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If you're on PlayStation, know issue that's being worked on with that team. If not, shoot me a chat with some more details and I can flag.
If you're on PlayStation, know issue that's being worked on with that team. If not, shoot me a chat with some more details and I can flag.
I know it's a bit of running joke at this point, but the team did make adjustments with yesterday's launch. If you're encountering a negative experience after that, please drop me some clips. Would love to give the team more details and clips to help them pinpoint this and get it solved once and for all.
It's feedback we continue to see and pass along, and I'll do so with this post as well.
Flagged with the team.
This has been flagged with the team.
Quick note to say this was flagged.
Same for me! What my question is what's next? Do I have to abandon Linux for apex? I feel that the game runs better there
There's still some investigation happening, but I've been advised that Linux should be safe to play in the interim. Lmk if you experience otherwise.
OP or any other Linux folks seeing a ban - any of you up for sending me your EA IDs or gamertag? Gave this a poke internally, but they're looking for some accounts to look into. Feel free to reply or send me a chat request. Goes without saying, but in the odd chance the ban is legit then EA Help remains the route for disputes.
Quick update: Linux folks that were banned in connection to this issue should now be good to go. Still some moving pieces, but I've been told that you should be safe to play while they continue to look into this.
As always, if your ban is not related to this issue then it will not be impacted and EA Support is still the correct route. Cheers for the flags and tags, all!
OP or any other Linux folks seeing a ban - any of you up for sending me your EA IDs or gamertag? Gave this a poke internally, but they're looking for some accounts to look into. Feel free to reply or send me a chat request. Goes without saying, but in the odd chance the ban is legit then EA Help remains the route for disputes.
Dates have finally been announced. Duos is back September 17.
Confirming here too that this issue is known and a fix is in progress. Added to the Trello for vis. Cheers for the flag.
Replying to the main thread so this has more eyes. Looped back with the team and it sounds like there's a fix in the works, but it's complex so unlikely to hit until midseason which doesn't help at the moment. There's a pseudo way around this, but it requires a purchase so not a proper workaround.
To do this, you'd purchase the Premium BP first (you've already unlocked this, so it will result in your account receiving coins instead). That refreshes the system and updates the price for Premium+. Again, not a proper workaround since you essentially buy AC imho.
Also, we're currently seeing this locked at the platform level. So if you unlock or purchase Premium on one platform, the discount will not be available on other platforms. Going to update some of my previous replies to link back to this to hopefully avoid potential unnecessary/broken purchases.
Second deploy just went out. Lmk if anyone still isn't seeing a fix.
I don't think this is correct. When I'm on my Xbox and I click the option, it brings up the Xbox transaction screen, which is outside of Apex. It shows me that the price is still the full one and I'll be charged $20. If you want I can DM you an image.
In-house tests came back with the correct amount being charged despite the display being incorrect, so it's been marked as visual only. If someone gets charged the incorrect amount, lmk and I can reflag.
Being advised that it's a visual error only, and the discounted rate will be charged should folks wish to proceed. If anyone has seen otherwise, lmk!
No Tridents intended with Mixtape, but I can share the request for them.
Dropping a reply to say this was flagged.
Epic advertised it a bit back, but make sure you open the EA App to sync the account inventory so you have access across platforms.
Read moreHey u/RSPN_Thieamy , any news on duos? It would be amazing if you guys could post some sort of statement, explaining why you decided to remove duos and what fans of the mode can expect in the future.
Just as an fyi to you and your company regarding your communication strategy: please have a look at "Waiting Anxiety" and the "Uncertainty Navigaton Model". You will find lots of research about these concepts and the "art of waiting" for XYZ (in our case, waiting for news about duos) and how to best mitigate negative effects of uncertainty (in our case: uncertainty about the future of duos). One mitigation strategy is information based - once you know why / how long you have to wait for something, your anxiety levels drop (think of waiting at a bus/train stop - you'll probably feel much more anxious if the digital display that tells you when to expect the bus isn't working).
There are lots of insights to be gained by looking at this type of...
Always a risk to share without a timeline, but I didn't want people to think Duos had gone the way of Arenas. Once the timeline is available it will be shared through standard channels.