Psyonix_Devin

Psyonix_Devin



24 Jun

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Sorry to hear about this, can you file a ticket with us so we can start building a bug report? support.rocketleague.com, thank you!

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Sorry to hear about this, can you (and anyone else in here having the same issue) file a ticket with us so we can start building a bug report? support.rocketleague.com, thank you!

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Sorry to hear about this, can you (and anyone else in here having the same issue) file a ticket with us so we can start building a bug report? support.rocketleague.com, thank you!


22 Jun

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Originally posted by painlessblade

there was a comment from devin saying the ban notification should have the text that resulted in the punisment displayed but this is a bug and will be fixed. You can submit a ticket to psyonix support to get clarification on why the ban was enforced.

there was a comment from devin saying the ban notification should have the text that resulted in the punisment displayed but this is a bug and will be fixed.

Hiya, this is still true. We know that the missing chat text is causing confusion, and we are working towards resolving this issue as soon as possible. We originally thought it was going to a faster fix within PsyNet, but that is not the case.


19 Jun

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Originally posted by ytzi13

I think this requires clarification. u/bo0td is asking if an opponent can report him for something he said in party chat (as opposed to team chat). You're saying that I could say a few suspect words in party chat without offending my party members and that my opponent's report could get me punished? I just want to clarify that's what you're saying.

Sure, I do need to clarify here. Party Chat is actively filtered, similar to when you choose a Rocket ID, Club Name, and Club Tag. If you repeat something in there that would be worth reporting, it would be filtered, so there's no ban to levy there.

Typically we hear about this in the content of team chat, and that's what I was thinking about in my reply. Someone on your team says something offensive in team chat, and you tell the other team, "please report [player] for saying [slur, etc.]. That isn't necessary, as 1) the first report is all we need, and 2) you shouldn't ask people to report text they cannot see.


18 Jun

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Originally posted by kracksundkatzen

For how long will Heatseeker 2vs2 be available to play, u/Psyonix_Devin?

Through Monday morning!


17 Jun

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Originally posted by MrBobIsCoolerThanYou

Ah alright. Thanks for the response :) Checking what I wrote, I realise it might have seemed a bit accusing, I hope it didnt come out that way. Was a genuine question :)

Def not taken that way! My reply of "willing to bet you've gotten feedback messages for solo reports, and may not have realized it," wasn't supposed to be, either. I just think it's something that happens to a lot of players, it's on us to adjust the messaging.

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Originally posted by change_up77

Devin, how far retro-active were the bans?

How do you ban someone for doing something that wasn’t bannable at the time of doing it.

I get the this isn’t the same but if you passed a law in the U.S. for instance you couldn’t apply that law to a previous offense.

Bans issued on Monday were for offenses within the previous seven days.

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Originally posted by thatguy0900

Would it be possible to have a random option for items? like say I make a favorites list of goal explosions or hats and it randomly switches between games/goals

Passing this along!

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Originally posted by MrBobIsCoolerThanYou

It's odd, cause the only times I've ever gotten the "Action has been taken due to a report" (Soooo satisfying BTW) was when I had someone else report the person too. Is that just a coincidence?

Yes, I think it is. (I'm also willing to bet you've gotten feedback messages for solo reports, and may not have realized it.)

Let's say you report ten people, and we end up taking action against all ten of them. You're not going to get ten Report Feedback messages in a row. You're going to see one message that covers all of them. I think we can work on the wording in this pop-up, but surfacing ten pop-ups to you in succession would be overkill.

There are also going to be cases where you report someone correctly, and they aren't going to be immediately banned. Someone saying "sh*t" once isn't going to be banned (with a curse word like that, it needs to be said across multiple matches within a certain amount of time), which may translate to you reporting them, not getting a feedback message, and coming to the conclusion that the system isn't working.

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Originally posted by ytzi13

Your banning policy states the following:

Verbal Text Harassment (which includes offensive language, flooding, etc.)

You're saying that flooding chat with quick chat isn't a bannable offense, then?

Given the cooldown that is in place on quick chats, that is pretty hard to do. Flooding refers to chat in general, and it's a lot easier to flood chat with typed words and phrases than quick chat.


16 Jun

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Originally posted by jeb3411

How come I get screen tearing? I have v sync on and I average about 50-65 ping

I’m on Xbox one X.

I’ve been getting this screen tearing problem for about a year and a half, I bought a whole new Xbox one x to try and see if it was my Xbox. I also have lived in 2 different places with one of them having great internet and yet I still got screen tears. I also have a nintendo switch and play rocket league on there and I don’t get screen tearing???? It’s fine on there but when it comes to Xbox you guys must be overlooking.

How come I get screen tearing? I have v sync on and I average about 50-65 ping

Hello! Screen tearing is typically a local issue (your ping would not be a factor). Have you filed a ticket with us about this? If so, DM me the ticket number so I can take a look.

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Originally posted by mohatzz

Any talks of improving servers or adding a US central option? My ping can range anywhere from 50 to 100 when I queue in the same region.

Any talks of improving servers or adding a US central option? My ping can range anywhere from 50 to 100 when I queue in the same region.

I think there have been a number of issues over the last few weeks that have impacted server connection quality.

  • First and foremost, the servers themselves are operating fine, it's the routing path between a player and a server that may be problematic.
  • In talking with our server providers, there have been at least two different instances of fiber lines being damaged in the last couple of weeks. When lines are cut, the routing between you and a server can change dramatically.
  • We (and other games) are still feeling the effects of COVID quarantine -- lots of users online in general, and higher counts during peak usage. Our server providers are upgrading backbone networking hardware to address this, but given supply/shipping constraints brought on by the quarantine, it's taking longer ...
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Originally posted by rieferX

Please also try to fix the glitch for players with big inventories (>50k items) because of which it wont synchronize the inventory

Maybe? To set expectations, the number of users who have that many items is in the tens.

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Originally posted by bo0td

Is party chat exempt? Example, if someone calls me a bannable word, and I tell my party ''Report Toxic Guy he just called me a [insert bannable word]'' and someone has reported me for whatever reason, am I in danger of being banned?

Not exempt. There's no need to repeat the word, and multiple reports isn't going to change the outcome if they used a racial slur, etc. One report (yours) is sufficient.

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NOTE: This thread is for posting about v1.78 bugs ONLY!

v1.78 Patch Notes and Discussion

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PLEASE DO NOT POST ABOUT NOT SEEING THE UPDATE ON YOUR PLATFORM (See below)

Our latest update (v1.78) is now live. This thread is...

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Originally posted by Reyne_of_Kesselmere

The SARPBC boost shapes make sense now.

The SARPBC boost shapes make sense now.

:D

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Originally posted by UtopianShot

is there anything in the works regarding further inventory management and filters?

is there anything in the works regarding further inventory management and filters?

Yes. We'll talk about that more once we start discussing the larger update coming later this summer.

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Originally posted by LSDandWeedxD

Bro listen to me. People are getting banned for using quick chats. This shit is a problem, why do u think all of a sudden you can’t see what your banned for unlike before -_- and I’d rather listen to people in the community then some dev whose obviously wrong

Bro listen to me. People are getting banned for using quick chats.

This is 100% false. We are not banning anyone for using Quick Chats. We never have. Please stop spreading misinformation.

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Originally posted by bestmayne

Aight cool thanks hoping there's some sort of summer event coming up

Edit: there is, nice!

Aight cool thanks hoping there's some sort of summer event coming up

You got it! From our blog yesterday:

However, we are excited to announce that we'll be celebrating Rocket League's Fifth Anniversary with a two-week event starting at the end of this month with Limited Time Modes, and Rocket League- and Psyonix-themed items in the event store. These items and modes will be revealed in the next few weeks.