game update tomorrow at 6AM PT. / 3PM CEST. to fix misc. bugs and start a holiday sale event. Server downtime may last up to three hours.
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Sales Events
Fathers Day Sales Event with 40% off all infantry weapons coming June 17th - June 19th
June's members only bundle hits the depot for the low price of 10 Certs! If you previously missed out on Prime Gaming rewards then here's your chance to grab them with your Daybreak Membership!
Because this is offered for Certs, this will only affect the character you purchase the bundle on. You will need to purchase the bundle for all of your characters. We are currently looking into this.
Bug Fixes
Purchasing the Aviator Helmets for NSO and Humans will now allow you to receive all of the helmets and the title for your account
Although last night's server restarts have brought depot items back to the in game depot menu, we are seeing reports that some players who purchased the 21st franchise anniversary bundle are not seeing it as purchased.
If you are missing anything you previously purchased, please reach out to our customer support team so they can help you with this matter: https://help.daybreakgames.com/hc/en-us/categories/204228447-PLANETSIDE-2
We have brought back the missing depot items during yesterday's server reboot.
If you continue to have issues not seeing previously purchased items from the depot, please reach out to our customer support team for further assistance. https://help.daybreakgames.com/hc/en-us/categories/204228447-PLANETSIDE-2
Continuing with our efforts to fix the missing depot items on Cobalt and Miller, we will have another server restart for these two servers around 9pm PT. tonight.
We will be restarting both Cobalt and Miller in an attempt to fix a bug with missing depot items on those servers. You may experience a minor disconnection during that time. This restart may occur within an hour.
We are investigation an issue with Cobalt and Miller not displaying certain depot items in player inventory or in the depot itself.
If you have not done so already, please reach out to our customer support team so we may better assist you further:
https://help.daybreakgames.com/hc/en-us/categories/204228447-PLANETSIDE-2
We will update this thread with further information as soon as it becomes available.
We are rolling back the unintended sunderer additions tomorrow. Despite the inconvenience I wanted to validate not just the frustrations this has caused but also acknowledge some of the positivity we've been seeing. It is definitely not the way we believe in gaining positive feedback but there has been notes taken from this incident.
As we are no longer seeing reports of this issue, I will be unpinning this thread. Our recent patch last week which changes how maps are rotated has fixed this specific issue on Miller. We will continue to monitor for further reports.
Hello everyone, chiming in here to express validation to your feedback on our decision to bring the fix next week and not sooner. We will discuss internally about this feedback, I just wanted to let you know that your thoughts are heard.
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