Natalino

Please utilize the Bug Report in the Launcher. Choose a category then fill up the necessary information needed, attach any images or videos that you have then submit the report.

I also recommend that you provide more context when making reports because it is difficult to understand here what exactly you are trying to report. Steps to be able to replicate the exact issue would also be super helpful. Thanks!

Could be a temporary issues with server you were joining or something. If it is not happening all the time, you are good. 

Do you have any audio software installed? If yes, try to disable it and try again. You may also try to uninstall your sound drivers, restart your computer, then reinstall your sound drivers.

Also try to reinstall EFT again just in case. I also recommend updating your windows and sound drivers. Just few things I would try first. 

Are you still having issues? Try to use a different browser then try it again. Cleaning browser files could also help. As a last resort, try to use a VPN.

Did you try to make a clean reinstallation of the game? Delete everything including the launcher and reinstall the game. 
Try to:
- Reinstall the Battlestate Games Launcher and game
- Exempt the game to your antivirus/firewall
- Run it as an Administrator

If the steps above didn't solve the issue, please send a support ticket for us to further assist you.

Please make sure that all of your drivers are up to date. In addition, conduct an integrity check on your game files and exempt the game to your antivirus/firewall, and launch the game as an administrator.

If not reach out to support: https://www.escapefromtarkov.com/support

Try to:

- Logout from the Launcher, restart your computer, then log back in.
- Launch the game using the Battlestate Games Launcher which is found in the Battlestate Games Folder.
- Run the game as an Administrator.
- Exempt the game to your antivirus/firewall.

If the steps above didn't work, Try reinstalling the launcher.

If this fails contact support. https://www.escapefromtarkov.com/support

Most of our updates are always being announced to everyone. I suggest to follow our social media channels in order to get the most latest news for Escape of Tarkov. We also have Podcasts that come with some information. 

As far as the information I have so far and the vision of EFT, such thing is not planned. Perhaps in the future you will see Russia 2028, a single-player game focused on such things. EFT is different in the traditional term of "campaign". But of course the game has a story behind it, lore it follows, clues and info you find out as you understand the game and universe more. However, it is not the traditional campaign game. 

You can contact support to this email address: [email protected]

Or simply by Googling and finding the support center which is found here: https://www.escapefromtarkov.com/support

Try some basic fixes like the following and if it fails you would need to contact support.

- Logout from the Launcher, restart your computer, then log back in.
- Launch the game using the Battlestate Games Launcher which is found in the Battlestate Games Folder.
- Run the game as an Administrator.
- Exempt the game to your antivirus/firewall.

Please utilize the report system via Bug Report in the Launcher. Choose the category "Suspicious of using cheats" then fill up the necessary information needed, attach any evidence (images or videos) that you have then submit the report if you believe the person was cheating. 

Still having this issue? Try to:

- Reinstall the Battlestate Games Launcher
- Exempt the game to your antivirus/firewall
- Run it as an Administrator

If the steps above didn't solve the issue, please send a support ticket for us to further assist you.

Also try this thread here: https://www.reddit.com/r/EscapefromTarkov/comments/epv37g/downloaded_file_checksum_does_not_match_fix/

On 9/12/2020 at 1:49 PM, HeyQTu18 said:

How long does it take to fix the update bug havent been able to update it the past 36 hours since it came out but everyone i play with has no problems this is bullsh*t fix your game.

Still having this issue? Reinstall the launcher and you should be all set.

Yep, I actually saw this earlier this week already. I believe it is a parody and obviously based off of EFT. I cannot speak for legal side of things but as far as I PERSONALLY assume, it should be fine. Especially it being used for non-commercial reasons (free to play and no ads)? Although it is on a site that is for commercial. 

On 9/19/2020 at 1:11 AM, NikTooTTV said:

**Bump**

+increase in stuttering 

This is an old post. Please, reach out to support for such issues. Thanks!

Please utilize the report system via Bug Report in the Launcher. Choose the category "Suspicious of using cheats" then fill up the necessary information needed, attach any evidence (images or videos) that you have then submit the report.

There is also a report button at the death report screen at the end of the raid. 

Where are you located? I ask to see if this is a server region related issue.

Make sure to have a stable wired connection and proper internet that can run online games in a stable manner. 

Please, create a support ticket. This also could be from ISP/local side.

The team strives hard to improve the current state of the game. If you're experiencing good results that is good news for us. Devs will keep on working on updates to provide better game experience for everyone. Would love to hear if said improvements were also the same case for others or not.

Try to reinstall the Battlestate Games Launcher and restart your computer the try it again. Also check if your antivirus is blocking it.